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lukefischer
searching Neon…
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by
lukefischer
4y ago
No, we weren’t afraid of a negative comment at SkyFi…we are focused on customer feedback and making things better. We treat everyone as if they were Carmack. If you read the whole thread he was still critical of our product and it wasn’t al
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lukefischer
4y ago
I think that’s a big generalization and depends on the company of course. I made a point at SkyFi about treating every customer as if they were Carmack
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lukefischer
4y ago
Yeah they were. We are writing a blog about it so everyone knows.
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lukefischer
4y ago
We took Action right away. I think many companies wouldn’t have aces as fast. Not everyone gets it
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lukefischer
4y ago
Good feedback, trying to condense all the info is tough but will obviously evolve. Pretty awesome to think this is our worst version and will only get better from here.
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lukefischer
4y ago
Got it, thanks IanCal
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by
lukefischer
4y ago
We clearly list our pricing on the app and our website and are the first to do that. On the website we display our pricing. When in the app you constantly see the pricing very clearly...if you desire a 5km2 area you'll see that price,
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lukefischer
4y ago
What were you trying to use it for? Happy to give a full refund if you didn't get what you wanted. Email or chat with our customer support and give them the details.
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by
lukefischer
4y ago
This is our first entry to the market, agree it's not ideal you can't get it but working on amping up supply as quick as we can.
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by
lukefischer
4y ago
Well with SAR you can get moisture content of soil which can help with crop yields. Right now third parties do this for ag work but our goal is to have integrated analytics cause really a farmer doesn't care about the imagery he or she
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lukefischer
4y ago
Drones are great, hard to scale and provide value to the masses that don't have drones though
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lukefischer
4y ago
Every country is different. NOAA regulates this for US based sensors for the commercial sector. More regulation is coming eventually just like every other emerging industry
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lukefischer
4y ago
Really depends on the use cases but I understand. You can adjust cloud settings in the advanced tab, by default its 20%. You could go down to 0%. We won't charge you if the clouds are above what you specify.
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lukefischer
4y ago
Excellent thoughts! Once more supply comes then there is obviously more consumer optionality (time of a break in). We test internally on ordering a New Image via tasking a satellite (aka pass prediction) but I'm not willing to release
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lukefischer
4y ago
That's the goal...we have some interesting partnerships and a partner of ours is Albedo- 10cm resolution. A lot of our work deals with negotations to get them to believe the mission. Most have incentive to keep selling to the Govt, whi
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lukefischer
4y ago
Another use great use case! Using thermal cameras in the future would also allow you to see through some of the vegetation. Search and rescue is a great area to enhance since it's all about speed.
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by
lukefischer
4y ago
A frequent comment we get is "there's no consumer market cause it's been tried before"...false. Of course there has not been a consumer adoption because you have to buy huge chunks of earth, enter a contract for 5-6 figu
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lukefischer
4y ago
its a backwards system and then when you combine sales teams that are commission based how can anyone realistically expect to get a fair price when a human's pay is based on getting as high a price as possible
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lukefischer
4y ago
really depends on the use case and for some reasons Google Earth is just fine
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lukefischer
4y ago
we could talk all day about use cases...trading, agriculture, real estate, insurance, curiosity, reporting, etc etc etc
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by
lukefischer
4y ago
kind of true but it's also orbit positioning VLEO can have much better image quality than LEO if comparing apples to apples. There is a cost and that cost is atmospheric friction and energy use which can degrade the satellite faster
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lukefischer
4y ago
its a great resource. more options the better with varying resolutions and sensor types
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lukefischer
4y ago
We have a couple drone partners...I'm a big drone fan (ran the experiment while at Uber Elevate) and want to have every drone hobbyist be able to upload their data and get paid (probably a small chunk but size based) as long as it can
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by
lukefischer
4y ago
Off nadir is something in the roadmap. This was our first baby step in launching last week. It's trick to sell imagery...you can sell the derivative works so let me do some more clarification on the t-shirt idea...i like it and would b
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lukefischer
4y ago
just submitted the design change to go back to the regular cursor...thought we were being cool, guess not lol
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lukefischer
4y ago
no, not just a reseller. resellers are just a sales channel and don't negotiate on process or price on behalf of the customer. we do
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by
lukefischer
4y ago
we have drone partnerships, airplane, stratospheric balloons, etc and are just STARTING with satellites. Drone imagery is better but a problem of scale but we are trying to solve that. Think of it not as photos but more so of data....we cou
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lukefischer
4y ago
we are STARTING with satellite imagery. drones, airplanes, stratospheric balloons are all in our partnerships. also partnering with analytic companies.
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by
lukefischer
4y ago
anytime you hear "custom quote" it means a sales person is try to maximize his or her value out of you
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lukefischer
4y ago
We got the feedback on the cursor. Changing it back as I type, lol. Message received :)
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