19 ms·

GoDaddy's DNS Service is Down

392 points by davewasmer 14y ago

jbursky 14y ago
Customer phone lines are down also.
deleted 14y ago
[deleted]
nord 14y ago
Anonymous is claiming responsibility: http://twitter.com/AnonOpsLegion/status/245218636187443200 http://twitter.com/AnonOpsLegion/status/245218636187443200
- whafro 14y ago
  As much as I dislike GoDaddy, and am glad I've switched away, I can't see how this kind of attack can possibly result in progress towards Anonymous's goals. It serves only to make them seem like radical thugs, far from being aggressive protectors of internet freedom.
  - nord 14y ago
    My thoughts exactly. This isn't affecting just GoDaddy but a great number of other sites (including mine, unfortunately).
    - dvanduzer 14y ago
      It's giving me (and likely many others) the push needed to finally migrate everyone I know away from their hosted DNS.
    - deleted 14y ago
      [deleted]
    - tux1968 14y ago
      That's kinda the point though isn't it? Why is anyone still using GoDaddy after SOPA / elephant killing / earlier outages / etc? For me at least, there's no excuse in supporting this company with my business.
      - etagwerker 14y ago
        I'd switched half of my domains to Namecheap. I was waiting to migrate the other half. I do not support them, but I had hired their service before SOPA and I just didn't want to pay twice.
  - rhizome 14y ago
    It makes GoDaddy look bad, which is fine by me.
  - wissler 14y ago
    Indeed. They claim to be against abuse of authority, but then take full authority to be judge, jury, and executioner. All in secret.
- corwinstephen 14y ago
  I'm all for anonymous activism, but come on. Do they even have a reason for this attack, or was it purely to be able to gloat in having taken down half the internet?
  - domainguy 14y ago
    Godaddy has been a powerful supporter of limits on internet freedom. Given the size and influence of the company and the arrogance of its (politically reactionary) owner, I understand why they would be considered a target. Even though I have close to 100 domains registered with Godaddy, I fully support this action by anonymous.
    - corwinstephen 14y ago
      Fair enough. I guess I just don't know much about Godaddy outside of their Internet services. Have any good reading material on the subject?
KrisJordan 14y ago
It looks like the root of the problem is that their DNS servers are unresponsive or offline. Web sites and mail whose DNS is hosted on GoDaddy appear to look "down" because they cannot resolve. Good push for anyone to switch to DNSMadeEasy or Amazon Route53 if you're currently caught in this. Update: It appears Anonymous is behind this https://twitter.com/AnonOpsLegion/status/245218636187443200 https://twitter.com/AnonOpsLegion/status/245218636187443200
- executive 14y ago
  or Nettica
  - maratd 14y ago
    or Rackspace, which is free and has an API http://www.rackspace.com/cloud/public/dns/ http://www.rackspace.com/cloud/public/dns/ There are many, many options.
    - ckrailo 14y ago
      Since we're giving options... For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9
      - fratis 14y ago
        Agreed. I use them as well, and they've been great from day one. Short anecdote: I have an Icelandic (.is) domain. Iceland's NIC has very strict rules regarding DNS records associated with an Icelandic domain. dnsimple's support team got the problem resolved within a few days. I can definitely see myself with them for the long haul.
      - scottbruin 14y ago
        We recently evaluated DNS options for our ~800 domains we host DNS for and decided to go with DNSMadeEasy. We're not switched over yet but the deciding factor for me was they're an anycast network and can offer a lot of cool regional responding if we grow to that size. We want to use vanity domains, e.g. ns1,2.ourcompany.com so w/ DNSimple that's only two locations that need to be DDoSed or fail and our sites are down.
sandeep45 14y ago
so every site hosted on goddady just fell off the internet
- whafro 14y ago
  and, of course, not just those traditionally "hosted," but every domain registered there using their nameservers, which I'm sure is the vast majority.
  - autotravis 14y ago
    I'm half and half. Insert recommendation for name.com here.
drivebyacct2 14y ago
If you are using GoDaddy for anything, you deserve what you get. If you are using GoDaddy for not just registration but also for DNS, I would just fix it as soon as possible and not tell anyone. Also, do backups, use good password practices, and everything else that everyone knows and the lazy will still fail to do. Oh, 20 seconds in and a downvote. I can take them, I didn't ignore the last 8 problems GoDaddy has been responsible for lately and am not hurting from this outage.
- larrys 14y ago
  "Oh, 20 seconds in and a downvote." I didn't downvote you. But you might have gotten downvoted because you said "If you are using GoDaddy for anything, you deserve what you get." w/o giving links or further information. The things you are thinking might not be obvious to everyone.
  - freehunter 14y ago
    GoDaddy might not have been in the news for a few months, but their issues are well documented. If I had been the one to post I would have added links like you suggested, but when choosing someone to do business with it's prudent to find out if they're a shady company. A Google search will present their issues right up front. Citing sources for your opinion is good practice, I agree, but so is independent due diligence.
  - terrapinbear 14y ago
    Except that everyone doesn't use HN. The people that registered their domains with GoDaddy generally don't frequent HN. Informative decisions about domain registration is basically preaching to the choir here on HN. OP's comment is perfect given the context. Had this been CNN or someother popular news outlet, then the OP would have been "snarky"
  - crisnoble 14y ago
    Anyone this far into the chain might be interested in the following links: http://www.huffingtonpost.com/2011/03/31/bob-parsons-godaddy-ceo-elephant-hunt_n_843121.html http://www.huffingtonpost.com/2011/03/31/bob-parsons-godaddy... http://gizmodo.com/5870559/as-if-you-needed-another-reason-to-hate-fcking-godaddy?tag=sopa http://gizmodo.com/5870559/as-if-you-needed-another-reason-t... http://www.salmanahsan.com/godaddy-sucks/ http://www.salmanahsan.com/godaddy-sucks/ http://www.oooff.com/blacklist/why-godaddy-sucks.php http://www.oooff.com/blacklist/why-godaddy-sucks.php http://www.simpleproductivityblog.com/why-i-left-godaddy/ http://www.simpleproductivityblog.com/why-i-left-godaddy/ From what I gather you should take your money elsewhere because: (1) they love SOPA (even though they redacted their support) (2) they have awful customer service and seedy sell tactics (3) have ads which are sexist and (4) have a CEO who likes hunting elephants. If those don't bother you then you can now add have DNS servers go down for significant portions of time. Even wikipedia ditched GoDaddy several months ago.
deleted 14y ago
[deleted]
semenko 14y ago
Thread on Outages: http://comments.gmane.org/gmane.org.operators.isotf.outages/4228 http://comments.gmane.org/gmane.org.operators.isotf.outages/... The GoDaddy status page proudly announces "No issues to report": http://support.godaddy.com/system-alerts/ http://support.godaddy.com/system-alerts/ During last week's GoDaddy mail outage, they had no status info posted, even hours after reports on NANOG/Outages: http://comments.gmane.org/gmane.org.operators.isotf.outages/4207 http://comments.gmane.org/gmane.org.operators.isotf.outages/...
- autotravis 14y ago
  Status tweet: https://twitter.com/GoDaddy/status/245213898683318272 https://twitter.com/GoDaddy/status/245213898683318272
- fhars 14y ago
  The status page is actually unreachable, as the domain name does not resolve :-).
  - semenko 14y ago
    I probably had the A record cached, after the mail outage ...
maerek 14y ago
Literally just transferred all of my domain names and DNS hosting away from GoDaddy last night. Should have done it after the SOPA fiasco - glad I didn't wait until today!
amix 14y ago
Does anybody have a guide on how to migrate away from GoDaddy without downtime? And what would you recommend instead? We currently host a bunch of domains and use their DNS servers.
- remi 14y ago
  Well, since their DNS servers are currently down, didn’t you already get downtime?
- vasco 14y ago
  I use namecheap[1] for everything domain related and never had a problem. There's a no downtime migration guide here [3]. [1] (Affiliate) http://www.namecheap.com?aff=37912 http://www.namecheap.com?aff=37912 [2] (Non-Affiliate) http://www.namecheap.com http://www.namecheap.com [3] http://www.namecheap.com/support/knowledgebase/article.aspx/876/83/how-to-transfer-a-domain-from-godaddy http://www.namecheap.com/support/knowledgebase/article.aspx/...
  - deleted 14y ago
    [deleted]
  - shebson 14y ago
    These are instructions on how to move your domain, not migrate to different DNS servers. Moving away from GoDaddy in general might be a good idea, but if you're just looking to migrate to another DNS service like Route53, this isn't what your looking for.
    - benologist 14y ago
      Migrating DNS is easy: 1) Get a new DNS server. I use http://dnspark.net/ http://dnspark.net/ and even though their website is very ugly and there's no API, they're tremendous value at $10 - $14 per year 2) In your registrar's page (godaddy) change your DNS servers for your domain to whatever your new ones are.
      - 14y ago
dollar 14y ago
Interesting whois for GoDaddy. :) GODADDY.COM.VATAXIDERMIST.COM GODADDY.COM.THEYOUNGCONS.COM GODADDY.COM.THEVILLAGEAT63RDSTREET.COM GODADDY.COM.THEFOREXTHIEF.COM GODADDY.COM.THECOTTONWIFE.COM GODADDY.COM.TEST.CHUMCHUM.NET GODADDY.COM.STAGEDOORPRODUCTIONS.COM GODADDY.COM.SKATEONGRANDROLLERRINK.COM GODADDY.COM.SHOPCOULSDON.COM GODADDY.COM.SHIRLEEMCGARRY.COM GODADDY.COM.SETHPAPA.COM GODADDY.COM.SANGRAALBODYWORK.COM GODADDY.COM.RESPECTED.BY.WWW.DNDIALOG.COM GODADDY.COM.REMEDIASERVICES.COM GODADDY.COM.QUINTAFLORIDA.COM GODADDY.COM.QHSSE.COM GODADDY.COM.PISSEDOFFPEOPLEOFAMERICA.COM GODADDY.COM.MYANHOMEINSPECTION.COM GODADDY.COM.MUTTLANDMEADOWS.COM GODADDY.COM.MICHALPOE.COM GODADDY.COM.MERCHANTSSTORES.COM GODADDY.COM.LOVE8PLANET.COM GODADDY.COM.LEVIATHANCOMPUTERS.NET GODADDY.COM.LANDLCONNECTION.COM GODADDY.COM.KARLAADAMS.COM GODADDY.COM.JESSICABOAL.COM GODADDY.COM.IXCANADESIGNS.COM GODADDY.COM.INDYMETROWOMAN.COM GODADDY.COM.GGONYA.NET GODADDY.COM.GDDAS.COM GODADDY.COM.FLORIDASURETY.COM GODADDY.COM.FLETCHERANDFLETCHERPHOTOGRAPHY.COM GODADDY.COM.EZGRAPHICSLOGOS.COM GODADDY.COM.ERICAMDESIGNS.COM GODADDY.COM.EAGLEEYEHOMEMONITORING.COM GODADDY.COM.CLIFFYCELLS.COM GODADDY.COM.CAKEMUFFIN.COM GODADDY.COM.BERNADETTEHAROLD.COM GODADDY.COM.BANGALORESRESTAURANTS.COM GODADDY.COM.AUTHORMARIONBROWN.COM GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM GODADDY.COM.ANALOGANIMALRECORDS.COM GODADDY.COM.ALEXANDREAREINA.COM GODADDY.COM.AIPOS.NET GODADDY.COM.1BEAUTYPRO.COM GODADDY.COM
