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Is a little downtime such a bad thing? Trying to avoid some bumps and bruises in your business has diminishing returns.
by MikeNotThePope 10mo ago
Is a little downtime such a bad thing? Trying to avoid some bumps and bruises in your business has diminishing returns.
- aaron_m04 10mo agoDepends on the business.
- krige 10mo agoWhat's "a little downtime" to you might be work ruined and day wasted for someone else.
- fragmede 10mo agoIt's 2025. That downtime could be be difference between my cat pics not loading fast enough, or someone's teleoperated robot surgeon glitching out.
- bloppe 10mo agoI remember a Google cloud outage years ago that happened to coincide with one of our customers' massively expensive TV ads. All the people who normally would've gone straight to their website instead got 502. Probably a 1M+ loss for them all things considered. We got an extremely angry email about it.
- cactusplant7374 10mo agoI have a lot of bad days every year. More than I can count. It's just part of living.
- Xelbair 10mo agoEven more so when most of the internet is also down. What are customers going to do? Go to competitor that's also down? It is extremely annoying, will ruin your day, but as movie quote goes - if everyone is special, no one is.
- immibis 10mo agoThey could go to your competitor that's up. If you choose to be up, your competitor's customers could go to you.
- dewey 10mo agoIf it’s that easy to get the exact same service / product as another vendor the maybe your competitive advantage isn’t so high. If Amazon would be down I’d just wait a few hours as I don’t want to sign up on another site.
- MikeNotThePope 10mo agoI agree. These days it seems like everything is a micro-optimization to squeeze out a little extra revenue. Eventually most companies lose sight of the need to offer a compelling product that people would be willing to wait for.
- immibis 10mo agoWhy can't we just take pride in doing a good job?
- throwaway0352 10mo agoI think you’re viewing the issue from an office worker’s perspective. For us, downtime might just mean heading to the coffee machine and taking a break. But if a restaurant loses access to its POS system (which has happened), or you’re unable to purchase a train ticket, the consequences are very real. Outages like these have tangible impacts on everyday life. That’s why there’s definitely room for competitors who can offer reliable backup strategies to keep services running.
- mallets 10mo agoThose are examples where they shouldn't be using public cloud in the first place. Should build those services to be local-first. Using a different, smaller cloud provider doesn't improve reliability (likely makes it worse) if the architecture itself wrong.