terrym

5 ms·

1.
by terrym 16y ago
I agree with you, but I don't think that's what's happening here - the main content of the article is about an interesting and remarkable approach to customer service from a company that every business can learn from. The format for it is
2.
by terrym 16y ago
I'd agree with you if this were just a link to a local news story covering the event, but since the bulk of this article is an anecdote about two ways of doing customer service -- compassion vs. indifference -- and what a difference it can
3.
by terrym 16y ago
Haha you just reminded me that we used to do this same trick for tribes 2 at a friend's house. We'd play online, too, so every time the map changed on the server, we'd have to run back and forth to load the new map.
4.
by terrym 16y ago
Since it involved a group of people doing it, you can't really know what the true motivation behind it was -- but I think removing the otherOS functionality simultaneously gave the movement behind this 2 things: 1) Motivation, attention, an
5.
by terrym 16y ago
I don't, but if you want to have the holiday theme, you could always set it manually to #BE2828.
6.
by terrym 16y ago
I've always liked the way flarp looks ( https://github.com/mikecrittenden/flarp-gedit ) . It's light on dark, but using colors that are easier on the eyes than plain white-on-black. There's a screenshot of it here: http://mikethecoder.co
7.
by terrym 16y ago
That works. I think the key is having a solid introductory paragraph that explains what the product is, the tagline can only say so much.
8.
by terrym 16y ago
No problem, glad it was helpful! The best thing for people who don't want to watch a video might be just some screenshots of the different states of the list: compacted, expanded 1-2 levels, and fully expanded with accompanying text explain
9.
by terrym 16y ago
Interesting product idea - could use a bit more explanation on the homepage (maybe a paragraph of explanatory text?), the video was nice but a bit hard to take in (fast paced, talking over music, short). Your other video "How to use workflo
10.
by terrym 16y ago
Was looking for it too, found it: http://www.pagerduty.com/docs/api/api-documentation took a while, though -- in my opinion, a link to the API documentation is important enough to put in the footer, maybe next to or under "integration gui
11.
by terrym 16y ago
Moving from "click to enable technology that usually contains annoying video and sound" to "click to enable video and/or sound" is a better approach, in my opinion. That way if someone wants videos to play, but require permission to play s
12.
by terrym 16y ago
I think your intuition is correct - that user contributions generally follow a power law, so when you randomize 1-to-1 interaction among all members, the likelihood of a person in the long-tail getting feedback from another user in the long
13.
by terrym 16y ago
Something like this: http://aidacase.com/keycase-folio-deluxe-with-built-in-keybo... might work for you eventually, though it may seem silly. I think the difference in this is that you can just open the front flap for quick, instant-on t
14.
by terrym 16y ago
I think it's also people who are scared of subjecting themselves to criticism, so they have to criticize others who share what they perceive as low-quality material that gets positive attention. It's a self-defense mechanism: he shouldn't
15.
by terrym 16y ago
While I guess the popup is better than nothing, seeing a window.alert anywhere usually brings up negative connotations (at least for me). I'd just add some text disclaimer on the sign up page - or at least confine the alert to that page.
16.
by terrym 16y ago
Well one advantage the print view has is that it's at least centered, whereas the normal view is off to the left. Though this only makes a difference on higher resolution screens and it isn't enough of an issue to outweigh everyone having
17.
by terrym 16y ago
Hmm, you can try this submission if you haven't seen it - http://news.ycombinator.com/item?id=1041820 . Check out the comments for it, too, since there are a lot of suggestions to use it to get started in the morning.
18.
by terrym 16y ago
I've noticed this too - I think it might be a combination of this site's large commment width (up to 85% of screen width) and higher resolution monitors leading people to subconsciously keep their text to a reasonable width by adding new li
19.
by terrym 16y ago
Doesn't every comment start with 1 point, though? People trying to game the system could still do so simply by commenting a lot (maybe on older, less visible submissions that won't get them down-votes). Maybe every comment should start at
20.
by terrym 16y ago
Good for you guys, especially starting out not running at all and already looking to do a 5k. I just did a 5k in them last week and it felt great - I picked the shoes up in august and I've been able to run ~3 miles every other day with the
21.
by terrym 16y ago
How many companies sell suits vs how many companies sell barefoot running shoes? I mean, if you had to write an article on this subject, who else would you mention? I guess you could say "Nike, Adidas, ASICS, and Reebok don't offer any se
22.
by terrym 16y ago
It's likely you keep seeing the brand because they were the first to market, and everyone else has been so slow to follow that they're the only serious game in town right now. That doesn't stop this article or any of the others you've seen
23.
by terrym 16y ago
I think this also has to do with more people underestimating the trend you refer to than overestimating it. I think what this means is that because of the pace of technology, we have things that go from an idea in someone's head into an ec
24.
by terrym 16y ago
I remember watching a video of a talk you gave at startup school 08 and near the end during the Q&A, you said something to the effect of "we fund what people apply with, which usually ends up being some form of facebook or something to