7 ms·

Microsoft Teams outage causes connection issues, message delays

180 points by daviddavis 3y ago

winrid 3y ago
The client still has references to AngularJS in the source (as of last month anyway)...
packetlost 3y ago
Oh good, I was worried my accounts had been locked and I had been laid off
- jacquesm 3y ago
  That could still be the case ;)
  - packetlost 3y ago
    It's not ;)
- waynesonfire 3y ago
  You mean an oppertunity to not have to use teams.
bloopernova 3y ago
What's the correct status page to check? I would have assumed this: https://status.office365.com/ https://status.office365.com/ but it shows nothing useful. https://portal.office.com/servicestatus https://portal.office.com/servicestatus At least this one shows there's an issue.
- jwnin 3y ago
  It is appalling that the M365 PG resists the transparency that Azure has - no login required to see status & publicly accessible post incident reports. The best they have is an unverified Xitter account.
- jdksmdbtbdnmsm 3y ago
  that usually depends on who wants to know
- LordGrey 3y ago
  That page indicates that "Teams (Consumer)" is having an issue, but my enterprise version is also fubar'd. Messages are coming through, but with a 30 minute delay. A person's status is not realtime. Weirdly, I am unable to hide an entire conversation, which is something I didn't think would require a round trip to the backend.
- zamadatix 3y ago
  The service health page of the 365 admin center. Normal users won't have access to those though, best place for reliable updates in that case is the X account from the article.
- pid-1 3y ago
  I've found the 'Health > Dashboard' page on the admin portal to be the most reliable place to check for incidents: https://admin.microsoft.com/AdminPortal/Home?#/healthoverview https://admin.microsoft.com/AdminPortal/Home?#/healthovervie... Some users may experience multiple issues with their Microsoft Teams TM710344, Last updated: Jan 26, 2024, 6:00 PM GMT-3 Estimated start time: Jan 26, 2024, 12:37 PM GMT-3 User impact Users may experience multiple issues with their Microsoft Teams. Title: Some users may experience multiple issues with their Microsoft Teams User impact: Users may experience multiple issues with their Microsoft Teams. More info: Affected scenarios include, but aren't limited to: - Users performing a cold boot may not able to log into teams and will see an "oops" page - Users logging in or unlocking their devices after some time may see missing messages - Users may fail to load messages in channels and chats - Users are unable to view or download their media (images, videos, audio, call recordings, code snippets) - Some messages may experience delays being sent - Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online - Users may be unable to load previous Copilot history, or new history is not written - Bots may be unable to download attachments - Sending and receiving read receipt notifications may be delayed - Anonymous users may be unable to join meetings - Teams connectors for Power Automate/Power Apps may experiencing errors Current status: Our failover operation did not provide the immediate relief intended for end users in North and South America regions. However, we’re monitoring telemetry closely as we continue to optimize traffic patterns and apply configuration changes intended to reduce customer impact as quickly as possible. We understand the impact an issue like this can have on your organization, and we appreciate your partnership and patience as we work to remediate this issue. Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined in the More info section. Start time: Friday, January 26, 2024 at 11:55 AM GMT-3 . Next update by: Friday, January 26, 2024 at 7:00 PM GMT-3
  - numbsafari 3y ago
    You won’t see “CxO customer tee-times impacted” on that list…
- BobaFloutist 3y ago
  https://downdetector.com/status/teams/ https://downdetector.com/status/teams/
Xiol32 3y ago
So nothing out of the ordinary, then.
- a_vanderbilt 3y ago
  No one noticing it is down because it usually isn't working anyways.
  - stagger87 3y ago
    It's always interesting to hear others experiences. I've used Teams for 4+ years now with zero issues until this morning. I'm only mad in that I tried troubleshooting my PC and network connection for far too long before seeing this thread.
    - blibble 3y ago
      I had a new one this week every time someone tries screensharing to me the call hangs up and I get "Uh oh, something went wrong!" yeah something went wrong, someone decided to pay for Teams
      - PH95VuimJjqBqy 3y ago
        pretty sure you're wrong, I think Teams gets bundled, no one actually pays for it ;)
        robertlagrant 3y ago
        Yeah, it's free. Somehow that's competitive, even though it forced Slack to sell up, but iPhone having a 20% global smartphone market share is anticompetitive.
        JohnFen 3y ago
        My employer certainly pays for it. It's bundled with O365, but they pay for O365 and so they also pay for Teams.