- ceejayoz 14y ago
  Do that for any large website and you'll see the same thing.
  - reustle 14y ago
    GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM
  - reustle 14y ago
    GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM
- evan_ 14y ago
  Notice how "godaddy.com" appears at the beginning of each of those and not the end? Does that tell you anything?
uptownhr 14y ago
internet holocaust!
mstachowiak 14y ago
For those looking for a quick route around, you can find GoDaddy's IP address here: http://who.is/dns/godaddy.com/ http://who.is/dns/godaddy.com/
jaequery 14y ago
It appears all that time/money spent putting into backups, replication, SANs, and redundancy goes down the toilet when your domain registrar goes down
napillo 14y ago
I considered GoDaddy a long time ago, then I saw that they were using Microsoft DNS servers and steered clear of them. Glad I did.
Bill_Dimm 14y ago
I love their latest tweet (1:35pm Eastern): Status Alert: Hey, all. We're aware of the trouble people are having with our site. We're working on it. That understates things by several orders of magnitude. It's not just their site that is down, it's their domain name servers, so most websites that bought their domain from GoDaddy are unreachable (unless you are working off of cached domain data).
- bwhalley 14y ago
  Only if they bought from GoDaddy & also host their DNS there. If you host your DNS elsewhere (eg Dreamhost) your site is still up right now. Most people who buy from GoDaddy probably host their DNS there as well though.
danielweber 14y ago
DNS seems to be a universally bad service. It seems to be what everyone skimps on.
dshankar 14y ago
Anonymous is claiming responsibility: http://twitter.com/AnonOpsLegion/status/245218636187443200 http://twitter.com/AnonOpsLegion/status/245218636187443200
- mikegirouard 14y ago
  Interesting. It looks like either Anon has changed their objectives, or someone is trying really hard to make them look bad. I'm reminded of the Romney records[1] and more recently the Apple device IDs[2] stories. [1]: http://news.ycombinator.com/item?id=4480301 http://news.ycombinator.com/item?id=4480301 [2]: http://news.ycombinator.org/item?id=4500479 http://news.ycombinator.org/item?id=4500479
- debacle 14y ago
  They claim responsibility for everything now, though.
  - goostavos 14y ago
    There's a 'declaration of war' at least once a week with these guys. So who knows what they actually do, if anything.
    - sharkweek 14y ago
      And by "these guys," it's most commonly anyone with an internet connection and a bone to pick. Saw some ridiculous attempt the other day to brand an attack on 9GAG with the anon logo.
      - milkmiruku 14y ago
        It's an 'interesting[1]' and.. 'silly[2]' narrative. [1] http://www.reddit.com/r/4chan/comments/zacju/9gag_repost_machine_explained http://www.reddit.com/r/4chan/comments/zacju/9gag_repost_mac... [2] http://i.imgur.com/hOWaD.jpg http://i.imgur.com/hOWaD.jpg
- larrys 14y ago
yoshhhhi 14y ago
damn! my bussines is down!!!
gbin 14y ago
The elephants are thanking Anonymous...
- deleted 14y ago
  [deleted]
frannk 14y ago
https://www.dnspod.com https://www.dnspod.com is a good FREE dns provider, focusing on domain/record management, you can have a try;
- chuangbo 14y ago
  looks very good
orienwu 14y ago
There's a discussion about this on WHT. http://www.webhostingtalk.com/showthread.php?t=1190617 http://www.webhostingtalk.com/showthread.php?t=1190617
kknate 14y ago
Hey - everything is pretty much down right now, who thinks it's just godaddy? You should get a dog, name is clue - then you would have one. http://www.internettrafficreport.com/namerica.htm http://www.internettrafficreport.com/namerica.htm
- adrianpike 14y ago
  Looks like all of the routers that that's showing as down have been down for a long long time.
X-Istence 14y ago
I am able to resolve www.godaddy.com, but I am unable to reach their web server on port 80 or 443.
dhimes 14y ago
OK-- long shot here: Would anybody happen to have (or know how I can get) the ip address for yiiframework.com?
- crisnoble 14y ago
  I don't know the ip but maybe this could help you: http://webcache.googleusercontent.com/search?q=cache:yiiframework.com http://webcache.googleusercontent.com/search?q=cache:yiifram...
  - dhimes 14y ago
    Thank you!
- imperialWicket 14y ago
  107.20.134.47
  - dhimes 14y ago
    thanks- it was back online when I saw this.
mattdeboard 14y ago
General question here about upstream outages that can take down your site, e.g. DNS outage, AWS zone outage, etc. What to tell your customers when an upstream service provider experiences an outage? I mean, if you're running ifttt.com your users might be savvy enough to understand that a DNS outage isn't your fault; but pinterest.com or whatever (painting with broad strokes here, forgive me) might not have a user base that would understand that events out of your control have made your site inaccessible. How do you reassure your customers? What's the proper tone to take?
- EvanAnderson 14y ago
  I don't think there's a tone you can take that will make non-technical users understand that it's "not your fault". To the non-technical user your site is just down and, potentially, a service they're paying for is unavailable. I'd argue that such an outage _is_ your fault. If you're worried about Customer perceptions as a result of outages of third-party services your site relies on then, I'd argue, you need to have redundancy in your choice of third-party services. If it's important enough to worry about it should be important enough to spend some money on and do something about. If that drives up your costs then your product's cost, to your Customers, needs to reflect that.
- whafro 14y ago
  Good question. I believe in explaining as clearly as possible, but ultimately in taking responsibility. You chose the provider, decided on the level of risk you're comfortable with, and that ultimately failed. It was that choice that got in the way of your users. If you can point to ways you'll improve the service in the future as a result of the outage, all the better. When we had a large DoS attack at Posterous, I wrote two posts, one as soon as possible (http://blog.posterous.com/todays-outage-and-changes-for-custom-domains http://blog.posterous.com/todays-outage-and-changes-for-cust...), and the next as a bit of a post-mortem (http://blog.posterous.com/moving-forward http://blog.posterous.com/moving-forward). Both explained that there were many factors beyond our control, but that the responsibility was ultimately ours, and we were working to learn from the event and improve our services as a result. They weren't perfect posts, but I think they went a long way toward being open and honest with our users in the midst of a major negative event.
frannk 14y ago
ALL GoDaddy DNS monitor site: http://www.dnsgua.com/ http://www.dnsgua.com/
- charonn0 14y ago
  For those who don't read Chinese, the first column "Last 5 Minutes", the second is "Last 10 minutes", the third is "Last 15 Minutes" and the fourth is "Today,the failure rate".
jakeburtn 14y ago
Seems like it's working again
deleted 14y ago
[deleted]
mythz 14y ago
What are the best DNS servers that can be used instead?
- ckrailo 14y ago
  For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9
sebiw 14y ago
German hosting provider Hetzner, also had a DNS outage about one hour ago.
vadimkatchkakov 14y ago
and so, anonymous, after all this, why is http://www.scientology.org http://www.scientology.org still up???
druiid 14y ago
Is there any word on if this is a DDoS type attack (I've seen things like request saturation attacks on DNS servers before)? Or, is it an actual exploit issue? Seems perhaps that it might be the latter from what I've seen so far... Anon is claiming it is only one of their guys responsible for this outage.
mariuz 14y ago
whois godaddy.com https://gist.github.com/3693075 https://gist.github.com/3693075
- semenko 14y ago
  Unfortunately, that's just WHOIS spam, a known (& annoying) problem. To clear things up a bit: $ whois =godaddy.com See: http://superuser.com/questions/37954/how-to-use-command-line-whois-for-spam-infected-domains-like-apple-com http://superuser.com/questions/37954/how-to-use-command-line...
shebson 14y ago
They now have the DNS working for their own site, which means you can now log in and change your nameservers to another service like Route53.
jakeburtn 14y ago
I tried to set up my site on CloudFlare but it say's that it's not a valid domain name. I think they might be checking the DNS records for the site before you can set it up so it appears to be invalid. Does anyone know a way around this?
- jakeburtn 14y ago
  It seems there is no way around it, http://support.cloudflare.com/kb/troubleshooting/why-am-i-getting-a-not-a-registered-domain-error-message http://support.cloudflare.com/kb/troubleshooting/why-am-i-ge... - so can anyone recommend other DNS providers? (preferably free)
  - druiid 14y ago
    I've had good success in the past with http://www.zoneedit.com/ http://www.zoneedit.com/ It's not free but close enough to it for your purposes here.
    - jakeburtn 14y ago
      Thanks, I'll give it a try!
    - johnnyvangogh 14y ago
      I use division120.. never had any problems, easy to use, clean simple interface. http://www.division120.com/ http://www.division120.com/
CD1212 14y ago
I just got an email from GoDaddy beginning: 'Todays Lesson -...'. I thought this might go into their service being down, backups or failover protection. But no, it carried on to: 'Today's Lesson - SAVINGS! 20% OFF*'
throwaway54-762 14y ago
Latest mirror from archive.org for those experiencing the slashdot effect: http://web.archive.org/web/20110724055653/http://www.godaddy.com/ http://web.archive.org/web/20110724055653/http://www.godaddy...
