_qulr

20 ms·

1.
by _qulr 6y ago
[deleted]
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by _qulr 6y ago
> As written, the tweet contained no truth whatsoever. "I forgot to update my Apple Card autopay info" True. "Re-enabling them takes 3-5+ business days." True. It's also true that Apple was holding his accounts h
3.
by _qulr 6y ago
> Personal insults are inappropriate in this forum. It's not a personal insult. Talking out of both sides of your mouth means saying contradictory things, and I made lists of the contradictory things you said in one comment. > I
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by _qulr 6y ago
zepto on the one hand: > incomplete information > until we have more answers > You really don’t know what happened. > we need to hear from him in order to understand what is happening > the clarification is clearly for Dustin
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by _qulr 6y ago
> Presumably hundreds of dollars. Well above what most companies would think of as theft. This spin is so strange. Dustin is a longtime customer of Apple. Apple has a lot of information on him, and has done a lot of business with him. Th
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by _qulr 6y ago
This is a duplicate of https://news.ycombinator.com/item?id=26334670 The macrumors link is just a reprint of the story that originally appeared on 9to5mac
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by _qulr 6y ago
> It’s like saying “have you stopped beating your wife yet?” No, it's not. I described the timeline. I described how Dustin is a loyal Apple customer. Disabling his accounts over a delayed trade-in seems unnecessary and overly harsh
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by _qulr 6y ago
> It's possible Dustin had silence unknown callers turned on. "Calls from unknown numbers will be silenced, sent to voicemail, and displayed on the Recents list." So the calls don't just disappear forever, you still s
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by _qulr 6y ago
> they are questions for Dustin How are 3, 4, and 5 questions for Dustin? Dustin is supposed to answer "why is Apple such a hardass with loyal Apple customers" for example? > I’d like him to confirm that he didn’t receive an
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by _qulr 6y ago
Questions still unanswered: 1. Did Apple talk to Dustin, or just to the media? 2. The 9to5Mac article says, "if the item is not received, Apple communicates with the customer over email and phone." Yet Dustin reported no phone cal
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by _qulr 6y ago
> you still seem to overlook the fact that every other credit card on the market can also fail to post a transaction even if it authorizes, given sufficient time between the two events. I don't even know what you're talking abo
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by _qulr 6y ago
That's not exactly what happened. "they give you a credit at purchase time" https://twitter.com/dcurtis/status/1366579549610381320 What happened is that when Apple did not receive the trade-in, they
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by _qulr 6y ago
> The article simply says their balance was not being paid. It’s possible that the trade in charge put them over their credit limit and that’s why it was declined. They never confirm otherwise. It's all spelled out very clearly: &qu
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by _qulr 6y ago
> If Dustin used a Chase card for the trade in/payment for the Mac, this situation would have resulted in the exact same way. How so? Apple charges the Chase card, Chase pays Apple, end of story as far as Apple is concerned, Apple g
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by _qulr 6y ago
> Making this situation sound like this would have never happened if Dustin used a Chase card would be not true. It is true! If Dustin missed a Chase payment, it has no effect on any of these other things. The iCloud account was paid up
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by _qulr 6y ago
> Today I can put an App Store charge on my Chase card and do a chargeback making up some stupid reason that I never got my app in which the chargeback would be successful. It's not entirely out of the question that Apple would lock
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by _qulr 6y ago
>In your BofA card, the credit card could decline the charge if it put the holder over their credit limit. Yes, but when charges are declined, merchants don't ship the products. This is a weird case, because it was a retroactive cha
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by _qulr 6y ago
> There are many reasons a payment method may fail. We know the reason. This was explained in the article.
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by _qulr 6y ago
> there was an update after the sentence you pointed out saying “ Update: My accounts have been reactivated.” I wasn't aware of that, but are you aware that very little time has passed? The post was written based on the the incompl
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by _qulr 6y ago
> closed the card account This isn't what happened, so why make a false analogy?
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by _qulr 6y ago
> Apple can shutdown your account for owing money Owing money to whom is the question. Apple can't shut down your account for owing money to Bank of America. Or for owing money to Goldman Sachs for a credit card not associated wit
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by _qulr 6y ago
> I’m glad that this vexing issue got sorted out It didn't! The post ended with "And now I am once again waiting." The account issues haven't been resolved yet.
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by _qulr 6y ago
> If you owe money on the App Store because maybe your non-Apple card expired and you never updated it, Apple will shut down your account still. That's not what happened though. His credit card didn't expire. His credit card wa
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by _qulr 6y ago
> It seems like anyone who makes a trade-in purchase with Apple Store using a credit card that may not be a valid payment method could be at risk. No, because the main issue isn't the disputed payment, the main issue is that Apple s
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by _qulr 6y ago
> It was handled by an outside company and they screwed up like 4 times. This is an interesting observation. So there may have been at least 3 companies involved in this situation: Apple, Goldman Sachs, and the company that handles trade
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by _qulr 6y ago
That's not what happened at all. "But the trade-in kit never arrived." Apple was supposed to send him a trade-in kit for the old MacBook Pro. Apple failed to do so. Then Apple added an unexpected charge to the card for the
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by _qulr 6y ago
> If the categories were “serious, moderate, mild, and not a problem”, which I’d argue are semantically equivalent to the survey categories I don't think changing the wording would help. The basic problem is that these terms are all
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by _qulr 6y ago
The stories are misleading about the report. Here's a link to the actual report: https://www.rwjf.org/content/dam/farm/reports/surveys_and_po... Some questions from the survey: Q10. Do you think inc
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by _qulr 6y ago
In effect, a sales tax "discourages labor" in the same way: if you have to charge customers more for your products because of sales tax, that discourage sales, and thus you have less revenue available to pay workers. The effect is
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by _qulr 6y ago
For some reason the en-gb page is missing 11.2.2, but it's on the en-us page: https://support.apple.com/en-us/HT211896#macos1122

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