seth_at_kagi

5 ms·

1. 1.▲
   by seth_at_kagi 1y ago

   Hey, As I mentioned in my previous comment, it does not convert IF you do not have a payment method set. In this instance they already had one set which Stripe takes as 'this user wants to renew' and instead decides to not cancel
2. 2.▲
   by seth_at_kagi 1y ago

   Hey, Engineer from Kagi here. This is not something we intentionally do here, and is a feature of Stripe to automatically renew at the end of a trial if there is a payment method present. It should have also sent you an email about 7 days b
3. 3.▲
   by seth_at_kagi 1y ago

   Hey - One of our engineers has fixed this. Please try again!
4. 4.▲
   by seth_at_kagi 1y ago

   Hey - We're doing a phased rollout over the next few days. Currently we've rolled out to all US regions - and we plan to enable more very soon! (as soon as today - if everything seems right!) We'll also be sending out a toast
5. 5.▲
   by seth_at_kagi 2y ago

   Hi - I am the engineer @ Kagi who works on billing things. From my understanding (at least with the way we do trials at the moment), it will always say "and then X per month" even if the trial is to cancel at the of the period. I
6. 6.▲
   by seth_at_kagi 2y ago

   Heyo, did you try recently? We had some bugs initially but released some fixes to make the experience better afterwards. If you try again - it should work just fine. If it does not, you can always contact support@kagi.com and we'll ge