ross_chanin

6 ms·

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   by ross_chanin 6y ago

   The short answer is "it's in the works." And our thinking is very much consistent with where your mind is regarding the approach to the series. In the interim, I'd suggest subscribing to our newsletter, which you can do
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   by ross_chanin 6y ago

   Hey - Thanks so much for the sentiments! We'd love to meet him. If he's up for it, please have him reach out to us at contact@heyartifact.com. We'll go from there! And agree that the quality of interviewers will remain very i
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   by ross_chanin 6y ago

   Really, really appreciate it and I don't think you have too much of a boostrapper mindset at all! I think there are just different ways of building a business. Ultimately, it's just core to put the customer front and center with e
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   by ross_chanin 6y ago

   Hey - Good news! We are currently serving customers in Spanish. With the caveat that the sign up process via our website is currently in English. That said, interviews are 100% in Spanish. If you have any specific questions, please reach ou
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   by ross_chanin 6y ago

   Thanks for good words! Soundcloud is a great DIY solution and we are thinking about how to bring DIY into our service going forward. I also want to repost from a comment I made below regarding the role of the professional interviewer and th
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   by ross_chanin 6y ago

   We're excited to serve you as a customer! And thanks for the feedback that the Instagram snippets helped. We think that asynchronous convo with voice notes is a really interesting thread - definitely something to explore in the future.
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   by ross_chanin 6y ago

   Thank you for sharing your reaction! And if you'd like to chat with our team about the different ways of using or giving Artifact, please don't hesitate to reach out to us at contact@heyartifact.com. We're here to help.
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   by ross_chanin 6y ago

   Frank - Thanks so much for the sentiments. It means a lot to serve you and your family as customers.
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   by ross_chanin 6y ago

   Thanks for sharing - we actually haven't. I'll ask the folks at YC and will definitely have that conversation. Very helpful. I really appreciate it.
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    by ross_chanin 6y ago

    Thanks for sentiments and for sharing about The Listening Project! We absolutely have and much like NPR's StoryCorps, it has been a real inspiration for our team. Such a valuable effort.
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    by ross_chanin 6y ago

    Thanks for the question. And thanks for flagging that we cover in our FAQs. I'll also say that we experimented with video as an option before launching publicly and it's something we have thought a lot about. For the future. From
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    by ross_chanin 6y ago

    Thanks so much! I really appreciate it!
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    by ross_chanin 6y ago

    Thank you very much for that feedback and you are correct: We set loved ones up for interviews with professionals and turn those interviews into podcast episodes. We can absolutely make this critical point much more clear than it is present
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    by ross_chanin 6y ago

    We have and we are big fans of what the team at Saga are building!
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    by ross_chanin 6y ago

    Thank you for the sentiments! And I agree, there are many people who do prefer to DIY - and we are going to think about how to bring that into our product as well. We also look forward to serving those who like us to "Do It For You&quo
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    by ross_chanin 6y ago

    Thank you for effectively addressing a number of the important aspects of our service. I really appreciate.
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    by ross_chanin 6y ago

    This is really important feedback. Thank you. We actually think about what we are building as very much "Do-It-For-You". Your feedback is making me think that we're not doing a great job of making clear the importance of the
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    by ross_chanin 6y ago

    Exactly. The goal is a great product. If we focus on that and the gratification that comes with it, any other kinds of success, be it financial or otherwise, are only because we have that core goal first in mind - every_single_day.
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    by ross_chanin 6y ago

    What an awesome project to work on with your dad! Heck, I would love to listen to it. Appreciate the sentiments and thanks so much for the good wishes!
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    by ross_chanin 6y ago

    Thank for sharing your experience - and very excited to serve you and your parents as a customer! If you or they have any questions about getting started at all, just send us an email at contact@heyartifact.com
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    by ross_chanin 6y ago

    I think this is beautiful idea and thank you sharing the link to the short film. And yes, the little things are in fact the big things.
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    by ross_chanin 6y ago

    That's right. We'll always provide a download option. We'll also be rolling out accounts for Artifact listeners, so they can login to listen to Artifacts that are relevant to them going forward.
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    by ross_chanin 6y ago

    Hey - I don't take that as snarky at all! Totally fair point. See my comment above about how our team is thinking about investment.
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    by ross_chanin 6y ago

    Yeah, I think you're right about being candid when talking with a stranger + the professional interviewer knowing what they are doing. The taxi driver analogy is awesome, btw!
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    by ross_chanin 6y ago

    Agree. It doesn't. We think about investment (of any type - including reinvesting revenue) in pretty simple terms: As a means to support our goal of making Artifact available to people who can benefit from our service. If a "VC ca
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    by ross_chanin 6y ago

    Thank you so much for the wishes!
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    by ross_chanin 6y ago

    So I think this is a really important thread you're pulling on. When we think about our goal for Artifact, we really want to create a space for people to explore the important stories and subjects in life, especially when someone might
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    by ross_chanin 6y ago

    I really wished I had done with my grandfather what you and your sister did with yours! Your friend can email us at contact@heyartifact.com. George, my co-founder, will follow up from there. Regarding biographies - great question. We don&#x
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    by ross_chanin 6y ago

    Hey - Thanks for the support! Really good feedback on the private RSS url. It's in the product/eng queue. Also, noted on DIY + tooling as a way of making Artifact more accessible - I'd be really curious to learn what features
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    by ross_chanin 6y ago

    Hey - Thanks so much for the candid question. FWIW, I think that what you guys are building at Catsup is a super valuable service and being profitable from week 2 is impressive! From taking a quick look at your website (thanks for sharing i