chucknelson 14y ago
Shouldn't we all know to use hover.com by now? Don't you all listen to 5by5 podcasts?! :) http://5by5.tv/partners/hover http://5by5.tv/partners/hover
- crisnoble 14y ago
  Do you use them? Why would $50 / year for one domain and one email be a good idea?
cardine 14y ago
You should be using Moniker</conversation>
philip1209 14y ago
I have a client that uses Godaddy email - I assume this means that any emails sent during the outage will be forever lost.
- roadnottaken 14y ago
  I was just wondering about this. Does anyone know what happens to e-mails sent to domains that aren't resolving? Do they really just get lost?
  - deleted 14y ago
    [deleted]
- uxp 14y ago
  Most (properly configured) MTAs will queue and retry, so any unsent mail shouldn't be blindly discarded. Postfix, for example, defaults to a queue lifetime of 5 days.
- adatta02 14y ago
  Potentially not, many MTA relays will retry a couple of times before completely giving up. The sender might also get a delivery failure message from the relay.
savories 14y ago
We've been on GD since our company (ecomm with revenue in mm) was founded with zero issues. Now we need to switch to DynDNS asap who say they are getting tons of calls right now
letslink 14y ago
GoDaddy never struck me as a particularly evil corporation, just practical. But I would be interested to hear any recommendations for an alternative hosting company, and the logic behind the choice.
- ckrailo 14y ago
  For hosting alternatives, you'd have to describe what you want. Heroku for rails is nice and is built on Amazon's EC2 stuff (which you could use for other apps)... for VPSes, I like Linode a lot. For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9
  - letslink 14y ago
    Thanks for the tips, ckrailo. Will check those out.
    - ckrailo 14y ago
      Sure! Two more tips... !) Look for hosting companies that are targeting developers (Linode and Heroku are both good at this). The tools and UI will be more sane and you'll have a more pleasant interaction. 2) Avoid bargain bin VPS services for anything that's not a playground. If it can't disappear tomorrow forever, it's not bargain-bin material.
mckilljoy 14y ago
I don't use GoDaddy, nor do I particularly like them, so this doesn't really affect me or my business directly. But I got a call earlier today from my less tech-savvy buddy who was freaking out because his GoDaddy website was down. Yea it is probably "his fault" for choosing them, and he probably "deserves it". Still, not everyone is born a leet computer hacker, and sometimes this is the only way people will learn, so I'm trying not to be too hard on people for that.
sjsotelo 14y ago
http://status.godaddy.com/ http://status.godaddy.com/
- druiid 14y ago
  Not to be snarky... but unfortunately their status page is down as well.
fledgeling 14y ago
So.... just to get the ball rolling here... what did GoDaddy do to piss everyone off so much that they raised the ire of Anonymous? Other than the choice of Danika as a spokesmodel, I mean.
- pmocek 14y ago
  GoDaddy's service is non-exceptional, their Web UI is clearly focused more on up-sales than on helping customers get work done, their [advertisements are sexist][1], their [attempts to police the Internet][2] are an affront to free speech, they [lobbied for the horrible SOPA until it appeared likely that continuing to do so would hurt their bottom line][3], and their [founder/former-CEO][4] is a hyperaggressive douchebag who [kills elephants for fun][5]. References: [1]: https://en.wikipedia.org/wiki/GoDaddy.com#Marketing https://en.wikipedia.org/wiki/GoDaddy.com#Marketing (Wikipedia: GoDaddy.com: Marketing) [2]: http://www.wired.com/threatlevel/2007/01/godaddy_defends/ http://www.wired.com/threatlevel/2007/01/godaddy_defends/ ("GoDaddy Defends SecLists Takedown," Kevin Poulsen, January 25, 2007, Threat Level) [3]: http://news.cnet.com/8301-31921_3-57349913-281/godaddy-bows-to-boycott-now-opposes-sopa-copyright-bill/ http://news.cnet.com/8301-31921_3-57349913-281/godaddy-bows-... ("GoDaddy bows to boycott, now 'opposes' SOPA copyright bill," Declan McCullagh, December 29, 2011, CNET News) [4]: http://www.bobparsons.me http://www.bobparsons.me (Bob Parsons) [5]: http://abcnews.go.com/Business/daddy-ceo-bob-parsons-africa-elephant-hunt-video/story?id=13279206#.UE5SZiNH92M http://abcnews.go.com/Business/daddy-ceo-bob-parsons-africa-... ("Go Daddy CEO Bob Parsons: Africa Elephant Hunt Video 'Nothing to Be Ashamed Of'," Susanna Kim and Michael S. James, April 2, 2011, ABC News)
crisnoble 14y ago
Relevant guide to ditching GoDaddy: http://lifehacker.com/5794507/how-to-jump-ship-from-godaddy-to-a-better-web-host http://lifehacker.com/5794507/how-to-jump-ship-from-godaddy-...
deleted 14y ago
[deleted]
arihant 14y ago
GoDaddy has been providing me with excellent customer support for a decade. I'm not sure what the hate is all about. Sure, they didn't take my side in the SOPA debate, but I'd rather live in a world where everyone is entitled to their opinion. I'm also not comfortable with a group calling themselves "Hackers" giving my profession a foul name by activities like this. This is like bombing a nation which doesn't have same views as yours. Hackers, they are not. Shameful.
- CaveTech 14y ago
  My experience with GoDaddy has been nothing but negative. The latest being a SSL certificate I purchased 9 months ago. They auto renewed the certificate at full price 90 days in advance, without any warning whatsoever. Partially my fault for not opting out (but I was unaware that I ever opted in). Most services that auto-renew give you a warning prior to the imminent date. When I asked for a refund, I was told I could only get in store credit. In store credit for a virtual good that hasn't been activated/used and arguably charged without my consent? Joke of a company.
circa 14y ago
man.. i'm so glad I jumped ship on my GoDaddy issues years ago. they were awful in every way. looks like they still are.
ApsoFacto 14y ago
I'm one of those people you call "stupid", who "deserves what I get". This is my first time posting here. I've used GD for years. Sure, they try to upsell me, but being in sales, I don't have a problem with giving them a firm "no thanks". If you do, that's your problem, not theirs. They're a business, for goodness sake. Realize that. And not only my sites are now down, but all the sites I maintain for clients. If some individual (or group) has done this intentionally, then these people are responsible for taking hundreds, maybe thousands of small businesses off line today. They're cutting into their sales, hurting their bottom lines, and if it continues for too long, will probably lead to people being laid off. So you can sit on your techie high horses and think you're oh so smart, but the fact is, these are real business people doing real business and criminals are hurting them. So you come down on the honest people for signing contracts and paying their bills on time? Seriously?
- brokndodge 14y ago
  Agreed. I've been out of work more than 6 months. Right as my family was packing to move to the closest bridge, I got a call from a company to setup their servers and finish their web app. With so much on my plate and no time to do it, I picked the easy and fast route. Use GoDaddy for cheap fast DNS and deal with it later. I brought our servers online this morning. Database and all. I was getting congrats and thank yours from the whole office. Now I might lose the job I just got. Thanks guys. Perhaps you can tell my kids.
  - mkr-hn 14y ago
    Don't let the callousness of some posters on HN get to you. I think HN is full of decent, caring people, even if it's not always obvious. No one deserves blame for what a criminal did to them.
- Peaker 14y ago
  I'd imagine from their POV, when you continue doing business with a company they find morally reprehensible, you're no longer "honest people". If their end goal is killing GoDaddy, these collateral losses might be worth it. Also, it might have a positive side-effect of people associating more risk with dealing with shady companies.
domainguy 14y ago
I had domains with them marked "auto renew" that mysteriously had that status changed. Since all my domains were "auto renew" I wasn't monitoring my renewal notices. Suddenly I discovered that several domains had expired and had been purchased by others. Now that sucks and is a good reason for me to find another registrar, in addition to the moral misgivings I already had about them!
wethesheeple 14y ago
Why is GoDaddy excluded from the requirement to provide port 43 whois service? Are they special? To my knowledge you can only get whois information on GoDaddy domain names from their website. Why only HTTP whois? Are they front-running?
ominds 14y ago
I don't much care for blame as much as I care for alternatives. Who do some of the largest sites register their domains with? And I mean reliable and fast. For example, a whois showed me ycombinator.com is with EASYDNS TECHNOLOGIES. Google is with MARKMONITOR INC, which is totally overkill I bet. Suggestions? Recommendations?
- jwarzech 14y ago
  I def. would recommend dnsimple.com (I think I pay only $3 a month). They have a lot of templates to easily add records for heroku, blogs, and google apps.
ApsoFacto 14y ago
Godaddy has their email servers back on line already. I almost hope this was a hack attack, just to show how fast they could deal with it.
zrail 14y ago
I recently rented a VPS specifically so I could run my own DNS. I use tinydns[1] on the VPS as a stealth primary to host my zones and then use BuddyNS[2] as my secondary. It works seamlessly and wasn't that hard to set up if you know how to work a command line. Of course, if someone were to do this same thing to BuddyNS I would be up a creek for a little while, but I could just login to Namecheap and point to a different secondary. [1]: http://tinydns.org/ http://tinydns.org/ [2]: http://www.buddyns.com/ http://www.buddyns.com/
- driverdan 14y ago
  With API controllable services like CloudFlare (free) and Route 53 (cheap) why would you want the headache of running your own server?
  - zrail 14y ago
    Mostly for the knowledge that only comes from doing it myself. I looked into using Route53 but I would have had to build something for my dynamic DNS anyway.
brian_cloutier 14y ago
