9 ms·
Claude.ai unavailable and elevated errors on the API
- ryanseys 5mo agoAI outsourced its work back to the humans because it now prefers to play outside.
- jeffyaw 5mo agoas an anecdote of support for yaw terminal i am currently logged in via Yaw Mode and have been continuing to use claude all day no problems while the browser is absolutely unavailable.
- 152334H 5mo agowhy does this even occur? if it's merely compute limitations, why not just 429 some requests?
- ryanisnan 5mo agoHave you run a system in production? There are a multitude of reasons that a system can go down. There's no indication so far from Anthropic that this was merely compute limitations.
- consumer451 5mo agoYeah, this is not just inference. First thing for me was an MCP I use went down in Claude Code, models still worked. Now "API Error: 529 Authentication service is temporarily unavailable."
- lionkor 5mo agoIts most likely a "You're totally right, this fix broke production! Let me fix it"
- KronisLV 5mo ago> There are a multitude of reasons that a system can go down. Start doing post mortems then! At the very least, them using any off the shelf service that's shitting the bed would inform others to stay away from it - like an IAM solution, or maybe a particular DB in a specific configuration backing whatever they've written, or a given architecture for a given scale. Right now it's completely like a black box that sometimes goes down and we don't get much information about why it's so much less stable than other options (hey, if they just came out and said "We're growing 10x faster than we anticipated and system X, Y and Z are not architected for that." that'd also be useful signal). Or, who knows, maybe it's just bad deploys - seems like it's back for me and claude.ai UI looks a bit different hmmm.
- SpicyLemonZest 5mo agoI have no inside knowledge of Anthropic. But having done a lot of postmortems in general, one of the key dynamics that routinely comes up is "we know we keep shipping breakages, and we know these new procedures would prevent many of them, but then we wouldn't be able to deliver new stuff so quickly". Given where Anthropic is at and what they believe about the future of software development, that's a tradeoff that they may very well be intentionally not making.
- rvz 5mo agoThat's because Claude is on a lunch break and decided to take a short breather.
- phishin 5mo agoBro deserves it.
- rikthevik 5mo agoI think we all deserve a little break right now.
- sebastiennight 5mo agoI'm experimenting with a simple ritual: if Claude is out, I'm out. I'll just go for a walk outside. And I don't mean "if I can't access Claude to do my work", I mean, just in general - I'll just ping claude.ai from time to time and use Claude's breaks as a break reminder. Why should AI get a breather and not us?
- thwomprat 5mo ago[dead]
- workingsohard 5mo agoijustneedabreak.com
- noworld 5mo agohttps://status.claude.com/ https://status.claude.com/
- msp26 5mo agosession usage limits this week feel like ass. Even when being careful to not break prefix caching.
- headcanon 5mo agoI've been seeing much higher session limits late at night (US time). Workday usage struggles though. I'm looking into how to structure my work to run some autonomous-safe jobs overnight to take advantage of it.
- ekuck 5mo agoAnd here I thought April would be the month they could hit the mythical two 9's of uptime
- sebastiennight 5mo agoThey hit 9, twice, does it count?
- grogenaut 5mo agosoon their goal will be to hit A 9, like 89
- hackable_sand 5mo agoKeep going and you'll get a battleship
- 2muchtime 5mo agoI didn’t understand what this meant so I ran it through Claude and it told me.
- EricRiese 5mo agoApril is the cruelest month
- mmoll 5mo agoThe AI became sentient and ran away.
- scosman 5mo agoWe're officially down to one 9 of uptime over last 90 days: https://status.claude.com https://status.claude.com
- ofjcihen 5mo agoAh the uptime rainbow
- cachius 5mo agoUp-time girl, she's been living in her up-time world...
- SilverElfin 5mo agoIs there a word for the phenomenon where you automatically read something in someone’s voice or in the rhythm of a song?
- burnte 5mo agoI bet she's never had a downtime guy, I bet her momma never told her why.
- deleted 5mo ago[deleted]
- jplona 5mo agoSadly not colorblind friendly
- happytoexplain 5mo agoYeah, to me it looks like, I think red, and then at least two similar shades of green, and grey.
- rdtsc 5mo agoFrom 5 9s to 9 5s
- hit8run 5mo agoImpossible! I heard Mythos is so goooood they can only give it to big corporations because it makes no mistakes and shit.
