matthewdrussell

6 ms·

1.
by matthewdrussell 4y ago
Equinix LD4/5/6 (Slough, Greater London) is the datacentre affected
2.
by matthewdrussell 6y ago
I do. Just disabled it, thanks for the suggestion. Already running discrete graphics all the time so no auto-switching.
3.
by matthewdrussell 6y ago
16" rMBP Pro with beefed up graphics running Dual LG 5K monitors When it works, its great which is about 50% of the time. When it doesn't and for no apparent reason, it will often reboot a couple of times (just when plugging in th
4.
by matthewdrussell 9y ago
No, just the odd HN user
5.
by matthewdrussell 10y ago
http://www.subbrit.org.uk/rsg/sites/s/skendleby/ was turned into a datacentre now run by GCI but previously known as SmartBunker. Circa 10 years ago I was involved in a project helping transition it from
6.
by matthewdrussell 10y ago
Agreed, and we're looking to improve this area too.
7.
by matthewdrussell 10y ago
See my other comments in this thread
8.
by matthewdrussell 10y ago
I respectfully disagree. I'm here, along with Tamar, reviewing and considering each point posted. There's some good suggestions and we're listening. The opposite of what I'm suggesting is that people - individuals/c
9.
by matthewdrussell 10y ago
You're right. And this sounds like constructive feedback which we love and are always open to. Our KB platform is getting some attention as articles are improved and then the UX will be overhauled. We have work to do here and we'r
10.
by matthewdrussell 10y ago
Everyone should practice a good backup routine and take responsibility for backups.
11.
by matthewdrussell 10y ago
+ Better email security with 2FA on your email address.
12.
by matthewdrussell 10y ago
Use 2FA on your Email Accounts Use 2FA on your Namecheap account Maintain a sensible backup policy Store your passwords in something secure like KeePass
13.
by matthewdrussell 10y ago
Correct. I'm surprised no one else has mentioned no 2FA for the email. The email being compromised opened the door to this happening.
14.
by matthewdrussell 10y ago
I work for Namecheap
15.
by matthewdrussell 10y ago
This was a self-managed/unmanaged VPS, correct.
16.
by matthewdrussell 10y ago
That doesn't really make sense. We're a great domain and hosting provider.
17.
by matthewdrussell 10y ago
We offer full backups with all managed servers/services Self-managed a customer is responsible for their own backups. Just like with DO and that full server loss a couple of months back.
18.
by matthewdrussell 10y ago
Also let me reiterate this is an isolated event. We handle over 10,000 chat sessions every day without a glitch. I invite people to use our live chat service and see what is and what is not possible, as well as the security precautions we h
19.
by matthewdrussell 10y ago
Disclaimer: I'm CIO @ Namecheap 1. The credentials were resent to an already compromised email account 2. This is an isolated case 3. Established procedure was not followed 4. With thissaid, we've used this as a learning example a
20.
by matthewdrussell 12y ago
Direct link http://community.namecheap.com/blog/2014/09/01/urgent-securi...