nerdjon 3y ago
What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.
- dangerboysteve 3y ago
  I think it was because it was a widespread problem or did not appear that way. Teams for our company were mostly working.
  - hrunt 3y ago
    I think it was because most people are used to Teams being an application with a poor experience, so a widespread degradation in service just looks like what people normally expect from Teams. I know in the orgs that I work with, everyone today blamed any problems on Teams being a crappy application. No one thought twice about it being something more than that.
    - digging 3y ago
      This was my experience. Teams was slow and functioning badly this morning, but it wasn't until someone else said they were also not seeing images that I realized it wasn't just typical jank. Teams is just not good to use in the first place so it doesn't occur to me to think I should check for outages whenever I have a problem.
    - nerdjon 3y ago
      I think especially with how Teams responded to this problem. It wasn't saying it couldn't connect or anything. I had a few symptoms: First teams froze my entire computer when I started it when it couldn't connect. Then it finally loaded and a message I sent would appear in the preview on the left but not actually in the chat window (the preview where it shows the name list of chats I have). Then messages would just sit with that circle sending, but I would receive messages occasionally. A simple "can't connect" would have gone a long way.
heywire 3y ago
We started seeing signs of issues Wednesday and Thursday with messages being out of order or disappearing and reappearing. Today has been much worse. Not even able to send images (though thankfully gifs still work lol). Not sure if it is related, but in the same time period, Microsoft Family Safety has been flaky. My son will request more Xbox / PC time, I’ll get the notification, but inside the app there is no request to approve. Or I’ll get another notification hours later.
- blitzd 3y ago
  The MS Family stuff has all been broken through the app for me for the past 2-3 months - I get the notifications, get the buttons to approve, and click works, everything seems normal - but nothing ever happens on the Xbox end. I just gave up on it.
nyarlathotep_ 3y ago
Explains my afternoon.
deleted 3y ago
[deleted]
ParetoOptimal 3y ago
Wishful thinking: May this outage be perpetual and signal the demise of the enshittification of messaging platforms like teams.
- ArtemZ 3y ago
  You still are going to have to use them at work, so be careful with your wishes.
HumblyTossed 3y ago
Teams is pretty janky anyway, but today sucked.
millzlane 3y ago
I honestly though this was all normal. Teams works great when it's working.
ilikeitdark 3y ago
I really, really, really dislike using Teams. Sometimes I think it's just a cruel joke that Microsoft is playing on us.
- cmehdy 3y ago
  It is the worst tool by far on any computer I've used in the past 30 years. Regularly disconnects Microsoft's own headsets and saturates CPU until the headset is unplugged and re-plugged, good job selling your products together without testing them. Can't use triple backticks in messages for blocks of code anymore, it never works. Can't always use single backtick either, unreliable at best. Pasting will give crazy formatting sometimes and blocks of code sometimes, you can't choose when. Will regularly trim CRLFs, leaving you to input everything manually. "Inserting" code (instead of pasting it like a normal person) makes the TITLE they force you to input take most of the space, it's like they thought long and hard about how to obfuscate useful information at every turn. Switching tabs and conversations take a noticeable time, even on a decent beast (12th gen i7, rtx 3070ti, 64gb ddr4). Doing anything is sluggish in that app. When on a call with somebody sharing their screen, can't hide the stupid vertical bar with names of other people taking 20% of the real estate. Can't share more than one screen discord-style so half the time colleagues will be quickly shown something, and then have to be reminded to share their own screen again. Link embeds are slow to parse, office embeds offer more options but are slow to open either in-app or in browser. Speaking of links, any "copy link" is uncertain for users: sometimes it's a crappy useless popover, sometimes it's a link you don't realize the other user will need permission for, and sometimes it has copied without really notifying you. Awesome. New teams is basically old teams but now your computer has twice the software and shortcuts. Testing your sound setup requires a painfully slow call with the crappiest Skype-inspired bot, the test feedback itself being less than 30% of the entire time wasted And the sound is just noticeably worse than literally every other service (Facebook messenger, Google calls, slack, discord..) Once