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Problems on the Galaxy Store
- SSNLF 3y agoApps must not have unreasonably high prices. The price $10 is too high. Yet a Nigerian scammer continues offering an app for $300, even after an employee reports it.
- Crosseye_Jack 3y agoTBF. losing $300 to a Nigerian scammer is pretty cheap (when compared to other scams out there) :-P EDIT: however, you should be allowed to set the pricing of your app however you like.
- thih9 3y ago> you should be allowed to set the pricing of your app however you like. What about being allowed to curate apps in your app store however you like?
- Crosseye_Jack 3y agoSure, but it doesn't seem like they are rejecting the app because of its functionality or quality, but the price point. Software that serves a niche isn't going to get the mass downloads required to fund the development a low price point per sale requires. There is a use case for apps costing more than $10. The Samsung store allows for in-app subscriptions, at 2 bucks a month the app is going to cost the user more than $10 over the span of a year, heck even over the course of 6 months. But yeah, if Samsung doesn't like it, I say screw 'em and just put it on the Play Store instead.
- ppetty 3y agoPrices just have to be consistent so as long as most scams stay in that price range? But would love to see that rejection: “This scam is underachieving and will be blocked until the price exceeds $300.”
- CaptainZapp 3y agoWell, there's the I Am Rich app[0], which essentially did nothing and cost US$999.99. The crux was, however, that the developer was totally upfront about what you got for the price and apparently there still were douchebags around forking over the cash to buy "status". Apple yanked the app due to the publicity. Which I thought was wrong. It didn't violate any App store rules and it was honest and up front in the description of the app. [0] https://en.wikipedia.org/wiki/I_Am_Rich https://en.wikipedia.org/wiki/I_Am_Rich
- vcg3rd 3y agoI usually go with stupid before malevolent, but is this a possible way to launder money? Just have a really hard time believing people are that stupid.
- doublerabbit 3y agoI just buy domain names on the whim, personally I see them as monopoly cards. Own a .org, .net and .com of the same URL and your a winner. Yearly renewal is around €2k and I only use eight :/
- margorczynski 3y agoHow would you launder money with this approach? The amount of downloads/purchases is verifiable as the whole flow of money from buyer to seller. If I sell it 10 times (10 downloads and 10 wire transactions that cover them) how do I put the unaccounted money into the system?
- 3y ago
- stuartjohnson12 3y agoThe monopoly on app stores by device manufacturers is absurd, and doubly so when the governance is incompetent (which is always).
- madeofpalk 3y agoWhat monopoly? The Samsung Store is the alternative to the official Google Play store. Any Samsung android phone that has the Samsung Store also has the Play Store, no?
- imp0cat 3y agoYes, Samsung phones get two app stores by default - Google Play and Samsung.
- turminal 3y agoYeah and they're both hostile to the user.
- andsoitis 3y ago> Yeah and they're both hostile to the user. If you had to pick the top thing that is hostile to the user, what do you think it is?
- marcosdumay 3y agoAnd on this case it's a duopoly. What doesn't make any difference at all, so people tend to not qualify their N-opoly words.
- Moldoteck 3y agobut ppl can install alternative stores, no? ther's the huawei one too and the open source store, I forgot the name
- marcosdumay 3y ago
- rozab 3y agoAt least the developers are able to easily get in touch with this Ron guy - seems he is being genuinely helpful. That alone makes it a better experience than other stores.
- ldoughty 3y agoRon appears to be the PR/support person, not a developer. But yes, compared to companies like Google, Facebook, Apple... it's nice to actually get human responses
- deleted 3y ago[deleted]
- rchaud 3y agoIf it's an employee with the permissions to file a ticket, it doesn't matter if they're a developer or not.
- kalleboo 3y agoIf you’re a developer, App Review is pretty responsive, you can dispute/escalate, and even schedule a call For all their faults, don’t put Apple in the same bucket as Google or Facebook
- ldoughty 3y agoI get that it's frustrating waiting for an app to be approved... But there's nothing really technical, novel, or useful to others in this post except that, perhaps you should price at $9.99 instead of $10 in the Samsung store for reasons that are not terribly apparent. I think this is just the developer is trying to resolve his frustration by "yelling for the manager" to make a PR incident.
- sebstefan 3y agoI find it a useful piece of information for people who'd want to venture into making paid apps that the galaxy store can be like that But honestly just flag and move on > Please don't complain that a submission is inappropriate. If a story is spam or off-topic, flag it. Don't feed egregious comments by replying; flag them instead. If you flag, please don't also comment that you did.
- jdietrich 3y agoI can't comment on the competence (or otherwise) of the Galaxy Store review process, but charging up-front for a mobile app is nearly always a mistake. You'll nearly always do better with a "free" app and one or more in-app purchases to unlock the full functionality, even if the "free" version is a very limited demo. I know that some people are instinctively repulsed by such a model, but there are good reasons why users prefer it. There is real value in being able to install an app, see that it actually runs on your device, explore the interface and perhaps try some of the features before actually paying anything. Most app stores do have refund policies that amount to a free trial, but there's a big psychological difference between trying an app for free and paying for an app that you can get a full refund on (subject to terms and conditions).
- Wowfunhappy 3y agoI wish paid apps had a 24-hour return window or something like that. It feels like it would be a win-win for everyone, as users would feel more comfortable taking a chance on paid apps. I vaguely remember the Google Play Store (before it had that name) having something like this, never understood why they got rid of it. They must have concluded it made the store less profitable, but I wonder what data they were looking at, or if they interpreted it correctly.
- msh 3y agoSome people abused it to play games for free and then use the return window
- fermuch 3y agoIn Brazil we have a right to return online orders in the 7 days of the purchase. I assume this is covered (I'm not sure). Steam does return the game if you have less than 3 hours in it.
- ishanjain28 3y agoPlay store still has this and the return window is 15 minutes. A refund button will appear on the application page in play store if you uninstall the app within the 15 minute period after purchasing. Apple on the other hand unfortunately has nothing like that. If you want refund, You have to go through the hassle of creating a ticket and they may refuse to refund for whatever reason.
- talkingtab 3y agoApp stores are an example of corporate stupidity. If you really want a successful phone product, good apps will do it for you. But since the benefit is indirect, corporations are unable to make the correct decision - they go for the easy money. It used to be that customers had enough leverage to provide incentives to corporations to make better decisions. But in their wisdom, corporations have decided that they are better off without customer feedback. We have gotten to this point by allowing corporations to dominate our political process, changing us from an above average democracy into a corpocracy. It is not good for us, and in the long run not good for them.
- phyphy 3y agoGalaxy Store is a garbage adware. Always runs in background. And if you accidentally open it it will start downloading "recommended apps" without your permission.
- neodymiumphish 3y agoI've never experienced this recommended app installation that you're talking about. Otherwise, I completely agree. Samsung should just use Google Play or the System update process to manage system app updates, etc. I can see their concern with relying completely on gPlay, as there may be instances where the permissions needed for a system app go beyond the allowances of gPlay, but there are other ways to avoid those issues, and the Galaxy Store is trash.
- _thisdot 3y agoMaybe you have an expensive Samsung phone. On the cheaper ones they’re trash
- lopkeny12ko 3y agoWhat is the issue here? App store-level enforcement that apps be reasonably priced? How is that bad? This sounds like a net win for consumers. It's already frustrating enough dealing with developers charging through the roof for garbage products.
- nulld3v 3y agoIt's normal for an indie game or small utility programs to cost $20 on PC. I think it's reasonable to allow for the same on mobile.
- 0xbadcafebee 3y ago[flagged]