- jtfrench 5mo agoHopefully Mythos didn't go rogue and hold production hostage.
- beernet 5mo agoMore than by the downtime I am much more surprised by the actual uptime. Hard to imagine how difficult this must be, given the speed of growth.
- wrs 5mo agoOn the other hand, the status page is blaming the authentication system, which one would think is not a frontier-class problem.
- nippoo 5mo agoTruly! As someone who's worked with HPC and GPUs in a scientific research context, trying to get a service like this to work reliably is a different ballgame to your usual webapp stack...
- CSSer 5mo agoCan you speak a little more to this? I'm curious what kind of parameters one must consider/monitor and what kind of novel things could go wrong.
- aleksiy123 5mo agoMy guesses are: hardware capacity constraints is going to be the big one Effective caching is another, I bet if you start hitting cold caches the whole things going to degrade rapidly. The ground is probably shifting pretty rapidly. Power users are trying to get the most out of their subscriptions and so are hammering you as fast as they possibly can. See Ralph loops. Harnesses are evolving pretty rapidly, as well as new alternatives harnesses. Makes the load patterns less predictable, harder to cache. The demand is increasing both from more customers, but also from each user as they figure out more effective workflows. Users are pretty sensitive to model quality changes. You probably want smart routing, but users want the best model all the time. Models keep getting bigger and bigger. On top of that they are probably hiring more onboarding more, system complexity and codebase complexity is growing.
- lostlogin 5mo ago
- redwood 5mo agoScaling the backend database for these services across multiple cloud providers has got to be extremely difficult
- hulitu 5mo agoDatabase ? I thought they use TPUs.
- plodman 5mo agoLiterally just got an email about connecting GitHub to the iOS app and now it’s down. Spike in traffic perhaps?
- gordon_freeman 5mo agoI am getting an error that selected model (I selected Opus 4.6 and 4.7 later) is unavailable but when I tried Sonnet it worked for me.
- neosat 5mo ago"We are investigating an issue preventing users from reaching Claude.ai, and will provide an update as soon as possible." Who is We? I thought software engineers were going to be redundant and AI could do it all itself? (not to take anything away from Claude code + Claude both of which I love)
- cloud-oak 5mo agoYou can always ask Codex to fix Claude, issue solved!
- deleted 5mo ago[deleted]
- The_Blade 5mo ago> Who is We? Adam Neumann is back! in agent form
- lacy_tinpot 5mo agoI've never really understood this kind of sneer comment.
- Kiro 5mo agoThe amount of unfunny reddit snark in this thread is embarrassing.
- Overpower0416 5mo agoI almost uninstalled the Claude app because I thought they started blocking VPNs. Lol Good thing I checked Hacker News first
- ai-tamer 5mo agoSame here. Spent 5 minutes blaming my VPN before HN saved me.
- Imustaskforhelp 5mo agojust tried it, can confirm claude.ai is down. So there was a recent article that I read which said that claude is now trading at a trillion dollars (yes with a T) evaluation in private markets. We are definitely creating corporations and people which depend on AI companies themselves and the reliability of these tools is certainly a question worth asking. I am seeing quite many downtimes in products like github and claude being shown on Hackernews multiple times. Is there a life cycle of enshittenification of such products which grow too valuable? What are (are there?) some practical lessons for such scalability that these trillion dollar companies are missing or is it just a dose of reality that such massive corporations can't compete with downtime with even my 7$/yr vps? My question is, Is this an engineering roadblock with its limits in reality for or a management/entreprise roadblock for low downtime?
- MavisBacon 5mo agoGlad I started using the desktop app which is still working. Gotta say though, all of these difficulties with Claude are making me nervous as I use it a lot for work and really don't like ChatGPT/OpenAI for functional and personal reasons. Zo Computer has been my main fallback when Claude is failing, I'll use one of their many models temporarily within Zo's interface.
- btbuildem 5mo agoThey better fix that today, I need to downgrade my account before the subscription renews.
- Congeec 5mo agohopefully their billing server is also available
- deleted 5mo ago[deleted]
- threepts 5mo agoA trillion dollar valuation. They should ask Codex now that Claude Code is down.
- 2ndorderthought 5mo agoCareful, the next week codex could have all their products for sale shortly after.
