AGKyle

8 ms·

1.
by AGKyle 7y ago
Hey, thanks! We can't be the tool for everyone and we're always the first to recognize bugs exist. Unfortunately we also aren't able to fix them all just like I'm sure most people around here have backlogged bugs in the
2.
by AGKyle 7y ago
Hi, I work for AgileBits, makers of 1Password. I can't comment on the defensive part, but text can often be harder to parse in conversation so perhaps it was that? I generally find our support team to be pretty understanding but I am s
3.
by AGKyle 7y ago
Disclaimer, I work for 1Password Here's our privacy policy for anyone that is curious: https://1password.com/legal/privacy/ We also document for law enforcement what we may be able to provide: https:/&#
4.
by AGKyle 7y ago
Sorry to say I don't think any words I'm going to say will help here. You'll just have to keep an eye on what we do I guess. I've said elsewhere but we won't pretend to be the single password manager that works for
5.
by AGKyle 7y ago
Thanks for your feedback! Unfortunately, the iOS side is difficult. We've done the best we can there given the limitations and our imagination at this time. It's possible we drum up a better solution in the future but we haven&#x2
6.
by AGKyle 7y ago
You are correct, you'd need to provide the key to each device. To sign in on a new device you need: 1. Your email 2. Master Password 3. Secret Key 4. The URL for the server your data resides on When signing in on a new device we offer
7.
by AGKyle 7y ago
> Will you add support for the newer 2FA options anytime soon? We've added Yubikey support for the web client and for 1Password for iOS. We don't comment on future plans because they could change, but we would like to at least
8.
by AGKyle 7y ago
You're certainly welcome to prevent that. We document every domain 1Password contacts here: https://support.1password.com/ports-domains/ You can map things up pretty good here. However, note that Little Snitch may
9.
by AGKyle 7y ago
To be clear, we haven't dropped anything. We still sell licenses. We still provide local vaults, in fact you can use them via a license (that we still sell) AND you can use them with a subscription. Want to buy a license? On the Mac ap
10.
by AGKyle 7y ago
We still sell licenses, it's not super easy to find but it's there. Open the app on a new machine, on the welcome screen of options there's a "Create A New Local Vault" option, which takes you down the path of purch
11.
by AGKyle 7y ago
Thanks for the feedback. We've been doing a lot of user testing recently, so I'll run this by the team that do those tests. Really appreciate you taking the time to provide feedback here. You didn't have to but did anyway and
12.
by AGKyle 7y ago
I think this is probably the better way to look at it. We seen a lot more "I can't access my data anymore" emails before we had our own service. Those seem to have dropped a lot, at least based on my own experience when doing
13.
by AGKyle 7y ago
You can still make backups on all platforms. So it would be a matter of restoring a backup. Typically someone with local vaults also syncs (to either iCloud or Dropbox) so in theory as long as they still have access to that account they can
14.
by AGKyle 7y ago
Hi Nathan! Thanks for the kind words. I'll make sure to pass this along to our team. It's always great when we hear positives. Sometimes the negatives can overwhelm the positive in terms of feedback. If I can do anything to help y
15.
by AGKyle 7y ago
Sorry for the trouble. We had a greater need for the 1Password.com support in the Windows client. So when we started our rewrite efforts it focused on that. In general, we'd agree that it took longer than we wanted, and I'm sorry
16.
by AGKyle 7y ago
We can talk all day about bugs and mistakes. They're a fact of life and we are human. It's also important to remember that your Master Password still plays a role and YOU provide that. If you use a weak Master Password, and we som
17.
by AGKyle 7y ago
Hey thanks! I guess I've never had reason to use Markdown here until now and just discovered that after years of posting here. Kyle
18.
by AGKyle 7y ago
It is NOT emailed to you. It is generated locally as I indicated, and as outlined in our white paper. Where some users get confused, and perhaps rightfully, is that when you sign in you can generate a PDF called an Emergency Kit, that conta
19.
by AGKyle 7y ago
I think you may want to take a closer look at how 1Password works. I'll give a quick rundown here, but our security white paper goes into much greater detail: https://1pw.ca/whitepaper Your data is encrypted locally on
20.
by AGKyle 7y ago
Thanks for the feedback. I won't pretend that we're the password manager for everyone. If we're not the right one for you then hopefully one of the dozens of others out there fit the bill. I appreciate you taking the time to
21.
by AGKyle 7y ago
Re: 1. Got it. Re: 2. It's not just subscription. Download the app (Mac or Windows) and in the options choose to create a new local vault. You'll be presented with a dialog to buy a license if you don't already have one. I ge
22.
by AGKyle 7y ago
Heads up, I work for 1Password We have guides here for migration from other password managers: https://support.1password.com/import/ Let me know if that helps or if you run into any trouble. Kyle 1Password Security Tea
23.
by AGKyle 7y ago
Heads up: I work for 1Password Any reason why you'd say unfortunately there? I see it as a pretty big perk rather than an unfortunately. But I would also like to understand a bit more so I can pass along any necessary feedback to our t
24.
by AGKyle 7y ago
Missing All Bookmarks from AgileBits, which is probably fine because it isn't available and probably isn't on anyone's radar anymore :) https://web.archive.org/web/20110511105926/http://agi
25.
by AGKyle 7y ago
With our bug bounty program we also state that researchers should not access customer data or interrupt normal operation of the services. If their testing is believed to impede normal operation we can provide separate servers for testing pu
26.
by AGKyle 7y ago
Fair warning: I work for 1Password These also have another distinct change beyond simply pricing, they're actually hosted in those regions. So .ca is hosted in Canada and .eu is hosted in the European Union. Kyle
27.
by AGKyle 7y ago
Disclosure: I work for 1Password on the security team. First, lets discuss what the Secret Key actually does. I'm going to simplify this greatly simply because I don't want to end up in the weeds here. But I think it's import
28.
by AGKyle 7y ago
Hi sayusasugi! Can you get in touch with us via our contact form (email method) https://support.1password.com/contact-us/ and we'll see what we can do to help you out with that. We were all students at one point i
29.
by AGKyle 7y ago
Note that the browser extension actually does limit your exposure quite a bit. You make trade offs here. For instance, if you aren't using the browser extensions, how are you getting your password to the browser to sign in? Copying and
30.
by AGKyle 7y ago
Our implementation of 2FA only happens when adding your account to a new device. Subsequent unlocks do not require any sort of 2FA except for certain conditions. Our apps do not currently support U2F/WebAuthn when signing in, so they&#

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