teams is on a computer, some magical shortcut (you will only ever press by mistake while doing other things) will pop up a window trying to get it integrated further into your O.S. Searching for messages is extremely painful, there's no robust history in that bar at the top and you'll find yourself searching multiple times over sometimes, especially as you can't preview much so you try to find that one message from 6 months ago over and over again with new searches. Setting appointments can't tweak the exact timing the way outlook's calendar does (down to 5min increments if wanted). Can't pin more than a few teams. Good job making the tab that your app is named after the one people want to avoid the most. I could go on but I'm not working today and already have enough sadness incurred by that horrible piece of junk 5 days a week..
password4321 3y ago
For like 2 days a while back I was able to schedule sending messages in Teams, is that a feature controlled by admins or something?
technick 3y ago
I got my first taste of teams about a month ago. I had to install it on my personal laptop for a job interview. After installation, my laptop started displaying notifications encouraging me to renew my monthly subscriptions to Microsoft Office and Xbox Game Pass, things I haven't had a subscription for in over a year. It automatically set itself to start up with the computer which isn't unexpected. However I disabled the startup and it still launches when Windows restarts. Only solution was to remove it. I don't know why people waste their time using teams, it's such a trash app written by a trash company.
- manmal 3y ago
  > I don't know why people waste their time using teams Because its use is mandated by workplaces, schools, and lots of other entities & communities. I rather hate Teams, but suddenly I’m finding myself spending half my days with it.
  - easton 3y ago
    And those places use it because it’s free. You’re already paying for Exchange or Office, so Teams comes free. Nobody believes it’s the best product, but it’s 70% as good as Slack for free.
    - krisoft 3y ago
      You are absolutely right. To me this kind of bundling is absolutely infuriating. I wish we could literally outlaw it. At work we just transfered from zoom to google meet. We did this while everyone who expressed an opinion agreed that zoom is simply a superior product. And we did it because “we are already paying for it with our google docs subscription”. It is just so anti-competitive I can’t even believe we collectively let this happen.
      - buildbot 3y ago
        What's the alternative though? I don't like anti-competitive behavior at all, however thinking about what the regulation would be, I am just not sure there is any viable way. You have a few cases where the EU will go after whoever for bundling a browser, which is not really a solution. Are companies only allowed to sell products individually and never discount or bundle anything? What is a "complete" product? Is it Office? Word? Windows? - Which the EU has already said is conglomerate of products given the whole IE thing. It seems tricky.
asylteltine 3y ago
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thecosas 3y ago
Man, Microsoft is having a rough couple weeks given this too: https://arstechnica.com/security/2024/01/in-major-gaffe-hacked-microsoft-test-account-was-assigned-admin-privileges/ https://arstechnica.com/security/2024/01/in-major-gaffe-hack...
ziml77 3y ago
I wouldn't have realized this issue if a coworker wasn't looking at my screen, seeing the messages they had sent 10 minutes prior just popping up. There was no way I could have known they were late because the timestamps in Teams were the time I received the messages instead of the time the messages were sent. On his end there was also nothing indicating that there was a delivery problem. At the very least Microsoft could have given us some system-wide notification that there were problems...
- Jedd 3y ago
  How would that work? You'd get an in-app message in 40 minutes saying there's a problem 40 minutes ago? Anyway, this is what status pages are for: https://admin.microsoft.com/servicestatus https://admin.microsoft.com/servicestatus (currently showing a whole lotta information about problems with Microsoft Teams).
  - winrid 3y ago
    Use message sent date for one, and check how late messages are arriving. If late, ping a status check endpoint.
    - Jedd 3y ago
      As a sibling noted, messages on the receivers end are time-stamped with the receive time, not the send time. To your specific suggestion, how do you identify if the messages arrived late because of a server-side issue, rather than a client-side, network disconnect, or some other non-infra issue? Anyway, while I'm sure there's myriad ways that the authors of this app could have engineered it to be more resilient, self-reporting, etc - it's clear that they did not.
  - cqqxo4zV46cp 3y ago