Wow, just last week I finally started paying for DNS and migrated from GoDaddy. I didn't expect it to pay off this quickly!
azarias 14y ago
This thread demonstrates that HN needs a comment collapse button a la reddit. The first comment thread, mostly useless, is taking most of the page, and no way to collapse it.
- gvb 14y ago
  Here: http://niyaz.pk/wp-content/uploads/2012/07/hn.html http://niyaz.pk/wp-content/uploads/2012/07/hn.html Discussion: http://news.ycombinator.com/item?id=4474078 http://news.ycombinator.com/item?id=4474078
wrath 14y ago
I'm against SOPA and these laws as much as the next guy and I don't agree with many of stances that godaddy takes, but assuming they were really hacked, it's because of idiots like anonymous that our freedom on the internet is in jeopardy. This kind of stuff will simply promote the governments around the world to pass laws regulating the internet.
pointless 14y ago
I found this hoping to gather some information about the DNS attack. And instead all I found was that as a nonprofit without enough money to invest in IT staff who might "know better", it's just too bad that we can't accept donations on our website for our homeless children we support because by using GoDaddy we got what we deserved. Was hoping to find information, but that isn't quite what I got.
deleted 14y ago
[deleted]
sgt 14y ago
I use gratisdns.dk, excellent free DNS service that I've used to years with high reliability. Helps to be able to read danish.
deleted 14y ago
[deleted]
Kurtz79 14y ago
Even Coursera is down... http://twitter.com/coursera http://twitter.com/coursera
taf2 14y ago
yep, this just took twilio down
knodi 14y ago
Looks like the primary server cluster that handles all the incoming traffic at godaddy for all their went down. This caused the traffic failover to secondary servers which where unable to handle the load and crash. ETA is 6 hours
- oomkiller 14y ago
  How did you come by this information?
- aeden 14y ago
  Do you have a link to where you found this? Sounds interesting.
kaiserama 14y ago
Sure someone will post this as a new story, but it appears DNS services are back online. I checked a few of the sites I manage and they are now working. Now I need to bust a nut and get things moved off ASAP.
- mrbuttons454 14y ago
  It was back briefly for me, and now it's down again.
druiid 14y ago
I'm assuming they're adding the Verisign DDoS protection service, but this change should make EVERY single Godaddy client very, very, very nervous (from the current whois): Domain Name: GODADDY.COM Registrar: GODADDY.COM, LLC Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: A1.VERISIGNDNS.COM Name Server: A2.VERISIGNDNS.COM Name Server: A3.VERISIGNDNS.COM Status: clientDeleteProhibited Status: clientRenewProhibited Status: clientTransferProhibited Status: clientUpdateProhibited Updated Date: 10-sep-2012 Creation Date: 02-mar-1999 Expiration Date: 01-nov-2021 Yes, you read that right... they just implemented verisign name-servers. A multi-multi million (billion?) dollar company.
- aeden 14y ago
  That's a very interesting observation. When you say it should make current clients nervous, what angle are you thinking of? The angle that they should be nervous because GoDaddy had to go to someone else for this type of service or that Verisign is now involved?
  - druiid 14y ago
    The angle that a company responsible for hosting DNS, site hosting, SSL and similar services is incapable of bringing their own site back up without resorting to using a competitors services.
    - mongol 14y ago
      Yes but still.. why so very very nervous? I value that they get things working as soon as possible. After that I can switch.
      - druiid 14y ago
        I'd say (although until seeing the DDoS numbers, I suppose I can't assume anything) that any large hosting provider like this should have an infrastructure in place for taking care of a large attack like this. To have any less at this late a stage in the game for them, speaks of a general enough incompetence as to be enough reason to move services, let alone 'political' type reasons. I've seen (and experienced) 10Gigabit+ DDoS attacks and generally they end up taking down the entire data-center, but that's smaller provider levels. I can't imagine that level of attack should take down Godaddy, but then who knows what they're actually running behind the scenes. Essentially, what I'm saying... is this is a large enough issue with the internet today that a provider this large should have had at least SOME protections in place for this already (And perhaps Verisign might have been a decent enough choice, or Prolexic...).
mmaunder 14y ago
Some data that may help: If you're in the rare situation of using GoDaddy DNS but don't use them as a registrar, then you're in luck. Simply sign up with a new DNS provider. They will give you their DNS servers which you need to set as the DNS servers that are authoritative for your domain. Then sign into your registrar and change the authoritative DNS servers for your domain. There will be a propagation delay but once it's done you're all set. If you are in the extremely common situation of having registered your domain through GoDaddy and also use their DNS service, then you have a problem because to move to another DNS provider you need to sign into GoDaddy.com to make the change I've described above i.e. change which DNS provider is authoritative for your domain. You can't do this until GoDaddy.com is back online. So what I suggest is that you sign up for a new DNS provider and then keep checking GoDaddy.com. As soon as it comes back online, sign in and make the change to your new provider as quick as you can. Other data: Whois requests for godaddy domains are currently failing because whois.godaddy.com is offline due to name resolution failure. Godaddy's twitter feed is a good source of updates, although they are claiming to be making progress and all my godaddy DNS hosted domains are still offline, so it seems to be more marketing speak than real data: https://twitter.com/godaddy https://twitter.com/godaddy As mentioned, Anonymous seems to be behind it as three tweets on their twitter account seem to indicate: https://twitter.com/AnonOpsLegion https://twitter.com/AnonOpsLegion I don't think the scale of this attack is fully understood yet. According to the CBC, GoDaddy hosts over 5 million websites (not sure if that's DNS, registrar, etc) so expect this to be big news and potentially the next political football. Edit: And finally, http://www.downforeveryoneorjustme.com/ http://www.downforeveryoneorjustme.com/ is down for everyone because it's over quota. Via Reddit which is also covering this: http://www.reddit.com/r/technology/comments/znvwk/godaddycom_dns_servers_are_completely_down_and/ http://www.reddit.com/r/technology/comments/znvwk/godaddycom...
- larrys 14y ago
  "If you're in the rare situation of using GoDaddy DNS but don't use them as a registrar, then you're in luck. Simply sign up with a new DNS provider." Assumes of course that people have their zone file to refer to. Which they should. Even if you don't know what a zone file is it's probably a good idea to at the very least make a screen grab of the information where the info is shown at your registrar. Or just use dig from the command line (see my comment further down for syntax).
ajennings 14y ago
1. Add the following lines to your hosts file (/etc/hosts on unix/osx, \windows\system32\drivers\etc\hosts on windows): 216.69.149.215 mya.godaddy.com 216.69.149.90 idp.godaddy.com 216.69.149.9 dcc.godaddy.com 2. Go to https://mya.godaddy.com/ https://mya.godaddy.com/ to manage your GoDaddy accounts. 3. Change DNS providers.
juddlyon 14y ago
Burn baby burn! I usually don't root against companies but they are exceptionally bad.
veyron 14y ago
Someone (I'm looking at you, gandi.net) should give a "GoDaddy is Down" discount for domain registration. I'm ready to migrate the domains I didn't change during the SOPA fiasco ...
telecuda 14y ago
Is any DNS/host outside of GoDaddy also effected right now? We're not on GoDaddy but having plenty of intermittent issues.
Ensorceled 14y ago
I moved the bulk of the sites I manage off of GD when the SOPA thing happened but left a couple because the pain of transferring was to much (read, client didn't want to). Surprisingly, all the reasons to stay on GD vanished this afternoon :-P
mongol 14y ago
I have a kind of unvoluntary ping to my mailbox hosted at Gmail / Google Apps, "Buy Vigara" (sic) messages that arrive with a few minutes intervals since months ago. Google sorts them as spam correctly, but it is interesting to see how they are less and less frequent over the past hours. (Yes my domain is on godaddy)
wethesheeple 14y ago
In other news, IP addresses are still working. ;) So what can we conclude from this incident? GoDaddy's registrar service GoDaddy's authoritative DNS service GoDaddy's hosting service GoDaddy SSL certificates etc. They are all different services. When you link them all together and give GoDaddy control over your entire setup, if there's a problem with any one service, you can't recover as easily as if they were each handled independently. meme: "Do one thing well." "All-in-one" solutions, though they might provide convenience, might come at a cost in terms of disaster recovery. meme: SPOF I wonder if this thinking might also apply to software: using a single, large "all-in-one" program versus using lots of smaller, independent (and replaceable) programs.
lobster45 14y ago
This has been a known vulnerability for dns, as they are susceptible to DOS. We use network solutions for DNS but they can be taken down in a similar manner as GoDaddy. BTW one of the servers we needed to access did not resolve, but I was able to connect via IP instead of DNS. Host file baby!
robomartin 14y ago
Godaddy.com is back up! (~4:45PM PST 10SEP12) I'd be really interesting to get some behind-the-scenes data on what happened and what it took to fix it.
brokenlogins 14y ago
Good. They're a bunch of assholes.
jbarham 14y ago
FWIW I run the DNS hosting service SlickDNS (https://www.slickdns.com https://www.slickdns.com). The focus is ease-of-use, but there is also good redundancy with multiple name servers located in the US, UK and Japan.
prawn 14y ago
An elephant never forgets.
vivyrelax 14y ago
An other site like downforeveroneorjustme.com is: http://www.cherchezvous.ca http://www.cherchezvous.ca french site but work for any site.

