prateekdayal

7 ms·

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by prateekdayal 10y ago
SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gives them the tools needed to effortlessly collaborate with t
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by prateekdayal 11y ago
SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gives them the tools needed to effortlessly collaborate with t
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by prateekdayal 11y ago
Having run a music site for 7 years or so I am not surprised. We started before Soundcloud and created a very engaged community for musicians that many paid for. However I never understood how Soundcloud could justify raising so much money
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by prateekdayal 11y ago
Thanks for pointing it out! Fixed.
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by prateekdayal 11y ago
SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gives them the tools needed to effortlessly collaborate with t
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by prateekdayal 11y ago
hackerstreet has lost it's relevance and it's not really maintained anymore. I plan to shut it down sometime soon.
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Building Your Company’s Vision (1996)(hbr.org)
3 points by prateekdayal 12y ago|0 comments
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Reimagining Community Software(medium.com)
9 points by prateekdayal 12y ago|0 comments
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Show HN - Invoker 1.0 release with runtime agnostic .dev domain support and more(invoker.codemancers.com)
9 points by prateekdayal 13y ago|0 comments
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by prateekdayal 13y ago
Hey cabalamat! We will be rolling out our next version in a couple of days which will have different options for showing the updates. One of them will be to embed an inline widget in your page to show the updates. That can be put up on the
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by prateekdayal 13y ago
Hey coherentpony! This is a direction we want to pursue. We will be adding this very soon (and let you pick between a few styles). We have some big ideas and this is just our MVP. Thanks!
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by prateekdayal 13y ago
Thanks for pointing this out. It was supposed to be 1,000,000. We have fixed it now.
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by prateekdayal 13y ago
Do you have anything specific in mind that you find missing? We just launched and we are hungry for feedback to improve. Also, we have a JS API that lets you customize quite a bit - https://whatsnew.io/docs . Thanks!
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by prateekdayal 13y ago
Thanks for checking it out. We show updates only if there is something new since you last visited so you will not see the widget on every visit. Also, if you don't want to see it anymore, you can unsubscribe in one click. Also with analytic
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Design: Seeing Without Thinking(medium.com)
3 points by prateekdayal 13y ago|0 comments
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by prateekdayal 13y ago
Thanks for the feedback aaronbrethorst. We just rolled out the public beta - https://twitter.com/prateekdayal/status/338902263802236928 and a friend enthusiastically posted this to HN. We are still working on the pricing but there will be
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by prateekdayal 13y ago
Funny thing is that people simply go out and post their un-informed opinions and write off the work that people (moderators in this case) have been doing for years to keep HSI healthy. For example, I have never even met Webengage founder an
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by prateekdayal 13y ago
> people (maybe) known or close to the owner of domain/forum rule Any examples of this behavior? Who is currently ruling HSI? I would be very interested in hearing more on this.
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Creating a Product Blog beyond feature updates(blog.jumpcontent.com)
2 points by prateekdayal 14y ago|0 comments
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by prateekdayal 14y ago
It works pretty well on Android too. We tested both on iPhone and a few androids (lower end/higher end). It might work on other phones too but we did not test it out.
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Startups, Luck and Poker(e27.sg)
4 points by prateekdayal 14y ago|0 comments
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by prateekdayal 14y ago
We love remote working. We have the right processes and tools setup for this (campfire/pivotal/github/BDD and the right mindset). Checkout our product at https://supportbee.com and our developer site at https://developers.supportbee.com
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by prateekdayal 14y ago
It is also pretty awesome that Naval tries to help out startups outside the valley (and outside the US). In fact, not just Naval but other people in the team really want to help startups succeed and will reach out to you and talk to you. Gr
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by prateekdayal 14y ago
We have been using Swiftype at SupportBee for searching the help docs - https://supportbee.com/helps . We still use ES for core application search (tickets etc) but for things like help documentation, site search etc it's hard to beat Swif
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by prateekdayal 14y ago
That is correct. Right now you can only write apps in ruby. We will update the documentation.
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by prateekdayal 14y ago
Sorry. I just realized that the button at the bottom of the page should take people to the site and not to the signup page. I will update it and push it up now.
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by prateekdayal 14y ago
We just rolled out our developer platform (beta). It is based on the same ideas that power Github Services. You can write small (but powerful) apps and push the code to us. We take care of hosting, authentication, rendering/saving forms etc
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Show HN: Our Hosted App Platform based on Github Services(developers.supportbee.com)
23 points by prateekdayal 14y ago|8 comments
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How we are using Swiftype to understand our customers(swiftype.com)
4 points by prateekdayal 14y ago|3 comments
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by prateekdayal 14y ago
Here is one such Gem - https://github.com/c42/secure

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