    Status pages are nerd tools. Anyone that says otherwise is living in a bubble. Pretending momentarily that this is not true, you wouldn’t go to a status page if you thought that everything was fine. Not sure what is warranting such a kneejerk defence… The implication is that the infra required to notify of an outage is lesser/different than what’s required to…run Teams. Publish it on DNS!
m348e912 3y ago
I am sheepishly going to chime in and say I recognize many of ms teams shortcomings but I actually cringe when I have to join meetings on zoom or god forbid, webex. Joining meetings in teams and sharing screen works decently well for me and I do it enough that I am fairly satisfied with it. Could it be lighter weight? Yeah for sure. But I am definitely not running into the same issues that some people are seeing on this thread. What I have recognized is that if you don't have teams installed and have to join a teams meeting via your browser, it might work like 10% of the time.
- winrid 3y ago
  I will say that WebEx has worked every time I've used it.
  - virusduck 3y ago
    I think they’ve improved since 2021, but back then when someone sent me a webex invitation I’d feel secondhand embarrassment for them. It was BY FAR the worst of the videoconferencing platforms despite having a huge head start.
- foobarian 3y ago
  I think teams is fine for meetings, but I shudder in cold sweat at the thought of using it for chat as well (instead of Slack).
- jwnin 3y ago
  The new (non-electron) Teams 2.0 is lighter weight and subjectively feels more responsive, fwiw.
  - heyoni 3y ago
    Is that some sort of beta application or is everyone using that by default? Mine on macOS says classic Microsoft teams.
  - antifa 3y ago
    The only difference I've noticed is that I no longer get notifications that meetings have started, and also no longer have the ability to check if a meeting has started.
0xcde4c3db 3y ago
I've been using Teams for a few years, at a small company with (in my admittedly parochial opinion) an uncommonly competent and diligent IT department, and it still vexes me. I've seen intermittent stuff along similar lines as this "outage" for as long as I've been using it, but the severity is normally such that it's just the tiniest bit of friction, easily overcome by our team's trust that we're not using it as an excuse to be unresponsive. Usually it works fine. Often enough that it's annoying, presence or meeting status refuses to update until I poke the UI hard enough, with "enough" seemingly varying with the phase of the moon. I sometimes watch the little circle in the corner of my icon wondering: is it enough to unlock my Windows desktop? To hover over the Teams window at all? To hover over something that forces it to redraw? To click the window and give it input focus? To reboot my DSL modem? Do the developers of the client (or the Azure message bus backend, or whatever alchemy they're doing over in Redmond) even know the answer?
jwnin 3y ago
It's inexplicable that a critical service such as Teams goes down in multiple geographies simultaneously - unless the root cause is an attacker who knew exactly where to push.
Eddy_Viscosity2 3y ago
Teams is garbage in lots of other ways too. Recently, when I end a teams meeting from the browser (in chrome), it will keep a zombie process going that will hit 100% CPU. Luckily my laptop reminds me of this after a few minutes because the fans go to turbojet mode. Closing chrome doesn't kill it. And it's not enough to kill chrome in the task manager, because it will reappear when I start chrome again. I have to force stop it in the chrome task manager first.
- ianschmitz 3y ago
  Crazy! How can a browser tab launch another process? My understanding was each tab was its own singular process?
  - Eddy_Viscosity2 3y ago
    The tab that was running the teams meeting became the zombie process, and it persisted even if you closed the tab.
dartf 3y ago
Every time my wife uses teams on 2.4GHz wifi our home network goes down. Works fine on 5GHz. Of course there is already a thread about this from 2020: https://techcommunity.microsoft.com/t5/microsoft-teams/microsoft-teams-crashes-my-entire-internet-connection-after/m-p/1454030 https://techcommunity.microsoft.com/t5/microsoft-teams/micro...
- earthscienceman 3y ago
  Huh. Here I thought I'd totally lost my mind because every time I open teams on my phone it takes down my cellular connection. As in I can't use teams on my phone because it instant disconnects me from the Visible network. I thought I was losing my mind until I found other people with the problem.
- antifa 3y ago
  I've been using msteams against my will for years now. Everytime I experience a brand new bug I've not seen before, and would have expected to have seen it regularly if it were not a new bug, there are people complaining about from 2020.
bitfilped 3y ago
This "outage state" just sounds like the normal daily usage experience when it comes to teams.
ecf 3y ago
—-