392 points by davewasmer 14y ago

jbursky 14y ago

Customer phone lines are down also.

deleted 14y ago

[deleted]

nord 14y ago

Anonymous is claiming responsibility: http://twitter.com/AnonOpsLegion/status/245218636187443200 http://twitter.com/AnonOpsLegion/status/245218636187443200

whafro 14y ago
As much as I dislike GoDaddy, and am glad I've switched away, I can't see how this kind of attack can possibly result in progress towards Anonymous's goals. It serves only to make them seem like radical thugs, far from being aggressive protectors of internet freedom.
- nord 14y ago
  My thoughts exactly. This isn't affecting just GoDaddy but a great number of other sites (including mine, unfortunately).
  - dvanduzer 14y ago
    It's giving me (and likely many others) the push needed to finally migrate everyone I know away from their hosted DNS.
  - deleted 14y ago
    [deleted]
  - tux1968 14y ago
    That's kinda the point though isn't it? Why is anyone still using GoDaddy after SOPA / elephant killing / earlier outages / etc? For me at least, there's no excuse in supporting this company with my business.
    - etagwerker 14y ago
      I'd switched half of my domains to Namecheap. I was waiting to migrate the other half. I do not support them, but I had hired their service before SOPA and I just didn't want to pay twice.
- rhizome 14y ago
  It makes GoDaddy look bad, which is fine by me.
- wissler 14y ago
  Indeed. They claim to be against abuse of authority, but then take full authority to be judge, jury, and executioner. All in secret.
corwinstephen 14y ago
I'm all for anonymous activism, but come on. Do they even have a reason for this attack, or was it purely to be able to gloat in having taken down half the internet?
- domainguy 14y ago
  Godaddy has been a powerful supporter of limits on internet freedom. Given the size and influence of the company and the arrogance of its (politically reactionary) owner, I understand why they would be considered a target. Even though I have close to 100 domains registered with Godaddy, I fully support this action by anonymous.
  - corwinstephen 14y ago
    Fair enough. I guess I just don't know much about Godaddy outside of their Internet services. Have any good reading material on the subject?

KrisJordan 14y ago

It looks like the root of the problem is that their DNS servers are unresponsive or offline. Web sites and mail whose DNS is hosted on GoDaddy appear to look "down" because they cannot resolve. Good push for anyone to switch to DNSMadeEasy or Amazon Route53 if you're currently caught in this. Update: It appears Anonymous is behind this https://twitter.com/AnonOpsLegion/status/245218636187443200 https://twitter.com/AnonOpsLegion/status/245218636187443200

executive 14y ago
or Nettica
- maratd 14y ago
  or Rackspace, which is free and has an API http://www.rackspace.com/cloud/public/dns/ http://www.rackspace.com/cloud/public/dns/ There are many, many options.
  - ckrailo 14y ago
    Since we're giving options... For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9
    - fratis 14y ago
      Agreed. I use them as well, and they've been great from day one. Short anecdote: I have an Icelandic (.is) domain. Iceland's NIC has very strict rules regarding DNS records associated with an Icelandic domain. dnsimple's support team got the problem resolved within a few days. I can definitely see myself with them for the long haul.
    - scottbruin 14y ago
      We recently evaluated DNS options for our ~800 domains we host DNS for and decided to go with DNSMadeEasy. We're not switched over yet but the deciding factor for me was they're an anycast network and can offer a lot of cool regional responding if we grow to that size. We want to use vanity domains, e.g. ns1,2.ourcompany.com so w/ DNSimple that's only two locations that need to be DDoSed or fail and our sites are down.

sandeep45 14y ago

so every site hosted on goddady just fell off the internet

whafro 14y ago
and, of course, not just those traditionally "hosted," but every domain registered there using their nameservers, which I'm sure is the vast majority.
- autotravis 14y ago
  I'm half and half. Insert recommendation for name.com here.

drivebyacct2 14y ago

If you are using GoDaddy for anything, you deserve what you get. If you are using GoDaddy for not just registration but also for DNS, I would just fix it as soon as possible and not tell anyone. Also, do backups, use good password practices, and everything else that everyone knows and the lazy will still fail to do. Oh, 20 seconds in and a downvote. I can take them, I didn't ignore the last 8 problems GoDaddy has been responsible for lately and am not hurting from this outage.

larrys 14y ago
"Oh, 20 seconds in and a downvote." I didn't downvote you. But you might have gotten downvoted because you said "If you are using GoDaddy for anything, you deserve what you get." w/o giving links or further information. The things you are thinking might not be obvious to everyone.
- freehunter 14y ago
  GoDaddy might not have been in the news for a few months, but their issues are well documented. If I had been the one to post I would have added links like you suggested, but when choosing someone to do business with it's prudent to find out if they're a shady company. A Google search will present their issues right up front. Citing sources for your opinion is good practice, I agree, but so is independent due diligence.
- terrapinbear 14y ago
  Except that everyone doesn't use HN. The people that registered their domains with GoDaddy generally don't frequent HN. Informative decisions about domain registration is basically preaching to the choir here on HN. OP's comment is perfect given the context. Had this been CNN or someother popular news outlet, then the OP would have been "snarky"
- crisnoble 14y ago
  Anyone this far into the chain might be interested in the following links: http://www.huffingtonpost.com/2011/03/31/bob-parsons-godaddy-ceo-elephant-hunt_n_843121.html http://www.huffingtonpost.com/2011/03/31/bob-parsons-godaddy... http://gizmodo.com/5870559/as-if-you-needed-another-reason-to-hate-fcking-godaddy?tag=sopa http://gizmodo.com/5870559/as-if-you-needed-another-reason-t... http://www.salmanahsan.com/godaddy-sucks/ http://www.salmanahsan.com/godaddy-sucks/ http://www.oooff.com/blacklist/why-godaddy-sucks.php http://www.oooff.com/blacklist/why-godaddy-sucks.php http://www.simpleproductivityblog.com/why-i-left-godaddy/ http://www.simpleproductivityblog.com/why-i-left-godaddy/ From what I gather you should take your money elsewhere because: (1) they love SOPA (even though they redacted their support) (2) they have awful customer service and seedy sell tactics (3) have ads which are sexist and (4) have a CEO who likes hunting elephants. If those don't bother you then you can now add have DNS servers go down for significant portions of time. Even wikipedia ditched GoDaddy several months ago.

deleted 14y ago

[deleted]

semenko 14y ago

Thread on Outages: http://comments.gmane.org/gmane.org.operators.isotf.outages/4228 http://comments.gmane.org/gmane.org.operators.isotf.outages/... The GoDaddy status page proudly announces "No issues to report": http://support.godaddy.com/system-alerts/ http://support.godaddy.com/system-alerts/ During last week's GoDaddy mail outage, they had no status info posted, even hours after reports on NANOG/Outages: http://comments.gmane.org/gmane.org.operators.isotf.outages/4207 http://comments.gmane.org/gmane.org.operators.isotf.outages/...

autotravis 14y ago
Status tweet: https://twitter.com/GoDaddy/status/245213898683318272 https://twitter.com/GoDaddy/status/245213898683318272
fhars 14y ago
The status page is actually unreachable, as the domain name does not resolve :-).
- semenko 14y ago
  I probably had the A record cached, after the mail outage ...

maerek 14y ago

Literally just transferred all of my domain names and DNS hosting away from GoDaddy last night. Should have done it after the SOPA fiasco - glad I didn't wait until today!

amix 14y ago

Does anybody have a guide on how to migrate away from GoDaddy without downtime? And what would you recommend instead? We currently host a bunch of domains and use their DNS servers.

remi 14y ago
Well, since their DNS servers are currently down, didn’t you already get downtime?
vasco 14y ago
I use namecheap[1] for everything domain related and never had a problem. There's a no downtime migration guide here [3]. [1] (Affiliate) http://www.namecheap.com?aff=37912 http://www.namecheap.com?aff=37912 [2] (Non-Affiliate) http://www.namecheap.com http://www.namecheap.com [3] http://www.namecheap.com/support/knowledgebase/article.aspx/876/83/how-to-transfer-a-domain-from-godaddy http://www.namecheap.com/support/knowledgebase/article.aspx/...
- deleted 14y ago
  [deleted]
- shebson 14y ago
  These are instructions on how to move your domain, not migrate to different DNS servers. Moving away from GoDaddy in general might be a good idea, but if you're just looking to migrate to another DNS service like Route53, this isn't what your looking for.
  - benologist 14y ago
    Migrating DNS is easy: 1) Get a new DNS server. I use http://dnspark.net/ http://dnspark.net/ and even though their website is very ugly and there's no API, they're tremendous value at $10 - $14 per year 2) In your registrar's page (godaddy) change your DNS servers for your domain to whatever your new ones are.
    - 14y ago

