xRxphael

9 ms·

1.
by xRxphael 2y ago
Hey, sorry for the late answer. I'm based in Austria. And we only use Stripe (payment processing) and Resend (email service).
2.
by xRxphael 2y ago
okay so I looked it up: I cannot really see why it doesnt work ;( It does work for me, even when I am trying it with your board id.. maybe give it another try I will try to find a way to both being able to leave the email and reduce spam!
3.
by xRxphael 2y ago
It's not perfect and it's not quite finished yet. At the moment Canny.io has more features and is better known, but I prefer the simplicity of the tool and the price (10$ once and own it forever). It only has basic features right
4.
by xRxphael 2y ago
I am really sorry.. What is your name (It sounds stupid, but I would really like to fix it :D)?
5.
by xRxphael 2y ago
I require the email address primarily to reduce spam as it discourages most people who don't want to give real feedback. and I plan to release a feature later for some kind of communication between the board owner and the feedback give
6.
by xRxphael 2y ago
I'm happy to hear that and thank you very much! If you are missing a specific feature, you are welcome to submit it here: https://www.usefeedlyst.com/view/cm8c04p74000zpl0kx8fqh8v7/f...
7.
by xRxphael 2y ago
Of course, I agree with you 100%. I have a few more features planned, some of which are nothing new, but which will definitely contribute to the overall value. But I'm not directly interested in the money (at least for now :D)
8.
by xRxphael 2y ago
You can now say that about any tool, but that's not my point. I'm more interested in gaining experience and getting tips on what I can do better for future projects!
9.
by xRxphael 2y ago
The tool should only serve as a guide to which features should be shipped rather than others. Of course, this does not mean that this feature has to be done 100%.
10.
by xRxphael 2y ago
For me, the project was not primarily about money. It was more about gaining initial experience as a SaaS owner and what I need to do to run a successful project. My costs are actually relatively low, I pay 5 euros a month for my VPS and th
11.
by xRxphael 2y ago
That's not what my tool is for. A ticket system would be better for such cases. My tool is more for requesting features, such as “Please add PayPal as a payment method” or “Please implement website widgets, I need them urgently”.
12.
Show HN: I Built a Customer Feedback Tool(usefeedlyst.com)
34 points by xRxphael 2y ago|30 comments
13.
by xRxphael 2y ago
I can put some screenshots in it for sure
14.
by xRxphael 2y ago
Hello Hacker News! I'm excited to share that I'm working on ThunderDesk, an open-source ticketing system aimed at revolutionizing customer support. Though still in early development, here's a glimpse of what we're buildi