180 points by daviddavis 3y ago

winrid 3y ago

The client still has references to AngularJS in the source (as of last month anyway)...

packetlost 3y ago

Oh good, I was worried my accounts had been locked and I had been laid off

jacquesm 3y ago
That could still be the case ;)
- packetlost 3y ago
  It's not ;)
waynesonfire 3y ago
You mean an oppertunity to not have to use teams.

bloopernova 3y ago

What's the correct status page to check? I would have assumed this: https://status.office365.com/ https://status.office365.com/ but it shows nothing useful. https://portal.office.com/servicestatus https://portal.office.com/servicestatus At least this one shows there's an issue.

jwnin 3y ago
It is appalling that the M365 PG resists the transparency that Azure has - no login required to see status & publicly accessible post incident reports. The best they have is an unverified Xitter account.
jdksmdbtbdnmsm 3y ago
that usually depends on who wants to know
LordGrey 3y ago
That page indicates that "Teams (Consumer)" is having an issue, but my enterprise version is also fubar'd. Messages are coming through, but with a 30 minute delay. A person's status is not realtime. Weirdly, I am unable to hide an entire conversation, which is something I didn't think would require a round trip to the backend.
zamadatix 3y ago
The service health page of the 365 admin center. Normal users won't have access to those though, best place for reliable updates in that case is the X account from the article.
pid-1 3y ago
I've found the 'Health > Dashboard' page on the admin portal to be the most reliable place to check for incidents: https://admin.microsoft.com/AdminPortal/Home?#/healthoverview https://admin.microsoft.com/AdminPortal/Home?#/healthovervie... Some users may experience multiple issues with their Microsoft Teams TM710344, Last updated: Jan 26, 2024, 6:00 PM GMT-3 Estimated start time: Jan 26, 2024, 12:37 PM GMT-3 User impact Users may experience multiple issues with their Microsoft Teams. Title: Some users may experience multiple issues with their Microsoft Teams User impact: Users may experience multiple issues with their Microsoft Teams. More info: Affected scenarios include, but aren't limited to: - Users performing a cold boot may not able to log into teams and will see an "oops" page - Users logging in or unlocking their devices after some time may see missing messages - Users may fail to load messages in channels and chats - Users are unable to view or download their media (images, videos, audio, call recordings, code snippets) - Some messages may experience delays being sent - Call Recordings might take longer to appear in user's OneDrive for Business and SharePoint Online - Users may be unable to load previous Copilot history, or new history is not written - Bots may be unable to download attachments - Sending and receiving read receipt notifications may be delayed - Anonymous users may be unable to join meetings - Teams connectors for Power Automate/Power Apps may experiencing errors Current status: Our failover operation did not provide the immediate relief intended for end users in North and South America regions. However, we’re monitoring telemetry closely as we continue to optimize traffic patterns and apply configuration changes intended to reduce customer impact as quickly as possible. We understand the impact an issue like this can have on your organization, and we appreciate your partnership and patience as we work to remediate this issue. Scope of impact: This issue can potentially impact any Microsoft Teams user in the scenarios outlined in the More info section. Start time: Friday, January 26, 2024 at 11:55 AM GMT-3 . Next update by: Friday, January 26, 2024 at 7:00 PM GMT-3
- numbsafari 3y ago
  You won’t see “CxO customer tee-times impacted” on that list…
BobaFloutist 3y ago
https://downdetector.com/status/teams/ https://downdetector.com/status/teams/

Xiol32 3y ago

So nothing out of the ordinary, then.

a_vanderbilt 3y ago
No one noticing it is down because it usually isn't working anyways.
- stagger87 3y ago
  It's always interesting to hear others experiences. I've used Teams for 4+ years now with zero issues until this morning. I'm only mad in that I tried troubleshooting my PC and network connection for far too long before seeing this thread.
  - blibble 3y ago
    I had a new one this week every time someone tries screensharing to me the call hangs up and I get "Uh oh, something went wrong!" yeah something went wrong, someone decided to pay for Teams
    - PH95VuimJjqBqy 3y ago
      pretty sure you're wrong, I think Teams gets bundled, no one actually pays for it ;)
      - robertlagrant 3y ago
        Yeah, it's free. Somehow that's competitive, even though it forced Slack to sell up, but iPhone having a 20% global smartphone market share is anticompetitive.
      - JohnFen 3y ago
        My employer certainly pays for it. It's bundled with O365, but they pay for O365 and so they also pay for Teams.

