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If anyone from Stripe is watching the thread: any chance of this supporting subscriptions?

by blakerson 12y ago

pc 12y ago
Good question; lemme check...
- aresant 12y ago
  "If [founder and CEO of multi-billion dollar startup] from Stripe is watching the thread . . ."
  - jhuckestein 12y ago
    Stripe is so popular with developers because they are laser-focused on providing an excellent experience for the developers. This includes personally responding to every single HN post about Stripe I've ever seen.
    - scrollaway 12y ago
      It truly is mind-boggling there aren't more companies doing that. Having even one employee dedicated to answering questions for an hour when a thread pops up in a remotely popular place is so beneficial: - It is directly helpful to users and casts a good light on your company - It makes the company look more human and composed of actual people, rather than automatons (think Google) - It provides a way to clear up potential PR disasters, misunderstandings etc when the eventual user comes up with whatever conspiracy theory is en vogue that day (there's always one)
      - minimaxir 12y ago
        The reason more companies don't do that is liability. Saying the wrong thing is 10x worse than saying nothing at all.
        blumkvist 12y ago
        There are spokepersons and PR people...
        Turing_Machine 12y ago
        You would definitely have to make sure that the person a) has a clue and b) is, in fact authorized to make binding commitments. Sending out a "politician" type who specializes in speaking at length while saying nothing is worse than not doing anything, IMO. (edited to add that I think Stripe handles this extremely well... they could be a model for others)
    - Smirnoff 12y ago
      "personally responding to every single HN post about Stripe I've ever seen." They haven't responded to any of my questions posted here. My email question was left unanswered as well. I guess if you are building a service catered to customers from a very small asian country and currency which they say they support/accept, you are SOL. I love Stripe's design and ease of API implementation but when they don't answer a simple question about a foreign exchange fee, I have no choice but to go with a local company who replies and even calls you to help you with setup and answering questions.
- pc 12y ago
  Looks like the answer is "not currently". Sorry :(.
  - simonebrunozzi 12y ago
    Pity. :(

If anyone from Stripe is watching the thread: any chance of this supporting subscriptions?

pc 12y ago

Good question; lemme check...

aresant 12y ago
"If [founder and CEO of multi-billion dollar startup] from Stripe is watching the thread . . ."
- jhuckestein 12y ago
  Stripe is so popular with developers because they are laser-focused on providing an excellent experience for the developers. This includes personally responding to every single HN post about Stripe I've ever seen.
  - scrollaway 12y ago
    It truly is mind-boggling there aren't more companies doing that. Having even one employee dedicated to answering questions for an hour when a thread pops up in a remotely popular place is so beneficial: - It is directly helpful to users and casts a good light on your company - It makes the company look more human and composed of actual people, rather than automatons (think Google) - It provides a way to clear up potential PR disasters, misunderstandings etc when the eventual user comes up with whatever conspiracy theory is en vogue that day (there's always one)
    - minimaxir 12y ago
      The reason more companies don't do that is liability. Saying the wrong thing is 10x worse than saying nothing at all.
      - blumkvist 12y ago
        There are spokepersons and PR people...
      - Turing_Machine 12y ago
        You would definitely have to make sure that the person a) has a clue and b) is, in fact authorized to make binding commitments. Sending out a "politician" type who specializes in speaking at length while saying nothing is worse than not doing anything, IMO. (edited to add that I think Stripe handles this extremely well... they could be a model for others)
  - Smirnoff 12y ago
    "personally responding to every single HN post about Stripe I've ever seen." They haven't responded to any of my questions posted here. My email question was left unanswered as well. I guess if you are building a service catered to customers from a very small asian country and currency which they say they support/accept, you are SOL. I love Stripe's design and ease of API implementation but when they don't answer a simple question about a foreign exchange fee, I have no choice but to go with a local company who replies and even calls you to help you with setup and answering questions.
pc 12y ago
Looks like the answer is "not currently". Sorry :(.
- simonebrunozzi 12y ago
  Pity. :(