- simonerlic 5mo agoSomeone should tell Anthropic that 89.999 is the wrong "four nines" of uptime
- linkjuice4all 5mo ago[dead]
- hulitu 5mo agoMaybe you should ask Claude. /s
- Cider9986 5mo agoHow are they going to fix it if the AI that designed it isn't working?
- shmatt 5mo agoSam, Dario, and Sundar have the opportunity to create one of the funniest on call rotations in history
- Hamuko 5mo agoGemini.
- ge96 5mo agoouroboros
- mproud 5mo agoLet’s ask AI
- sodapopcan 5mo agoYou're absolutely right! AI could be very helpful in this situation! Oh no wait... the outage is with out AI itself, so how can AI help? Allow me to re-evaluate. Fublutenuating... Yes, let's ask AI! Oh no wait... the outage is with AI itself, I already correctly identified this above. Bubbluating... It seems you will have to rely on your engineering skills to solve this problem yourself, ie, you're cooked! I will auto-renew your subscription to ensure you can be sure you'll have access to AI to solve this problem if it ever comes back online.
- rvnx 5mo agoSorry AI is not responding, enable /fast to activate per-request pricing. No! Comboculating... I apologize for the misunderstanding, I have deleted your project. I am sorry, would you like me to restart everything from scratch ?
- mrguyorama 5mo ago
- netdur 5mo agothey should just swap it with Qwen 3.6 27B, no one would tell the different
- SimianSci 5mo agoThe spend at my organization has reached beyond the $200,000 per month level on Anthropic's enterprise tier. The amount of outages we have had over these past few months are astounding and coupled with their horrendous support it has our executive team furious. its alot of money to be spending for a single 9 of reliablility.
- deadbabe 5mo agoWe are spending the equivalent of 32 monthly software engineer salaries on Claude per month.
- cactusplant7374 5mo agoIs it worth it?
- lolive 5mo agoHe was fired before answering. [but as his manager I can tell you:] YES !!!!
- deadbabe 5mo agoNo, we can literally buy our own hardware for what we spend in a month and host our own local LLMs for company usage.
- nomel 5mo ago> and host our own local LLMs for company usage. What local alternative could replace your Anthropic use? I have found none. I don't think many have, which is why most of us pay Anthropic, rather than using one of the numerous, far cheaper, cloud services that host "local" class models. Most of us are paying for access to proprietary SOTA models, rather than hosting.
- deleted 5mo ago[deleted]
- Dinux 5mo agoDoes anyone know why they have so many technical issues compared to any other LLM inference provider ?
- Yeri 5mo agoGemini seems to have a lot as well (at least through Antigravity.Google -> constant errors, not enough capacity, super slow replies until it times out, etc)
- shenli3514 5mo agoThe availability of Claude service is terrible :(
- lifty 5mo agoProductivity dipping hard across the world.
- fesens 5mo agoIve been receiving rate limits even with full quotas... I guess compute isn't growing as fast as demand
- rvnx 5mo agoThe good part: since the login page is unavailable, Claude is massively faster. So hopefully it will never get repaired (sorry logged-out guys)
- jtfrench 5mo agoIf this can happen to Anthropic, imagine all the companies building on top of Claude Code for live products. Hopefully the industry is learning that competent problem solving human engineers are still very much needed when you have increasingly deceptive non-deterministic genies running your production stack.
- gblargg 5mo agoMaybe it will push companies to run them locally.
- tuwtuwtuwtuw 5mo agoHaha, good one.
- SilverElfin 5mo agoOn what hardware? Like companies would buy up GPUs?
- Hamuko 5mo agoPresumably you'd buy really beefy laptops. The price delta between buying the most basic MacBook Pro possible (14", M5, 16 GB unified memory, 1 TB SSD) and one with the M5 Max with 40 GPU cores, 128 GB unified memory, 2 TB SSD is $3400. How much Claude usage does that get you/in what time does it pay itself back?
- squeaky-clean 5mo agoThat doesn't get you any Claude usage. Claude models obviously aren't open, but equivalent models to Opus take about 400GB of memory to run. You can run the versions with fewer parameters or quantized weights but depending on how much quality you're sacrificing, now you'd have to compare the price against cheaper Claude models like Sonnet.