nerdjon 3y ago

What I find most interesting about this is how long it took to see reporting on this issue, unlike what I remember the reporting on Slack being down 5 or 6 years ago that I could fairly reliably find somewhere that said it was down. Has how we used these tools just changed? They are so janky in the first place that them being "down" is questionably different? Just seems weird.

dangerboysteve 3y ago
I think it was because it was a widespread problem or did not appear that way. Teams for our company were mostly working.
- hrunt 3y ago
  I think it was because most people are used to Teams being an application with a poor experience, so a widespread degradation in service just looks like what people normally expect from Teams. I know in the orgs that I work with, everyone today blamed any problems on Teams being a crappy application. No one thought twice about it being something more than that.
  - digging 3y ago
    This was my experience. Teams was slow and functioning badly this morning, but it wasn't until someone else said they were also not seeing images that I realized it wasn't just typical jank. Teams is just not good to use in the first place so it doesn't occur to me to think I should check for outages whenever I have a problem.
  - nerdjon 3y ago
    I think especially with how Teams responded to this problem. It wasn't saying it couldn't connect or anything. I had a few symptoms: First teams froze my entire computer when I started it when it couldn't connect. Then it finally loaded and a message I sent would appear in the preview on the left but not actually in the chat window (the preview where it shows the name list of chats I have). Then messages would just sit with that circle sending, but I would receive messages occasionally. A simple "can't connect" would have gone a long way.

heywire 3y ago

We started seeing signs of issues Wednesday and Thursday with messages being out of order or disappearing and reappearing. Today has been much worse. Not even able to send images (though thankfully gifs still work lol). Not sure if it is related, but in the same time period, Microsoft Family Safety has been flaky. My son will request more Xbox / PC time, I’ll get the notification, but inside the app there is no request to approve. Or I’ll get another notification hours later.

blitzd 3y ago
The MS Family stuff has all been broken through the app for me for the past 2-3 months - I get the notifications, get the buttons to approve, and click works, everything seems normal - but nothing ever happens on the Xbox end. I just gave up on it.

nyarlathotep_ 3y ago

Explains my afternoon.

deleted 3y ago

[deleted]

ParetoOptimal 3y ago

Wishful thinking: May this outage be perpetual and signal the demise of the enshittification of messaging platforms like teams.

ArtemZ 3y ago
You still are going to have to use them at work, so be careful with your wishes.

HumblyTossed 3y ago

Teams is pretty janky anyway, but today sucked.

millzlane 3y ago

I honestly though this was all normal. Teams works great when it's working.

ilikeitdark 3y ago

I really, really, really dislike using Teams. Sometimes I think it's just a cruel joke that Microsoft is playing on us.

cmehdy 3y ago
It is the worst tool by far on any computer I've used in the past 30 years. Regularly disconnects Microsoft's own headsets and saturates CPU until the headset is unplugged and re-plugged, good job selling your products together without testing them. Can't use triple backticks in messages for blocks of code anymore, it never works. Can't always use single backtick either, unreliable at best. Pasting will give crazy formatting sometimes and blocks of code sometimes, you can't choose when. Will regularly trim CRLFs, leaving you to input everything manually. "Inserting" code (instead of pasting it like a normal person) makes the TITLE they force you to input take most of the space, it's like they thought long and hard about how to obfuscate useful information at every turn. Switching tabs and conversations take a noticeable time, even on a decent beast (12th gen i7, rtx 3070ti, 64gb ddr4). Doing anything is sluggish in that app. When on a call with somebody sharing their screen, can't hide the stupid vertical bar with names of other people taking 20% of the real estate. Can't share more than one screen discord-style so half the time colleagues will be quickly shown something, and then have to be reminded to share their own screen again. Link embeds are slow to parse, office embeds offer more options but are slow to open either in-app or in browser. Speaking of links, any "copy link" is uncertain for users: sometimes it's a crappy useless popover, sometimes it's a link you don't realize the other user will need permission for, and sometimes it has copied without really notifying you. Awesome. New teams is basically old teams but now your computer has twice the software and shortcuts. Testing your sound setup requires a painfully slow call with the crappiest Skype-inspired bot, the test feedback itself being less than 30% of the entire time wasted And the sound is just noticeably worse than literally every other service (Facebook messenger, Google calls, slack, discord..) Once teams is on a computer, some magical shortcut (you will only ever press by mistake while doing other things) will pop up a window trying to get it integrated further into your O.S. Searching for messages is extremely painful, there's no robust history in that bar at the top and you'll find yourself searching multiple times over sometimes, especially as you can't preview much so you try to find that one message from 6 months ago over and over again with new searches. Setting appointments can't tweak the exact timing the way outlook's calendar does (down to 5min increments if wanted). Can't pin more than a few teams. Good job making the tab that your app is named after the one people want to avoid the most. I could go on but I'm not working today and already have enough sadness incurred by that horrible piece of junk 5 days a week..

