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toast76
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1.
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by
toast76
5y ago
LEGO is an adjective. Never call it Legos.
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Show HN: Smidge – Replacing text chat with video chat
(smidge.app)
10 points
by
toast76
6y ago
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1 comments
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toast76
6y ago
Hi folks, I posted this > 4 months ago, but we've been through a couple of pivots since then. I'm really happy where it's landed now and think the response has been much better this time around. Smidge allows you to have q
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by
toast76
6y ago
Yep absolutely. You bucket users on your end and just pass through the user Id and the segment name. Then mirror the segment as call groups on our end e.g. segment='high value'
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toast76
6y ago
You can also use Smidge without sending us any PII, but obviously segmentation will be limited. Also in the next couple of weeks, with just a user id, you will be able to place a call directly from Zendesk (for example) without us knowing a
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by
toast76
6y ago
Yeah I can understand that. This early version requires calls be routed via a server, but being webrtc it can be P2P. We'd like to provide recording and transcription in the near future (with the appropriate user permissions). Down the
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by
toast76
6y ago
Sorry, we are still working on the landing page. We don't show the user anything until you call them (so as to not interfere with drift/intercom etc). When you call them the current UI is like a mobile call UI. EDIT: we are workin
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by
toast76
6y ago
(Shameless plug) https://smidge.app We had this problem with our product (BugHerd) and built a solution for it. Our success rate was ~1% and we thought we could do better. We created a JS embed that you install in your web app.
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by
toast76
6y ago
Hi folks, my name is Alan, I’m the founder of Smidge (previously founded BugHerd, Usabilityhub/Fivesecondtest and ahem RightGIF) https://smidge.app As a founder, I’ve always found it hard to find customers willing to have
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Show HN: Instant 1:1 video chat with customers from within your app
(smidge.app)
3 points
by
toast76
6y ago
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1 comments
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by
toast76
6y ago
I know GIFs are not exactly an "important social good", but I do like the idea of keeping RightGIF independent. We definitely want to integrate with Teams of course, so there will no doubt be conversations to be had there :)
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toast76
6y ago
Thank you! My hope is to be able to support as many platforms as we can, or even open up the API in way that allows users to roll their own.
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toast76
6y ago
Yeah, privacy for us has always been #1. It means we will need to monetise, but all indications are that teams are willing to pay a small amount for that privacy. We have the benefit of not wanting to get rich.
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toast76
6y ago
LOL... I forgot it even existed. It was a hackathon project that never made it past being a hackathon project :) I'm glad someone remembers it though!
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Ask HN: Now that Giphy sold, what can RightGIF do for you?
34 points
by
toast76
6y ago
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19 comments
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by
toast76
7y ago
As majority owners, we certainly could have continued to run the company indefinitely as a "lifestyle business" (and there's not much anyone could have done about it). But my belief is that if you take investment you have a r
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toast76
7y ago
Errr... no... just no.
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by
toast76
7y ago
Digital Agencies get the most value (because they tend to have more projects on the go), but any web team wanting feedback from stakeholders will enjoy it.
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toast76
7y ago
It was a pivot that failed. Even though we were growing quickly, the data showed that we'd landed on a local maxima with the original product. Our churn rate was around 3%/mth and the vast majority of churn was "because we do
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toast76
7y ago
Surprisingly accurate :)
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toast76
7y ago
Thanks for sticking around :) I know it's frustrating to see so little action over such a long period of time. We're slowly rolling out a bunch of stuff which we really should've added years ago... We have some other wish lis
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toast76
7y ago
(founder here) Definitely not dead! Far from it! Profitable and still growing. September was our largest single month growth since April 2014 and we'll easily beat that this month. Lots has changed with the app in the last 12 months an
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toast76
7y ago
Anything that makes it more convenient for people to get from A to B in a _car_ will, of course, create more traffic. Convenience increases usage. Uber/Lyft may make it unnecessary for some folks to own a car, but a reduction in car ow
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toast76
9y ago
Fun puzzle, but I had the same problem. Example: https://imgur.com/a/t4T5l The solution is valid, but the expected result has the two dots in a different position. EDIT: I just realised, although it isn't clear in
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toast76
9y ago
Work with other startup founders, mentor students, assist at an accelerator, teach a course at your local university. In my experience, sharing the (limited) knowledge I have gained has helped me realise I actually know more than I give mys
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toast76
9y ago
Backblaze (and others) don't support backing up from a NAS, which, for a family, is impractical.
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toast76
9y ago
My father used to (and probably still does) call out "spectacles, testicles, wallet and watch" before leaving the house.
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toast76
10y ago
No, it wasn't quick. It is way way too late. It shouldn't require someone to publicly shame them before taking action. Acting now, after what was known privately is now public, is a cynical effort to appease the masses whilst cont
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by
toast76
10y ago
Article bashing React, written by the author of the library he suggests you use instead.
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by
toast76
10y ago
Jay hasn't done sufficient self promotion here. Neptune's Pride 2 is one of my favourite multiplayer games ever. It's a turn based "board game", somewhat akin to Risk, that can take weeks to complete. If you work in
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