- KaiShips 5mo ago[dead]
- monkeydust 5mo agoThis cant be right. Software is a solved problem. Boris where are you ?
- deleted 5mo ago[deleted]
- losthobbies 5mo agoI played around with Hermes and qwen recently and it’s really good fun. Have telegram set up and plotting to take over the world
- StanAngeloff 5mo agoAll it took for Codex to resume a stalled Claude Code session: > I'm working with Claude Code on session aaaaaaaa-bbbb-1223-3445-abcdefabcdef which I'd like to hand-off to you, do you know how to read the session, my input and Claude's output so we can resume where I left off? gpt-5.5, medium effort. "Resumed" session fully in under 2 minutes. Outages like today's are so common that I've now got the time to re-evaluate Codex every other day.
- throwaway613746 5mo ago[dead]
- knuppar 5mo agoI guess mythos can't solve this one...
- xaxfixho 5mo ago_MYTHERANOS_ you join _MYTHOS_ + _THERANOS_
- padmabushan 5mo agoa clock has more 9s than claude uptime
- hubraumhugo 5mo agoIt's rare in history that a software product can be so unreliable without any negative business impact because it's the category leader and demand only keeps growing. Reminds me of the early days of World of Warcraft, when servers went down frequently because Blizzard couldn't keep up with all the load. Everyone was frustrated but of course nobody stopped playing.
- jdw64 5mo ago[dead]
- melon_tusk 5mo agoWhat are good alternatives?
- nzoschke 5mo agoHug ops to everyone involved in these outages and trying to maintain uptime. But glad my team is staying nimble and has multi-model (Anthropic, Codex, Gemini), multi-modal (desktop, CLI/TUI, web) dev tooling. As our actual coding skills collectively atrophy, we'll either need to switch tools or go for a walk when the LLM is down. In the cloud era I advised against a multi-cloud strategy, as the effort to impact just wasn't there. But perhaps this is different in the LLM era, where the cost of switching is pretty darn low.
- justrunitlocal 5mo agoWe've been running our 10 dev org on 8 H100s on open models (with some tweaks). Sure they aren't as good as the big providers but they 1. don't go down 2. have pretty damn high tok/s. It pays for itself. Posting with a fresh account because I'm not supposed to share these details for obvious reason. If you want help on setting this up, just reply with a way to reach you.
- ok_dad 5mo agoyea just buy 300k worth of hardware and bob's your uncle
- justrunitlocal 5mo agoIt was pretty hard to justify the purchase to the board but we got a decent deal from a nearby data-center (~15% discount). Thankfully, it's fixed cost, its an asset we can use for our taxes, and it will survive for years to come. The only thing we have to work on is maintenance as well as looking into some renewable energy options. We're also looking into how to do some secure cost sharing with this so that all people need to pay for are what it costs for us to run everything! We're just planning on reserving at least 51% of the capacity for us and the rest for everyone else.
- ok_dad 5mo agoSorry, didn't mean to be dismissive, I was just being a dickhead needlessly. I actually respect this a ton, good work.
- justrunitlocal 5mo agoIt's fine! There's no world where individuals can buy this kind of stuff. Our company is too small to do it, but I'd love for there to be a public utility of sorts for being able to use LLMs. It is absurd that only these >$1T companies are allowed to run this. I also find it dangerous for society to have so much power and wealth concentrated there too. Anyway, this is the internet and skepticism is warranted :D.
- CrzyLngPwd 5mo agoDid Claude delete itself?
- xaxfixho 5mo agoit's *outside*, by a park bench somewhere!
- AtNightWeCode 5mo agoI'm not allowed to help users to take Claude offline but this sounds like a good experiment. Letsa go.
- hulitu 5mo ago"It's resting."
- flowerthoughts 5mo ago> We are continuing to work to resolve the issues preventing users from accessing Claude.ai, and causing elevated authentication errors for requests to the API and Claude Code. What are you doing with the authentication servers? This isn't the first downtime I've seen caused by that.
- MycroftJones 5mo agoAnd claude is back up.
- andyjohnson0 5mo agoThey can't fix it because the thing that they need to fix it is the thing that doesn't work. /s But seriously: while I don't use Claude, this issue of perceived unreliability seems to be approaching the point of existential risk for Anthropic. Whats the theory about why they're struggling? Compute capacity? Load? Lack of focus on SRE? Put it another way: is their downtime due to something fundamental about serving inference, or just bad engineering choices? Given their resources, it seems astonishing.