password4321 3y ago

For like 2 days a while back I was able to schedule sending messages in Teams, is that a feature controlled by admins or something?

technick 3y ago

I got my first taste of teams about a month ago. I had to install it on my personal laptop for a job interview. After installation, my laptop started displaying notifications encouraging me to renew my monthly subscriptions to Microsoft Office and Xbox Game Pass, things I haven't had a subscription for in over a year. It automatically set itself to start up with the computer which isn't unexpected. However I disabled the startup and it still launches when Windows restarts. Only solution was to remove it. I don't know why people waste their time using teams, it's such a trash app written by a trash company.

manmal 3y ago
> I don't know why people waste their time using teams Because its use is mandated by workplaces, schools, and lots of other entities & communities. I rather hate Teams, but suddenly I’m finding myself spending half my days with it.
- easton 3y ago
  And those places use it because it’s free. You’re already paying for Exchange or Office, so Teams comes free. Nobody believes it’s the best product, but it’s 70% as good as Slack for free.
  - krisoft 3y ago
    You are absolutely right. To me this kind of bundling is absolutely infuriating. I wish we could literally outlaw it. At work we just transfered from zoom to google meet. We did this while everyone who expressed an opinion agreed that zoom is simply a superior product. And we did it because “we are already paying for it with our google docs subscription”. It is just so anti-competitive I can’t even believe we collectively let this happen.
    - buildbot 3y ago
      What's the alternative though? I don't like anti-competitive behavior at all, however thinking about what the regulation would be, I am just not sure there is any viable way. You have a few cases where the EU will go after whoever for bundling a browser, which is not really a solution. Are companies only allowed to sell products individually and never discount or bundle anything? What is a "complete" product? Is it Office? Word? Windows? - Which the EU has already said is conglomerate of products given the whole IE thing. It seems tricky.

asylteltine 3y ago

[dead]

thecosas 3y ago

Man, Microsoft is having a rough couple weeks given this too: https://arstechnica.com/security/2024/01/in-major-gaffe-hacked-microsoft-test-account-was-assigned-admin-privileges/ https://arstechnica.com/security/2024/01/in-major-gaffe-hack...

ziml77 3y ago

I wouldn't have realized this issue if a coworker wasn't looking at my screen, seeing the messages they had sent 10 minutes prior just popping up. There was no way I could have known they were late because the timestamps in Teams were the time I received the messages instead of the time the messages were sent. On his end there was also nothing indicating that there was a delivery problem. At the very least Microsoft could have given us some system-wide notification that there were problems...

Jedd 3y ago
How would that work? You'd get an in-app message in 40 minutes saying there's a problem 40 minutes ago? Anyway, this is what status pages are for: https://admin.microsoft.com/servicestatus https://admin.microsoft.com/servicestatus (currently showing a whole lotta information about problems with Microsoft Teams).
- winrid 3y ago
  Use message sent date for one, and check how late messages are arriving. If late, ping a status check endpoint.
  - Jedd 3y ago
    As a sibling noted, messages on the receivers end are time-stamped with the receive time, not the send time. To your specific suggestion, how do you identify if the messages arrived late because of a server-side issue, rather than a client-side, network disconnect, or some other non-infra issue? Anyway, while I'm sure there's myriad ways that the authors of this app could have engineered it to be more resilient, self-reporting, etc - it's clear that they did not.
- cqqxo4zV46cp 3y ago
  Status pages are nerd tools. Anyone that says otherwise is living in a bubble. Pretending momentarily that this is not true, you wouldn’t go to a status page if you thought that everything was fine. Not sure what is warranting such a kneejerk defence… The implication is that the infra required to notify of an outage is lesser/different than what’s required to…run Teams. Publish it on DNS!