dollar 14y ago

Interesting whois for GoDaddy. :) GODADDY.COM.VATAXIDERMIST.COM GODADDY.COM.THEYOUNGCONS.COM GODADDY.COM.THEVILLAGEAT63RDSTREET.COM GODADDY.COM.THEFOREXTHIEF.COM GODADDY.COM.THECOTTONWIFE.COM GODADDY.COM.TEST.CHUMCHUM.NET GODADDY.COM.STAGEDOORPRODUCTIONS.COM GODADDY.COM.SKATEONGRANDROLLERRINK.COM GODADDY.COM.SHOPCOULSDON.COM GODADDY.COM.SHIRLEEMCGARRY.COM GODADDY.COM.SETHPAPA.COM GODADDY.COM.SANGRAALBODYWORK.COM GODADDY.COM.RESPECTED.BY.WWW.DNDIALOG.COM GODADDY.COM.REMEDIASERVICES.COM GODADDY.COM.QUINTAFLORIDA.COM GODADDY.COM.QHSSE.COM GODADDY.COM.PISSEDOFFPEOPLEOFAMERICA.COM GODADDY.COM.MYANHOMEINSPECTION.COM GODADDY.COM.MUTTLANDMEADOWS.COM GODADDY.COM.MICHALPOE.COM GODADDY.COM.MERCHANTSSTORES.COM GODADDY.COM.LOVE8PLANET.COM GODADDY.COM.LEVIATHANCOMPUTERS.NET GODADDY.COM.LANDLCONNECTION.COM GODADDY.COM.KARLAADAMS.COM GODADDY.COM.JESSICABOAL.COM GODADDY.COM.IXCANADESIGNS.COM GODADDY.COM.INDYMETROWOMAN.COM GODADDY.COM.GGONYA.NET GODADDY.COM.GDDAS.COM GODADDY.COM.FLORIDASURETY.COM GODADDY.COM.FLETCHERANDFLETCHERPHOTOGRAPHY.COM GODADDY.COM.EZGRAPHICSLOGOS.COM GODADDY.COM.ERICAMDESIGNS.COM GODADDY.COM.EAGLEEYEHOMEMONITORING.COM GODADDY.COM.CLIFFYCELLS.COM GODADDY.COM.CAKEMUFFIN.COM GODADDY.COM.BERNADETTEHAROLD.COM GODADDY.COM.BANGALORESRESTAURANTS.COM GODADDY.COM.AUTHORMARIONBROWN.COM GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM GODADDY.COM.ANALOGANIMALRECORDS.COM GODADDY.COM.ALEXANDREAREINA.COM GODADDY.COM.AIPOS.NET GODADDY.COM.1BEAUTYPRO.COM GODADDY.COM

ceejayoz 14y ago
Do that for any large website and you'll see the same thing.
- reustle 14y ago
  GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM
- reustle 14y ago
  GODADDY.COM.AND.ALEX.FUCKED.BY.WWW.DNDIALOG.COM
evan_ 14y ago
Notice how "godaddy.com" appears at the beginning of each of those and not the end? Does that tell you anything?

uptownhr 14y ago

internet holocaust!

mstachowiak 14y ago

For those looking for a quick route around, you can find GoDaddy's IP address here: http://who.is/dns/godaddy.com/ http://who.is/dns/godaddy.com/

jaequery 14y ago

It appears all that time/money spent putting into backups, replication, SANs, and redundancy goes down the toilet when your domain registrar goes down

napillo 14y ago

I considered GoDaddy a long time ago, then I saw that they were using Microsoft DNS servers and steered clear of them. Glad I did.

Bill_Dimm 14y ago

I love their latest tweet (1:35pm Eastern): Status Alert: Hey, all. We're aware of the trouble people are having with our site. We're working on it. That understates things by several orders of magnitude. It's not just their site that is down, it's their domain name servers, so most websites that bought their domain from GoDaddy are unreachable (unless you are working off of cached domain data).

bwhalley 14y ago
Only if they bought from GoDaddy & also host their DNS there. If you host your DNS elsewhere (eg Dreamhost) your site is still up right now. Most people who buy from GoDaddy probably host their DNS there as well though.

danielweber 14y ago

DNS seems to be a universally bad service. It seems to be what everyone skimps on.

dshankar 14y ago

Anonymous is claiming responsibility: http://twitter.com/AnonOpsLegion/status/245218636187443200 http://twitter.com/AnonOpsLegion/status/245218636187443200

mikegirouard 14y ago
Interesting. It looks like either Anon has changed their objectives, or someone is trying really hard to make them look bad. I'm reminded of the Romney records[1] and more recently the Apple device IDs[2] stories. [1]: http://news.ycombinator.com/item?id=4480301 http://news.ycombinator.com/item?id=4480301 [2]: http://news.ycombinator.org/item?id=4500479 http://news.ycombinator.org/item?id=4500479
debacle 14y ago
They claim responsibility for everything now, though.
- goostavos 14y ago
  There's a 'declaration of war' at least once a week with these guys. So who knows what they actually do, if anything.
  - sharkweek 14y ago
    And by "these guys," it's most commonly anyone with an internet connection and a bone to pick. Saw some ridiculous attempt the other day to brand an attack on 9GAG with the anon logo.
    - milkmiruku 14y ago
      It's an 'interesting[1]' and.. 'silly[2]' narrative. [1] http://www.reddit.com/r/4chan/comments/zacju/9gag_repost_machine_explained http://www.reddit.com/r/4chan/comments/zacju/9gag_repost_mac... [2] http://i.imgur.com/hOWaD.jpg http://i.imgur.com/hOWaD.jpg
larrys 14y ago

yoshhhhi 14y ago

damn! my bussines is down!!!

gbin 14y ago

The elephants are thanking Anonymous...

deleted 14y ago
[deleted]

frannk 14y ago

https://www.dnspod.com https://www.dnspod.com is a good FREE dns provider, focusing on domain/record management, you can have a try;

chuangbo 14y ago
looks very good

orienwu 14y ago

There's a discussion about this on WHT. http://www.webhostingtalk.com/showthread.php?t=1190617 http://www.webhostingtalk.com/showthread.php?t=1190617

kknate 14y ago

Hey - everything is pretty much down right now, who thinks it's just godaddy? You should get a dog, name is clue - then you would have one. http://www.internettrafficreport.com/namerica.htm http://www.internettrafficreport.com/namerica.htm

adrianpike 14y ago
Looks like all of the routers that that's showing as down have been down for a long long time.

X-Istence 14y ago

I am able to resolve www.godaddy.com, but I am unable to reach their web server on port 80 or 443.

dhimes 14y ago

OK-- long shot here: Would anybody happen to have (or know how I can get) the ip address for yiiframework.com?

crisnoble 14y ago
I don't know the ip but maybe this could help you: http://webcache.googleusercontent.com/search?q=cache:yiiframework.com http://webcache.googleusercontent.com/search?q=cache:yiifram...
- dhimes 14y ago
  Thank you!
imperialWicket 14y ago
107.20.134.47
- dhimes 14y ago
  thanks- it was back online when I saw this.

mattdeboard 14y ago

General question here about upstream outages that can take down your site, e.g. DNS outage, AWS zone outage, etc. What to tell your customers when an upstream service provider experiences an outage? I mean, if you're running ifttt.com your users might be savvy enough to understand that a DNS outage isn't your fault; but pinterest.com or whatever (painting with broad strokes here, forgive me) might not have a user base that would understand that events out of your control have made your site inaccessible. How do you reassure your customers? What's the proper tone to take?

EvanAnderson 14y ago
I don't think there's a tone you can take that will make non-technical users understand that it's "not your fault". To the non-technical user your site is just down and, potentially, a service they're paying for is unavailable. I'd argue that such an outage _is_ your fault. If you're worried about Customer perceptions as a result of outages of third-party services your site relies on then, I'd argue, you need to have redundancy in your choice of third-party services. If it's important enough to worry about it should be important enough to spend some money on and do something about. If that drives up your costs then your product's cost, to your Customers, needs to reflect that.
whafro 14y ago
Good question. I believe in explaining as clearly as possible, but ultimately in taking responsibility. You chose the provider, decided on the level of risk you're comfortable with, and that ultimately failed. It was that choice that got in the way of your users. If you can point to ways you'll improve the service in the future as a result of the outage, all the better. When we had a large DoS attack at Posterous, I wrote two posts, one as soon as possible (http://blog.posterous.com/todays-outage-and-changes-for-custom-domains http://blog.posterous.com/todays-outage-and-changes-for-cust...), and the next as a bit of a post-mortem (http://blog.posterous.com/moving-forward http://blog.posterous.com/moving-forward). Both explained that there were many factors beyond our control, but that the responsibility was ultimately ours, and we were working to learn from the event and improve our services as a result. They weren't perfect posts, but I think they went a long way toward being open and honest with our users in the midst of a major negative event.

frannk 14y ago

ALL GoDaddy DNS monitor site: http://www.dnsgua.com/ http://www.dnsgua.com/

charonn0 14y ago
For those who don't read Chinese, the first column "Last 5 Minutes", the second is "Last 10 minutes", the third is "Last 15 Minutes" and the fourth is "Today,the failure rate".

jakeburtn 14y ago

Seems like it's working again

deleted 14y ago

[deleted]

mythz 14y ago

What are the best DNS servers that can be used instead?

ckrailo 14y ago
For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9

sebiw 14y ago

German hosting provider Hetzner, also had a DNS outage about one hour ago.

vadimkatchkakov 14y ago

and so, anonymous, after all this, why is http://www.scientology.org http://www.scientology.org still up???

druiid 14y ago

Is there any word on if this is a DDoS type attack (I've seen things like request saturation attacks on DNS servers before)? Or, is it an actual exploit issue? Seems perhaps that it might be the latter from what I've seen so far... Anon is claiming it is only one of their guys responsible for this outage.

mariuz 14y ago

whois godaddy.com https://gist.github.com/3693075 https://gist.github.com/3693075

semenko 14y ago
Unfortunately, that's just WHOIS spam, a known (& annoying) problem. To clear things up a bit: $ whois =godaddy.com See: http://superuser.com/questions/37954/how-to-use-command-line-whois-for-spam-infected-domains-like-apple-com http://superuser.com/questions/37954/how-to-use-command-line...

shebson 14y ago

They now have the DNS working for their own site, which means you can now log in and change your nameservers to another service like Route53.

jakeburtn 14y ago

I tried to set up my site on CloudFlare but it say's that it's not a valid domain name. I think they might be checking the DNS records for the site before you can set it up so it appears to be invalid. Does anyone know a way around this?

jakeburtn 14y ago
It seems there is no way around it, http://support.cloudflare.com/kb/troubleshooting/why-am-i-getting-a-not-a-registered-domain-error-message http://support.cloudflare.com/kb/troubleshooting/why-am-i-ge... - so can anyone recommend other DNS providers? (preferably free)
- druiid 14y ago
  I've had good success in the past with http://www.zoneedit.com/ http://www.zoneedit.com/ It's not free but close enough to it for your purposes here.
  - jakeburtn 14y ago
    Thanks, I'll give it a try!
  - johnnyvangogh 14y ago
    I use division120.. never had any problems, easy to use, clean simple interface. http://www.division120.com/ http://www.division120.com/