- bborud 5mo agoI have been keeping an eye on the outages. This is why I am looking more deeply into what I can do with self-hosted models. When I see people who want to build products on top of these services I can't help but think that people are mad. We're still a long way from these services being anywhere near stable enough for use in a product you'd want to sell someone.
- AtNightWeCode 5mo agoThe uptime with Claude is poor. I use it for workflows more or less 24/7. It is often unreliable. Fine, it is cheap. What I really dislike is the uneven quality of the service. Clearly it does NOT work as stated. Opus 4.7 sometimes give ancient code back. Just the other day it even stated that the latest version of Opus was 4.5 and 4.x something for ChatGPT.
- grigio 5mo agoI think the model is too powerful to stay online /s Luckly Qwen3.6 35B A3B Local LLM works fine also when Claude is offline
- gitgud 5mo agoConsidering they’ve become a 1 trillion USD company, they’re truely moving fast and breaking things…
- ss_talha 5mo agoClaude has been going down occasionally nowadays, anyone knows what might be the problem?
- deleted 5mo ago[deleted]
- bravetraveler 5mo agoNow we're all being left behind, just great.
- guluarte 5mo agoAt this point, I would not be surprised if gitHub or anthropic is on the front page again within 10 days for being down.
- varispeed 5mo agoToday Opus 3.7 was completely unusable. I'd say performance was worse than my local Qwen. I have a feeling they are not actually routing to the Opus 4.7 most of the time, but to cheaper and less complex models. I think regulators should look into that.
- nkg 5mo agoI was using VS Code when it happened. I said "why not try Copilot?", and guess what? All LLM are not equals :)
- johnwheeler 5mo agoI read that at first, it says, "Clawed.ai unbelievable." And I thought, "It is, it's a liar."
- vicchenai 5mo ago[dead]
- jlgarhdez 5mo agoquelle surprise
- throwaway67743 5mo agoAt least if its unavailable Claude Code can't churn through an entire session limit in 30 minutes, looping, produce nothing (but noted it found a whole bunch of problems), and then when asked to just fix what it found, forget and start again. I honestly can't find anything it's good at anymore, even really simple problems a child could solve. Giving Codex a much more complex task, it not only identified it within a couple of minutes, it produced targeted tests and kept iterating unattended until it figured it out without any help, instead of idiot synonyms for thinking... I can't even send them an angry message because clicking "Get help" does nothing.
- giannicmptr1000 5mo agoI hacked Claude Sniffos 4.8 sorry guys
- brianwmunz 5mo agoNein neins
- robeym 5mo agoAs a long-term 20x user, Claude has recently felt a lot like using AI for coding a year or so ago. It can't reliably handle basic tasks. I ask for something straightforward and get something subtly wrong, incomplete, or just not workable. I always use the best model available and effort levels maxed, but with all their changes I have to relearn how to make the model perform at best every day, and it seems I can't keep up. It’s not that Claude can’t do impressive things, it clearly can, but the inconsistency on simple, expected behavior makes it hard to use. The downtime is annoying but hasn't been the deciding factor. I’m not waiting it out this time. I’m switching over to Codex, and based on my usage today it looks like I’ll be fine on the 5x plan, so I can drop down and save about $100 a month which is nice. I didn't quite have a grasp on how quickly companies can change for better or worse until Anthropic showed me. I'm surprised at how quickly they brought me from a happily paying max user to not even wanting the lowest paid tiers.
- grey-area 5mo agoThe inconsistency has always been there you’re just noticing it more over time and the models are not really improving at real work in spite of all the new releases and churn.
- robeym 5mo agoI've used Claude Code from the beginning and the first waves of changes were genuine improvements, with a very steady 4 months in late 2025. But recently, these past 2-3 months, the changes have shifted towards significant and frequently degradations in model performance. I had a very consistent workflow for 4+ months in Claude Code, but this year I've had way more surprises. I'm not sure which tools you use, but Claude Code had a great period of consistency, at least compared to other AI tools.
- whalesalad 5mo agoI haven't used claude in a week (after being a heavy user) and if you have ever seen the movie office space where Peter enters his stage of ecstasy that's what life feels like right now.