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throwaway-56453
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by
throwaway-56453
3y ago
> And that's why you have an in-house support departments whose job is to solve these issues. There's a market for software that doesn't require that. Small companies don't have in-house support departments. They cont
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by
throwaway-56453
3y ago
Software maintenance is not the primary cost of a configuration option. The biggest cost is the customer support load [1]. This is especially a problem if the customer manages to get the application into a "busted" state. Your com