6 ms·

Counterfeits is what pushed me over the edge. I just could not trust that the product I'll get is what I paid for. Ended up cancelling my account and never loo

• djbebs 5y ago
  Ive actually been doing the opposite and moving away from local/small suppliers into the amazon eco system. I had a terrible experience with small businesses and i will not be going back. I never had any trouble canceling or refunding any order on Amazon. I literally sent back for a replacement a drone 3 times, and not once did they ever cause me any grief. But the first time i try to cancel an order that hadnt even been paid or shipped yet i get pushback? No. Bad customer service has to have consequences.
  • leetcrew 5y ago
    I agree. I understand that a small business can't compete with amazon on price and service at the same time, and I don't expect this. but it seems that most of them choose to match the price and make up the difference with terrible service/shipping. I would be happy to pay a bit more to support a small business, but I'm not gonna pay the same amount of money for an online retail experience that's worse in every other way.
    • 0goel0 5y ago
      Exactly. I have never had issues with small businesses (not large chains). I bought a DAC from an audio store that was the wrong one and the other replaced it for free for me and gave me a free mini-lesson on it.