CD1212 14y ago

I just got an email from GoDaddy beginning: 'Todays Lesson -...'. I thought this might go into their service being down, backups or failover protection. But no, it carried on to: 'Today's Lesson - SAVINGS! 20% OFF*'

throwaway54-762 14y ago

Latest mirror from archive.org for those experiencing the slashdot effect: http://web.archive.org/web/20110724055653/http://www.godaddy.com/ http://web.archive.org/web/20110724055653/http://www.godaddy...

chucknelson 14y ago

Shouldn't we all know to use hover.com by now? Don't you all listen to 5by5 podcasts?! :) http://5by5.tv/partners/hover http://5by5.tv/partners/hover

crisnoble 14y ago
Do you use them? Why would $50 / year for one domain and one email be a good idea?

cardine 14y ago

You should be using Moniker</conversation>

philip1209 14y ago

I have a client that uses Godaddy email - I assume this means that any emails sent during the outage will be forever lost.

roadnottaken 14y ago
I was just wondering about this. Does anyone know what happens to e-mails sent to domains that aren't resolving? Do they really just get lost?
- deleted 14y ago
  [deleted]
uxp 14y ago
Most (properly configured) MTAs will queue and retry, so any unsent mail shouldn't be blindly discarded. Postfix, for example, defaults to a queue lifetime of 5 days.
adatta02 14y ago
Potentially not, many MTA relays will retry a couple of times before completely giving up. The sender might also get a delivery failure message from the relay.

savories 14y ago

We've been on GD since our company (ecomm with revenue in mm) was founded with zero issues. Now we need to switch to DynDNS asap who say they are getting tons of calls right now

letslink 14y ago

GoDaddy never struck me as a particularly evil corporation, just practical. But I would be interested to hear any recommendations for an alternative hosting company, and the logic behind the choice.

ckrailo 14y ago
For hosting alternatives, you'd have to describe what you want. Heroku for rails is nice and is built on Amazon's EC2 stuff (which you could use for other apps)... for VPSes, I like Linode a lot. For DNS, I recommend dnsimple. They do DNS and domain registration for my three domains and their UI is amazing. Here's a referral link that, if used, gives both of us one month free DNS service (which is only $3 anyway). https://dnsimple.com/r/96a980397648e9 https://dnsimple.com/r/96a980397648e9
- letslink 14y ago
  Thanks for the tips, ckrailo. Will check those out.
  - ckrailo 14y ago
    Sure! Two more tips... !) Look for hosting companies that are targeting developers (Linode and Heroku are both good at this). The tools and UI will be more sane and you'll have a more pleasant interaction. 2) Avoid bargain bin VPS services for anything that's not a playground. If it can't disappear tomorrow forever, it's not bargain-bin material.

mckilljoy 14y ago

I don't use GoDaddy, nor do I particularly like them, so this doesn't really affect me or my business directly. But I got a call earlier today from my less tech-savvy buddy who was freaking out because his GoDaddy website was down. Yea it is probably "his fault" for choosing them, and he probably "deserves it". Still, not everyone is born a leet computer hacker, and sometimes this is the only way people will learn, so I'm trying not to be too hard on people for that.

sjsotelo 14y ago

http://status.godaddy.com/ http://status.godaddy.com/

druiid 14y ago
Not to be snarky... but unfortunately their status page is down as well.

fledgeling 14y ago

So.... just to get the ball rolling here... what did GoDaddy do to piss everyone off so much that they raised the ire of Anonymous? Other than the choice of Danika as a spokesmodel, I mean.

pmocek 14y ago
GoDaddy's service is non-exceptional, their Web UI is clearly focused more on up-sales than on helping customers get work done, their [advertisements are sexist][1], their [attempts to police the Internet][2] are an affront to free speech, they [lobbied for the horrible SOPA until it appeared likely that continuing to do so would hurt their bottom line][3], and their [founder/former-CEO][4] is a hyperaggressive douchebag who [kills elephants for fun][5]. References: [1]: https://en.wikipedia.org/wiki/GoDaddy.com#Marketing https://en.wikipedia.org/wiki/GoDaddy.com#Marketing (Wikipedia: GoDaddy.com: Marketing) [2]: http://www.wired.com/threatlevel/2007/01/godaddy_defends/ http://www.wired.com/threatlevel/2007/01/godaddy_defends/ ("GoDaddy Defends SecLists Takedown," Kevin Poulsen, January 25, 2007, Threat Level) [3]: http://news.cnet.com/8301-31921_3-57349913-281/godaddy-bows-to-boycott-now-opposes-sopa-copyright-bill/ http://news.cnet.com/8301-31921_3-57349913-281/godaddy-bows-... ("GoDaddy bows to boycott, now 'opposes' SOPA copyright bill," Declan McCullagh, December 29, 2011, CNET News) [4]: http://www.bobparsons.me http://www.bobparsons.me (Bob Parsons) [5]: http://abcnews.go.com/Business/daddy-ceo-bob-parsons-africa-elephant-hunt-video/story?id=13279206#.UE5SZiNH92M http://abcnews.go.com/Business/daddy-ceo-bob-parsons-africa-... ("Go Daddy CEO Bob Parsons: Africa Elephant Hunt Video 'Nothing to Be Ashamed Of'," Susanna Kim and Michael S. James, April 2, 2011, ABC News)

crisnoble 14y ago

Relevant guide to ditching GoDaddy: http://lifehacker.com/5794507/how-to-jump-ship-from-godaddy-to-a-better-web-host http://lifehacker.com/5794507/how-to-jump-ship-from-godaddy-...

deleted 14y ago

[deleted]

arihant 14y ago

GoDaddy has been providing me with excellent customer support for a decade. I'm not sure what the hate is all about. Sure, they didn't take my side in the SOPA debate, but I'd rather live in a world where everyone is entitled to their opinion. I'm also not comfortable with a group calling themselves "Hackers" giving my profession a foul name by activities like this. This is like bombing a nation which doesn't have same views as yours. Hackers, they are not. Shameful.

CaveTech 14y ago
My experience with GoDaddy has been nothing but negative. The latest being a SSL certificate I purchased 9 months ago. They auto renewed the certificate at full price 90 days in advance, without any warning whatsoever. Partially my fault for not opting out (but I was unaware that I ever opted in). Most services that auto-renew give you a warning prior to the imminent date. When I asked for a refund, I was told I could only get in store credit. In store credit for a virtual good that hasn't been activated/used and arguably charged without my consent? Joke of a company.

circa 14y ago

man.. i'm so glad I jumped ship on my GoDaddy issues years ago. they were awful in every way. looks like they still are.

ApsoFacto 14y ago

I'm one of those people you call "stupid", who "deserves what I get". This is my first time posting here. I've used GD for years. Sure, they try to upsell me, but being in sales, I don't have a problem with giving them a firm "no thanks". If you do, that's your problem, not theirs. They're a business, for goodness sake. Realize that. And not only my sites are now down, but all the sites I maintain for clients. If some individual (or group) has done this intentionally, then these people are responsible for taking hundreds, maybe thousands of small businesses off line today. They're cutting into their sales, hurting their bottom lines, and if it continues for too long, will probably lead to people being laid off. So you can sit on your techie high horses and think you're oh so smart, but the fact is, these are real business people doing real business and criminals are hurting them. So you come down on the honest people for signing contracts and paying their bills on time? Seriously?

brokndodge 14y ago
Agreed. I've been out of work more than 6 months. Right as my family was packing to move to the closest bridge, I got a call from a company to setup their servers and finish their web app. With so much on my plate and no time to do it, I picked the easy and fast route. Use GoDaddy for cheap fast DNS and deal with it later. I brought our servers online this morning. Database and all. I was getting congrats and thank yours from the whole office. Now I might lose the job I just got. Thanks guys. Perhaps you can tell my kids.
- mkr-hn 14y ago
  Don't let the callousness of some posters on HN get to you. I think HN is full of decent, caring people, even if it's not always obvious. No one deserves blame for what a criminal did to them.
Peaker 14y ago
I'd imagine from their POV, when you continue doing business with a company they find morally reprehensible, you're no longer "honest people". If their end goal is killing GoDaddy, these collateral losses might be worth it. Also, it might have a positive side-effect of people associating more risk with dealing with shady companies.

domainguy 14y ago

I had domains with them marked "auto renew" that mysteriously had that status changed. Since all my domains were "auto renew" I wasn't monitoring my renewal notices. Suddenly I discovered that several domains had expired and had been purchased by others. Now that sucks and is a good reason for me to find another registrar, in addition to the moral misgivings I already had about them!

wethesheeple 14y ago

Why is GoDaddy excluded from the requirement to provide port 43 whois service? Are they special? To my knowledge you can only get whois information on GoDaddy domain names from their website. Why only HTTP whois? Are they front-running?

ominds 14y ago

I don't much care for blame as much as I care for alternatives. Who do some of the largest sites register their domains with? And I mean reliable and fast. For example, a whois showed me ycombinator.com is with EASYDNS TECHNOLOGIES. Google is with MARKMONITOR INC, which is totally overkill I bet. Suggestions? Recommendations?

jwarzech 14y ago
I def. would recommend dnsimple.com (I think I pay only $3 a month). They have a lot of templates to easily add records for heroku, blogs, and google apps.

