jasonfried

4 ms·

1.
by jasonfried 13y ago
Campfire and Highrise are not failures at all. They generate millions a year in profits. They just aren't our focus anymore. We want to focus all of our energy on one thing, not multiple things. Nothing more than that. No hidden agenda
2.
by jasonfried 13y ago
Thanks. Glad it came through as clear in the end.
3.
by jasonfried 13y ago
Yes, it will be fun to watch, but no VC money. Not our thing. We have all the money we need to do everything and anything we want to do.
4.
by jasonfried 13y ago
FWIW, I meet people all the time who don't know "37signals". They're in the tech world too. But when I mention Basecamp, they say "Oh Basecamp!! Of course! We love Basecamp!" World-wide, Basecamp is much bigger
5.
by jasonfried 13y ago
Anything is possible with software - especially horrible complexity. Rolling more things into something isn't the way forward. We're committed to getting simpler over time, not harder. Not more stuff, but the right stuff.
6.
by jasonfried 13y ago
The number of people have nothing to do with it. We won't kill it off because we made a commitment not to. We're keeping our word. Simple as that.
7.
by jasonfried 13y ago
No crisis. Business has never been better. The reasons are all honest and all clearly spelled out at http://37signals.com . We just don't want to hire a bunch more people and we don't want to have to spread ourselves to
8.
by jasonfried 13y ago
We didn't sell Know Your Company. No one sold anything and no one bought anything. The piece of the company that Claire owns was a gift from us - and she can earn more as the company does better. We moved it out into its own company, w
9.
by jasonfried 13y ago
I'm not bummed at all -- I'm excited! I can't give Know Your Company my full attention forever. The product is in great hands now with Claire fully-focused on making it better as her full time job. I'm standing by as an
10.
by jasonfried 13y ago
It's all very clearly explained when we talk to the customer. Remember, no one can buy Know Your Company without spending at least a half hour talking with us first. We go through every single thing about the product, the model, and ho
11.
by jasonfried 13y ago
Know Your Company was a big experiment from the start. A totally new kind of product for us, an entirely new kind of business model for us, etc. And now we're taking that to the next level with an entirely new strategy for us: Spinning
12.
by jasonfried 13y ago
$100 per person one-time works exactly how it reads. If you have 27 employees, it costs $2700 one time. If you hire 3 more people, it's an extra $300, one time. If you let someone go, and hire another person, it's an extra $100. W
13.
by jasonfried 13y ago
Pick any three from New Glarus! http://www.newglarusbrewing.com
14.
by jasonfried 13y ago
What did you want to know that we didn't share?
15.
by jasonfried 13y ago
I agree. Sortfolio was a natural fit for a sale. Nice product, consistent revenue stream, easy to separate from the other products, not too expensive for a buyer so lots of potential buyers, etc.
16.
by jasonfried 13y ago
I don't think there's an official definition anywhere, so I think it's fair for companies to call it whatever they want as long as they are clear about what it all means to their customers. The word doesn't really matter
17.
by jasonfried 13y ago
Some clarification on a few of these... Writeboard, Tada, and Backpack were not shut down, they were sunsetted. That's a fundamentally different thing. What it means is that anyone who used Tada, Writeboard, or Backpack can continue to
18.
by jasonfried 13y ago
1. This is part of the point. Maybe $20/month isn't the right model. Maybe there's a different model you can consider where you'd have fewer customers, but those customers would be at a much higher price point. Who knows
19.
by jasonfried 13y ago
Anyone who's signed up at the concierge-level of service will always get that level of service. And if we ultimately go self-service, I'd still keep the concierge-level of service around, just at a premium. We might even consider
20.
by jasonfried 13y ago
As I mentioned in my post, high-touch, full-service doesn't have to be the permanent model. Our plan isn't to do it this way forever. Our plan is to do it this way for a while so we can learn everything we can. Then later on we ca
21.
by jasonfried 13y ago
This was my favorite book growing up. I can't trace it exactly, but I feel like it gave me permission to create my own version of a lot of things that we usually just have to live with.
22.
by jasonfried 14y ago
The early exposure we got was from our audience on our blog, Signal vs. Noise. They were web design shops like us (that's what we did before we morphed into a product company). These were customers that were like us - small shops that neede
23.
by jasonfried 14y ago
0%. RoR wasn't released when we released Basecamp, our first product. RoR wasn't really a thing yet.
24.
by jasonfried 14y ago
I'll pay more for something that is better documented. If I can see better pictures, maybe a video of the owner using the item itself, more details, a more complete story of ownership. Goods can be commodities, but stories, presentation, a
25.
by jasonfried 14y ago
I'd love to take credit for a brilliant strategy, but this isn't one of them. The story is very simple. We released an iPhone app for the all new version of Basecamp. Nothing more, nothing less.
26.
by jasonfried 14y ago
Both, and more. We're aiming to post a series of articles on Signal vs. Noise about the decisions we made.
27.
by jasonfried 14y ago
There's still no app required. The app is completely optional.
28.
by jasonfried 14y ago
There's no mention of Android because this is an announcement for the iPhone version. We'll be addressing Android at another time.
29.
by jasonfried 14y ago
"Not a single mention of even covering your hard costs." I didn't include that because that's fundamental. That's a given. If you don't know that you need to cover your costs to stay in business, then no advice is going to help you. But als
30.
by jasonfried 14y ago
We're not using the hex encoded UID in the email addresses anymore. They are nice and clean now. bookclub@breeze123.com

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