7 ms·

Although it's been said that they will continue supporting licenses through their website, they have made this feature _extremely_ difficult to find ever since

by 0culus 8y ago

Although it's been said that they will continue supporting licenses through their website, they have made this feature _extremely_ difficult to find ever since introducing subscriptions. I've been a loyal user of 1Password for a long time, and I think it's great software. I use it on both my Macs, as well as on my iOS devices. However, hiding the non-subscription feature is silly. I do not wish to add yet another subscription (especially something so crucial as my what manages my passwords; I need [edit] it to work, no questions asked), and I would be more than happy to purchase a new license for 1Password 7.

shinratdr 8y ago
I agree they are burying the hell out of it, but as it stands licenses for 1Password 7 (which is still in beta on Mac & Windows) can only be purchased from within the client, as they want to test the order flow which was rebuilt in this version. The Windows version of 1Password 7 still can’t be licensed, they haven’t built that part yet. The Mac version however can be purchased, and if you plan on sticking with it I would do so now, as the price will be much higher in the near future. Right now it’s being offered at 50% off.
- 0culus 8y ago
  Where is it on their website? I haven't been able to find it at all.
  - mminer 8y ago
    They mention the discount in this blog post: https://blog.agilebits.com/2018/03/28/the-1password-7-beta-for-mac-is-lit-and-you-can-be-too/ https://blog.agilebits.com/2018/03/28/the-1password-7-beta-f... "Licenses will be available for $64.99 when we launch later this year, but are available now for only $39.99."
  - jffry 8y ago
    I just went through this - there's a tiny "downloads" link at the bottom of their page that takes you to https://1password.com/downloads/ https://1password.com/downloads/ I just went through this. Install v7, open it, unlock your vault, and it'll prompt you to try a subscription, with a tiny option below to just buy a license.
    - 0culus 8y ago
      Thanks for linking it. I looked all over and didn't see it.
      - tw04 8y ago
        I have no idea why they insist on making this impossible to find. Here are the license links: https://1password.onfastspring.com/in-app/1password-7-for-windows https://1password.onfastspring.com/in-app/1password-7-for-wi... https://1password.onfastspring.com/in-app/1password-7-for-mac https://1password.onfastspring.com/in-app/1password-7-for-ma...
- manicdee 8y ago
  Does this version support WiFi Sync with 1Password on iOS?
  - MrBMT 8y ago
    1Password 7 for Mac continues to support WiFi Sync with 1Password for iOS. Unfortunately however, 1Password 7 for Windows does not offer the WiFi Sync. There's more on that here: https://discussions.agilebits.com/discussion/87524/on-wlan-sync-in-1password-7 https://discussions.agilebits.com/discussion/87524/on-wlan-s...
curun1r 8y ago
I feel the same way and I'm starting to look towards alternatives. Despite having bought (or had bought for me, at various jobs) somewhere between 10 and 15 individual licenses, 1Password won't ever get another dime from me after the way they've treated non-subscription customers. In addition to making it confusing to use my license, the command-line doesn't work at all without a subscription and now other software that integrates with 1Password is being made subscription only. Like you, I would have happily done a paid upgrade to 1Password 7, but a subscription to access my passwords is a non-starter. And after having been made to feel like a second-class citizen for so long, they've burned any good will I had for them and I'm done buying anything from them.
- Mister_Snuggles 8y ago
  > I feel the same way and I'm starting to look towards alternatives. Enpass[0] is worth a look. Free on desktop, one-time fee on Mobile, sync via the cloud provider of your choice. Also available for Linux, which is what drew me to it. [0] https://www.enpass.io/ https://www.enpass.io/
- slig 8y ago
  I've been very happy with bitwarden. It's free to use (and open source if you want to self host). They have a 10 USD/year subscription if you care to some premium features and/or supporting the company. As a free user I've contacted their support twice and they replied within minutes.
  - evv 8y ago
    I thought Bitwarden was super cool until I realized that the self-hosted version still phones home to their servers. Not to say that you couldn't fix that, I mean, the source is all available. But shamefully, as it stands, "self hosted" for Bitwarden really means "host on your server, with our server's permission" Reference (see "Installation Id/Key"): https://help.bitwarden.com/article/install-on-premise/ https://help.bitwarden.com/article/install-on-premise/
- AGKyle 8y ago
  Hi there, Could you give me some details on what we've done to make you feel like a second-class citizen? I'm sorry if we've made you feel that way, it certainly isn't our intent but clearly we've done something that hasn't sat well with you. Licenses aren't going away and we are definitely offering them for version 7. There are a variety of new features that both license and subscription users will see in version 7 as well. The command line tool was made possible because our server component was written in Go and so we had a great deal of the work done as the command line tool is also written in Go. So there's a great deal of shared code there. The original intent of the CLI was to allow administrators to automate the creation and deletion of users and vaults. They do this type of stuff all the time and having a tool accessible to them for this purpose was a goal of ours. It has the ability alter items and all that but I think for the most part it's used as an admin tool more than anything. Very little of this applies to the way the standalone vaults work. Either way, I'd love to understand more about what we did to wrong you so I can pass that information along to the teams that need to see it. Thanks, Kyle AgileBits
roustem 8y ago
Most of the HN users reading this thread do understand the difference between licenses and subscriptions. It may seem strange but this is not the case for the vast majority of the users. We have customers emailing us about having a 1Password account/subscription since before 2015 (when we only had licenses). We originally started with offering both licenses and subscription as equal options. Here is how it looked: https://web.archive.org/web/20160420141241/https://1password.com/pricing/ https://web.archive.org/web/20160420141241/https://1password... There was a lot of confusion with this design because people simply had no idea what to choose. It is ridiculous but we had many hundreds of customers purchasing both. The subscription is a better option for most of our users because it takes care of so many things: - no need to purchase separately on every platform - no need to learn the difference between iCloud and Dropbox sync, and why sharing is not possible with iCloud option - no need to learn how to set up a shared Dropbox folder - no need to worry about backups when your computer or phone dies - and more Many of our long-time customers still use licenses and are happy with the existing setup and we want to keep them happy. This is the main reason we keep the licenses going and releasing new version for Mac and Windows support for licenses and standalone vaults.
- manicdee 8y ago
  The standalone macOS app isn’t going to be much value to me if the iOS app requires a subscription though. 1Password accounts seem like a very attractive target for something like Stuxnet. I just can’t bring myself to put my trust in a corporation, given the history of pivots & acquisitions and subsequent licence changes & data repurposing.
  - AGKyle 8y ago
    The iOS application doesn't require a subscription to use. It works just fine as it always has with standalone vaults via iCloud or Dropbox (and WLAN from a desktop). On iOS, scroll down the list, you'll see an option on the welcome screen to create a standalone vault. You're not on a subscription doing this. Already have a vault synced to Dropbox or iCloud? Tap the requisite option on the welcome screen and it'll suck the data in from your sync source of choice. Again, no subscription required. Kyle AgileBits
remybach 8y ago
I switched over to Enpass (https://www.enpass.io/ https://www.enpass.io/) not too long ago and it's been great. At the time (about 2 years ago), it had the best feature parity with 1Password and it's continually gotten better over time.
tw04 8y ago
I have no idea why they insist on making this impossible to find. Here are the license links: https://1password.onfastspring.com/in-app/1password-7-for-windows https://1password.onfastspring.com/in-app/1password-7-for-wi... https://1password.onfastspring.com/in-app/1password-7-for-mac https://1password.onfastspring.com/in-app/1password-7-for-ma...