ApsoFacto 14y ago

Godaddy has their email servers back on line already. I almost hope this was a hack attack, just to show how fast they could deal with it.

zrail 14y ago

I recently rented a VPS specifically so I could run my own DNS. I use tinydns[1] on the VPS as a stealth primary to host my zones and then use BuddyNS[2] as my secondary. It works seamlessly and wasn't that hard to set up if you know how to work a command line. Of course, if someone were to do this same thing to BuddyNS I would be up a creek for a little while, but I could just login to Namecheap and point to a different secondary. [1]: http://tinydns.org/ http://tinydns.org/ [2]: http://www.buddyns.com/ http://www.buddyns.com/

driverdan 14y ago
With API controllable services like CloudFlare (free) and Route 53 (cheap) why would you want the headache of running your own server?
- zrail 14y ago
  Mostly for the knowledge that only comes from doing it myself. I looked into using Route53 but I would have had to build something for my dynamic DNS anyway.

brian_cloutier 14y ago

Wow, just last week I finally started paying for DNS and migrated from GoDaddy. I didn't expect it to pay off this quickly!

azarias 14y ago

This thread demonstrates that HN needs a comment collapse button a la reddit. The first comment thread, mostly useless, is taking most of the page, and no way to collapse it.

gvb 14y ago
Here: http://niyaz.pk/wp-content/uploads/2012/07/hn.html http://niyaz.pk/wp-content/uploads/2012/07/hn.html Discussion: http://news.ycombinator.com/item?id=4474078 http://news.ycombinator.com/item?id=4474078

wrath 14y ago

I'm against SOPA and these laws as much as the next guy and I don't agree with many of stances that godaddy takes, but assuming they were really hacked, it's because of idiots like anonymous that our freedom on the internet is in jeopardy. This kind of stuff will simply promote the governments around the world to pass laws regulating the internet.

pointless 14y ago

I found this hoping to gather some information about the DNS attack. And instead all I found was that as a nonprofit without enough money to invest in IT staff who might "know better", it's just too bad that we can't accept donations on our website for our homeless children we support because by using GoDaddy we got what we deserved. Was hoping to find information, but that isn't quite what I got.

deleted 14y ago

[deleted]

sgt 14y ago

I use gratisdns.dk, excellent free DNS service that I've used to years with high reliability. Helps to be able to read danish.

deleted 14y ago

[deleted]

Kurtz79 14y ago

Even Coursera is down... http://twitter.com/coursera http://twitter.com/coursera

taf2 14y ago

yep, this just took twilio down

knodi 14y ago

Looks like the primary server cluster that handles all the incoming traffic at godaddy for all their went down. This caused the traffic failover to secondary servers which where unable to handle the load and crash. ETA is 6 hours

oomkiller 14y ago
How did you come by this information?
aeden 14y ago
Do you have a link to where you found this? Sounds interesting.

kaiserama 14y ago

Sure someone will post this as a new story, but it appears DNS services are back online. I checked a few of the sites I manage and they are now working. Now I need to bust a nut and get things moved off ASAP.

mrbuttons454 14y ago
It was back briefly for me, and now it's down again.

druiid 14y ago

I'm assuming they're adding the Verisign DDoS protection service, but this change should make EVERY single Godaddy client very, very, very nervous (from the current whois): Domain Name: GODADDY.COM Registrar: GODADDY.COM, LLC Whois Server: whois.godaddy.com Referral URL: http://registrar.godaddy.com Name Server: A1.VERISIGNDNS.COM Name Server: A2.VERISIGNDNS.COM Name Server: A3.VERISIGNDNS.COM Status: clientDeleteProhibited Status: clientRenewProhibited Status: clientTransferProhibited Status: clientUpdateProhibited Updated Date: 10-sep-2012 Creation Date: 02-mar-1999 Expiration Date: 01-nov-2021 Yes, you read that right... they just implemented verisign name-servers. A multi-multi million (billion?) dollar company.

aeden 14y ago
That's a very interesting observation. When you say it should make current clients nervous, what angle are you thinking of? The angle that they should be nervous because GoDaddy had to go to someone else for this type of service or that Verisign is now involved?
- druiid 14y ago
  The angle that a company responsible for hosting DNS, site hosting, SSL and similar services is incapable of bringing their own site back up without resorting to using a competitors services.
  - mongol 14y ago
    Yes but still.. why so very very nervous? I value that they get things working as soon as possible. After that I can switch.
    - druiid 14y ago
      I'd say (although until seeing the DDoS numbers, I suppose I can't assume anything) that any large hosting provider like this should have an infrastructure in place for taking care of a large attack like this. To have any less at this late a stage in the game for them, speaks of a general enough incompetence as to be enough reason to move services, let alone 'political' type reasons. I've seen (and experienced) 10Gigabit+ DDoS attacks and generally they end up taking down the entire data-center, but that's smaller provider levels. I can't imagine that level of attack should take down Godaddy, but then who knows what they're actually running behind the scenes. Essentially, what I'm saying... is this is a large enough issue with the internet today that a provider this large should have had at least SOME protections in place for this already (And perhaps Verisign might have been a decent enough choice, or Prolexic...).

mmaunder 14y ago

Some data that may help: If you're in the rare situation of using GoDaddy DNS but don't use them as a registrar, then you're in luck. Simply sign up with a new DNS provider. They will give you their DNS servers which you need to set as the DNS servers that are authoritative for your domain. Then sign into your registrar and change the authoritative DNS servers for your domain. There will be a propagation delay but once it's done you're all set. If you are in the extremely common situation of having registered your domain through GoDaddy and also use their DNS service, then you have a problem because to move to another DNS provider you need to sign into GoDaddy.com to make the change I've described above i.e. change which DNS provider is authoritative for your domain. You can't do this until GoDaddy.com is back online. So what I suggest is that you sign up for a new DNS provider and then keep checking GoDaddy.com. As soon as it comes back online, sign in and make the change to your new provider as quick as you can. Other data: Whois requests for godaddy domains are currently failing because whois.godaddy.com is offline due to name resolution failure. Godaddy's twitter feed is a good source of updates, although they are claiming to be making progress and all my godaddy DNS hosted domains are still offline, so it seems to be more marketing speak than real data: https://twitter.com/godaddy https://twitter.com/godaddy As mentioned, Anonymous seems to be behind it as three tweets on their twitter account seem to indicate: https://twitter.com/AnonOpsLegion https://twitter.com/AnonOpsLegion I don't think the scale of this attack is fully understood yet. According to the CBC, GoDaddy hosts over 5 million websites (not sure if that's DNS, registrar, etc) so expect this to be big news and potentially the next political football. Edit: And finally, http://www.downforeveryoneorjustme.com/ http://www.downforeveryoneorjustme.com/ is down for everyone because it's over quota. Via Reddit which is also covering this: http://www.reddit.com/r/technology/comments/znvwk/godaddycom_dns_servers_are_completely_down_and/ http://www.reddit.com/r/technology/comments/znvwk/godaddycom...

larrys 14y ago
"If you're in the rare situation of using GoDaddy DNS but don't use them as a registrar, then you're in luck. Simply sign up with a new DNS provider." Assumes of course that people have their zone file to refer to. Which they should. Even if you don't know what a zone file is it's probably a good idea to at the very least make a screen grab of the information where the info is shown at your registrar. Or just use dig from the command line (see my comment further down for syntax).

ajennings 14y ago

1. Add the following lines to your hosts file (/etc/hosts on unix/osx, \windows\system32\drivers\etc\hosts on windows): 216.69.149.215 mya.godaddy.com 216.69.149.90 idp.godaddy.com 216.69.149.9 dcc.godaddy.com 2. Go to https://mya.godaddy.com/ https://mya.godaddy.com/ to manage your GoDaddy accounts. 3. Change DNS providers.

juddlyon 14y ago

Burn baby burn! I usually don't root against companies but they are exceptionally bad.

veyron 14y ago

Someone (I'm looking at you, gandi.net) should give a "GoDaddy is Down" discount for domain registration. I'm ready to migrate the domains I didn't change during the SOPA fiasco ...

telecuda 14y ago

Is any DNS/host outside of GoDaddy also effected right now? We're not on GoDaddy but having plenty of intermittent issues.

Ensorceled 14y ago

I moved the bulk of the sites I manage off of GD when the SOPA thing happened but left a couple because the pain of transferring was to much (read, client didn't want to). Surprisingly, all the reasons to stay on GD vanished this afternoon :-P

mongol 14y ago

I have a kind of unvoluntary ping to my mailbox hosted at Gmail / Google Apps, "Buy Vigara" (sic) messages that arrive with a few minutes intervals since months ago. Google sorts them as spam correctly, but it is interesting to see how they are less and less frequent over the past hours. (Yes my domain is on godaddy)

wethesheeple 14y ago

In other news, IP addresses are still working. ;) So what can we conclude from this incident? GoDaddy's registrar service GoDaddy's authoritative DNS service GoDaddy's hosting service GoDaddy SSL certificates etc. They are all different services. When you link them all together and give GoDaddy control over your entire setup, if there's a problem with any one service, you can't recover as easily as if they were each handled independently. meme: "Do one thing well." "All-in-one" solutions, though they might provide convenience, might come at a cost in terms of disaster recovery. meme: SPOF I wonder if this thinking might also apply to software: using a single, large "all-in-one" program versus using lots of smaller, independent (and replaceable) programs.

lobster45 14y ago

This has been a known vulnerability for dns, as they are susceptible to DOS. We use network solutions for DNS but they can be taken down in a similar manner as GoDaddy. BTW one of the servers we needed to access did not resolve, but I was able to connect via IP instead of DNS. Host file baby!

robomartin 14y ago

Godaddy.com is back up! (~4:45PM PST 10SEP12) I'd be really interesting to get some behind-the-scenes data on what happened and what it took to fix it.

brokenlogins 14y ago

Good. They're a bunch of assholes.

jbarham 14y ago

FWIW I run the DNS hosting service SlickDNS (https://www.slickdns.com https://www.slickdns.com). The focus is ease-of-use, but there is also good redundancy with multiple name servers located in the US, UK and Japan.

prawn 14y ago

An elephant never forgets.

vivyrelax 14y ago

An other site like downforeveroneorjustme.com is: http://www.cherchezvous.ca http://www.cherchezvous.ca french site but work for any site.