sanketc

5 ms·

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Stardex Is Hiring a Founding Customer Success Lead(ycombinator.com)
1 points by sanketc 5mo ago
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Stardex (YC S21) is hiring customer success engineers(ycombinator.com)
1 points by sanketc 7mo ago
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Stardex (YC S21) Is Hiring(ycombinator.com)
1 points by sanketc 7mo ago
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by sanketc 4y ago
It's to understand more about your members. You can use that to drive what sort of events you want to run, and what times, as an example.
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by sanketc 4y ago
Some customers prefer asking in a community because that can lead to responses from other customers (at times it can even be faster response than a company rep getting to respond). A good example is dev infra related companies, where a cust
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by sanketc 4y ago
Absolutely! It’s helpful for us to keep the long tail of usecases in mind tho as we prioritize, so we can capture aspects of those. We’ll ofcourse never be able to replace a full custom bot. However, bots coded for specific uses come with i
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by sanketc 4y ago
Wow, thanks for the detailed use cases here! - Discord as a notifications service - we do support aspect of it where folks can click a button to get a specific role (e.g. I want notification for xyz). We have a recurring trigger that can ch
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by sanketc 4y ago
Ahh agreed, need to set up the mic correctly! Appreciate the feedback. What usecases resonated with you the most?
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by sanketc 4y ago
Appreciate the candid feedback! We started with use cases that are relevant for most communities, and plan to build out the functionality to make it more comprehensive. We recently added ability to query external APIs, and triggers through
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by sanketc 4y ago
Looking forward to your feedback. If are open to sharing what sort of bots have you thought about building for your community, I can see if we can support those specific use cases.
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Launch HN: Dots (YC S21) – Bot Builder for Discord
112 points by sanketc 4y ago|34 comments
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by sanketc 4y ago
We have been happy customers of Arctype for a few months. What started as a nice to have tool has now turned into a must have for our team in terms of sharing queries, and browsing data.
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by sanketc 4y ago
Love this! If you can pull in info from Slack/Discord convos that would be a big unlock. Do you plan to make this available to private repos shortly? Would love to try it out on an internal one, as we always find ourselves repeating in