by 0culus 8y ago

shinratdr 8y ago

I agree they are burying the hell out of it, but as it stands licenses for 1Password 7 (which is still in beta on Mac & Windows) can only be purchased from within the client, as they want to test the order flow which was rebuilt in this version. The Windows version of 1Password 7 still can’t be licensed, they haven’t built that part yet. The Mac version however can be purchased, and if you plan on sticking with it I would do so now, as the price will be much higher in the near future. Right now it’s being offered at 50% off.

0culus 8y ago
Where is it on their website? I haven't been able to find it at all.
- mminer 8y ago
  They mention the discount in this blog post: https://blog.agilebits.com/2018/03/28/the-1password-7-beta-for-mac-is-lit-and-you-can-be-too/ https://blog.agilebits.com/2018/03/28/the-1password-7-beta-f... "Licenses will be available for $64.99 when we launch later this year, but are available now for only $39.99."
- jffry 8y ago
  I just went through this - there's a tiny "downloads" link at the bottom of their page that takes you to https://1password.com/downloads/ https://1password.com/downloads/ I just went through this. Install v7, open it, unlock your vault, and it'll prompt you to try a subscription, with a tiny option below to just buy a license.
  - 0culus 8y ago
    Thanks for linking it. I looked all over and didn't see it.
    - tw04 8y ago
      I have no idea why they insist on making this impossible to find. Here are the license links: https://1password.onfastspring.com/in-app/1password-7-for-windows https://1password.onfastspring.com/in-app/1password-7-for-wi... https://1password.onfastspring.com/in-app/1password-7-for-mac https://1password.onfastspring.com/in-app/1password-7-for-ma...
manicdee 8y ago
Does this version support WiFi Sync with 1Password on iOS?
- MrBMT 8y ago
  1Password 7 for Mac continues to support WiFi Sync with 1Password for iOS. Unfortunately however, 1Password 7 for Windows does not offer the WiFi Sync. There's more on that here: https://discussions.agilebits.com/discussion/87524/on-wlan-sync-in-1password-7 https://discussions.agilebits.com/discussion/87524/on-wlan-s...

curun1r 8y ago

I feel the same way and I'm starting to look towards alternatives. Despite having bought (or had bought for me, at various jobs) somewhere between 10 and 15 individual licenses, 1Password won't ever get another dime from me after the way they've treated non-subscription customers. In addition to making it confusing to use my license, the command-line doesn't work at all without a subscription and now other software that integrates with 1Password is being made subscription only. Like you, I would have happily done a paid upgrade to 1Password 7, but a subscription to access my passwords is a non-starter. And after having been made to feel like a second-class citizen for so long, they've burned any good will I had for them and I'm done buying anything from them.