m348e912 3y ago

I am sheepishly going to chime in and say I recognize many of ms teams shortcomings but I actually cringe when I have to join meetings on zoom or god forbid, webex. Joining meetings in teams and sharing screen works decently well for me and I do it enough that I am fairly satisfied with it. Could it be lighter weight? Yeah for sure. But I am definitely not running into the same issues that some people are seeing on this thread. What I have recognized is that if you don't have teams installed and have to join a teams meeting via your browser, it might work like 10% of the time.

winrid 3y ago
I will say that WebEx has worked every time I've used it.
- virusduck 3y ago
  I think they’ve improved since 2021, but back then when someone sent me a webex invitation I’d feel secondhand embarrassment for them. It was BY FAR the worst of the videoconferencing platforms despite having a huge head start.
foobarian 3y ago
I think teams is fine for meetings, but I shudder in cold sweat at the thought of using it for chat as well (instead of Slack).
jwnin 3y ago
The new (non-electron) Teams 2.0 is lighter weight and subjectively feels more responsive, fwiw.
- heyoni 3y ago
  Is that some sort of beta application or is everyone using that by default? Mine on macOS says classic Microsoft teams.
- antifa 3y ago
  The only difference I've noticed is that I no longer get notifications that meetings have started, and also no longer have the ability to check if a meeting has started.

0xcde4c3db 3y ago

I've been using Teams for a few years, at a small company with (in my admittedly parochial opinion) an uncommonly competent and diligent IT department, and it still vexes me. I've seen intermittent stuff along similar lines as this "outage" for as long as I've been using it, but the severity is normally such that it's just the tiniest bit of friction, easily overcome by our team's trust that we're not using it as an excuse to be unresponsive. Usually it works fine. Often enough that it's annoying, presence or meeting status refuses to update until I poke the UI hard enough, with "enough" seemingly varying with the phase of the moon. I sometimes watch the little circle in the corner of my icon wondering: is it enough to unlock my Windows desktop? To hover over the Teams window at all? To hover over something that forces it to redraw? To click the window and give it input focus? To reboot my DSL modem? Do the developers of the client (or the Azure message bus backend, or whatever alchemy they're doing over in Redmond) even know the answer?

jwnin 3y ago

It's inexplicable that a critical service such as Teams goes down in multiple geographies simultaneously - unless the root cause is an attacker who knew exactly where to push.

Eddy_Viscosity2 3y ago

Teams is garbage in lots of other ways too. Recently, when I end a teams meeting from the browser (in chrome), it will keep a zombie process going that will hit 100% CPU. Luckily my laptop reminds me of this after a few minutes because the fans go to turbojet mode. Closing chrome doesn't kill it. And it's not enough to kill chrome in the task manager, because it will reappear when I start chrome again. I have to force stop it in the chrome task manager first.

ianschmitz 3y ago
Crazy! How can a browser tab launch another process? My understanding was each tab was its own singular process?
- Eddy_Viscosity2 3y ago
  The tab that was running the teams meeting became the zombie process, and it persisted even if you closed the tab.

dartf 3y ago

Every time my wife uses teams on 2.4GHz wifi our home network goes down. Works fine on 5GHz. Of course there is already a thread about this from 2020: https://techcommunity.microsoft.com/t5/microsoft-teams/microsoft-teams-crashes-my-entire-internet-connection-after/m-p/1454030 https://techcommunity.microsoft.com/t5/microsoft-teams/micro...

earthscienceman 3y ago
Huh. Here I thought I'd totally lost my mind because every time I open teams on my phone it takes down my cellular connection. As in I can't use teams on my phone because it instant disconnects me from the Visible network. I thought I was losing my mind until I found other people with the problem.
antifa 3y ago
I've been using msteams against my will for years now. Everytime I experience a brand new bug I've not seen before, and would have expected to have seen it regularly if it were not a new bug, there are people complaining about from 2020.

bitfilped 3y ago

This "outage state" just sounds like the normal daily usage experience when it comes to teams.

ecf 3y ago

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