Mister_Snuggles 8y ago
> I feel the same way and I'm starting to look towards alternatives. Enpass[0] is worth a look. Free on desktop, one-time fee on Mobile, sync via the cloud provider of your choice. Also available for Linux, which is what drew me to it. [0] https://www.enpass.io/ https://www.enpass.io/
slig 8y ago
I've been very happy with bitwarden. It's free to use (and open source if you want to self host). They have a 10 USD/year subscription if you care to some premium features and/or supporting the company. As a free user I've contacted their support twice and they replied within minutes.
- evv 8y ago
  I thought Bitwarden was super cool until I realized that the self-hosted version still phones home to their servers. Not to say that you couldn't fix that, I mean, the source is all available. But shamefully, as it stands, "self hosted" for Bitwarden really means "host on your server, with our server's permission" Reference (see "Installation Id/Key"): https://help.bitwarden.com/article/install-on-premise/ https://help.bitwarden.com/article/install-on-premise/
AGKyle 8y ago
Hi there, Could you give me some details on what we've done to make you feel like a second-class citizen? I'm sorry if we've made you feel that way, it certainly isn't our intent but clearly we've done something that hasn't sat well with you. Licenses aren't going away and we are definitely offering them for version 7. There are a variety of new features that both license and subscription users will see in version 7 as well. The command line tool was made possible because our server component was written in Go and so we had a great deal of the work done as the command line tool is also written in Go. So there's a great deal of shared code there. The original intent of the CLI was to allow administrators to automate the creation and deletion of users and vaults. They do this type of stuff all the time and having a tool accessible to them for this purpose was a goal of ours. It has the ability alter items and all that but I think for the most part it's used as an admin tool more than anything. Very little of this applies to the way the standalone vaults work. Either way, I'd love to understand more about what we did to wrong you so I can pass that information along to the teams that need to see it. Thanks, Kyle AgileBits

roustem 8y ago

Most of the HN users reading this thread do understand the difference between licenses and subscriptions. It may seem strange but this is not the case for the vast majority of the users. We have customers emailing us about having a 1Password account/subscription since before 2015 (when we only had licenses). We originally started with offering both licenses and subscription as equal options. Here is how it looked: https://web.archive.org/web/20160420141241/https://1password.com/pricing/ https://web.archive.org/web/20160420141241/https://1password... There was a lot of confusion with this design because people simply had no idea what to choose. It is ridiculous but we had many hundreds of customers purchasing both. The subscription is a better option for most of our users because it takes care of so many things: - no need to purchase separately on every platform - no need to learn the difference between iCloud and Dropbox sync, and why sharing is not possible with iCloud option - no need to learn how to set up a shared Dropbox folder - no need to worry about backups when your computer or phone dies - and more Many of our long-time customers still use licenses and are happy with the existing setup and we want to keep them happy. This is the main reason we keep the licenses going and releasing new version for Mac and Windows support for licenses and standalone vaults.

manicdee 8y ago
The standalone macOS app isn’t going to be much value to me if the iOS app requires a subscription though. 1Password accounts seem like a very attractive target for something like Stuxnet. I just can’t bring myself to put my trust in a corporation, given the history of pivots & acquisitions and subsequent licence changes & data repurposing.
- AGKyle 8y ago
  The iOS application doesn't require a subscription to use. It works just fine as it always has with standalone vaults via iCloud or Dropbox (and WLAN from a desktop). On iOS, scroll down the list, you'll see an option on the welcome screen to create a standalone vault. You're not on a subscription doing this. Already have a vault synced to Dropbox or iCloud? Tap the requisite option on the welcome screen and it'll suck the data in from your sync source of choice. Again, no subscription required. Kyle AgileBits

remybach 8y ago

I switched over to Enpass (https://www.enpass.io/ https://www.enpass.io/) not too long ago and it's been great. At the time (about 2 years ago), it had the best feature parity with 1Password and it's continually gotten better over time.

tw04 8y ago

I have no idea why they insist on making this impossible to find. Here are the license links: https://1password.onfastspring.com/in-app/1password-7-for-windows https://1password.onfastspring.com/in-app/1password-7-for-wi... https://1password.onfastspring.com/in-app/1password-7-for-mac https://1password.onfastspring.com/in-app/1password-7-for-ma...