kwent

5 ms·

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by kwent 4y ago
Thank you for the feedback, we'll make some changes to the page. Agree on those companies having technical talent and in fact a vast majority of our customers came to us with their own bot built out that resembles of our features. It r
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by kwent 4y ago
This was an awesome response and you absolutely nailed it. A vast majority of our customers actually have some sort of internal bot built. It's quite limited usually and largely focused on the "creation" portions of an incide
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by kwent 4y ago
The open source option from Netflix is quite popular too: https://github.com/Netflix/dispatch
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by kwent 4y ago
Thank you for the kind words and feedback. If you email jj@rootly.com we can get you some pricing ASAP. It'll be dependent on number of users and level of support/onboarding/custom feature development required. But if you&#x2
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by kwent 4y ago
From our experience we still see them in a number of deals. I think their focus has shifted more towards SLOs and Microsoft Teams though, areas where we aren't investing in right now.
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by kwent 4y ago
We have seen Slack start investing in this area with their own Workflow Builder they announced last year. One of the big use cases they highlighted was incident response. We haven't ran into any customers trying to leverage that just y
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by kwent 4y ago
That is spot on. We're investing in our Web platform which has the exact same experience and quite a few companies running incidents from there. But the Slack ecosystem has been great for us so far. Easy to develop on and fairly flexib
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by kwent 4y ago
Although this post is largely focused on our integration with Slack, we have a standalone Web platform that does the exact same. We have quite a few companies (especially MS Teams shops) run incidents solely from there. This also serves as
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by kwent 4y ago
Sorry to hear that. I'll do my best to resist asking if you'd like to chat instead ;). We try to take a very "partnership" centric approach. What that looks like day-to-day is our engineers/success/leadership t
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by kwent 4y ago
Great question. Incident.io is likely our closest competitor and are doing amazing work over there. They have a strong team and smart founders that have been in the trenches before. From a product perspective they are my favourite of our co
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by kwent 4y ago
I appreciate the feedback. We tried to think of our pricing as the value a user would get out of the tool. The amount of time and headache we'd save them when actually responding to an incident. We've found a lot more pushback for
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by kwent 4y ago
Many thanks! So glad you asked. Once the incident is in a resolved, we'll prompt you to edit your postmortem. This can be done inside of Rootly but most commonly we'll auto-generate a Confluence or Google Doc. Here you'll hav
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by kwent 4y ago
Thank you! Great question, There are quite a few differences, namely in our product design focus. We've taken a more configurable and flexible approach that focuses on plugging into a companies existing stack and their process. Often t
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by kwent 4y ago
Fixed, thank you for catching that Jade!
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Launch HN: Rootly (YC S21) – Manage Incidents in Slack
132 points by kwent 4y ago|93 comments
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Tips If You’re the First SRE Hire by Instacart's First SRE(rootly.com)
4 points by kwent 4y ago|0 comments
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by kwent 5y ago
This is also true with silences. When we switched from analogue phone calls to digital phone calls in the 90's, SIP began to ingest white noise during silences due to discomfort perceived by the users thinking they got hung up or the n
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by kwent 6y ago
I built a dating app for open-minded people, gender Neutral and for singles and couples. It's available and called Delycatel. https://delycate.com
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Aws-launcher(github.com)
1 points by kwent 9y ago|0 comments
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by kwent 9y ago
Instacart | Senior Site Reliability Engineer | San Francisco, CA | Onsite | Full Time | https://www.instacart.com Every few years, a company appears that transforms an industry. Instacart has the chance to be one of those compan
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Show HN: AWS Launcher for macOS(github.com)
3 points by kwent 9y ago|0 comments
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Show HN: PgBouncerhero – A dashboard for your PgBouncers(github.com)
5 points by kwent 10y ago|0 comments
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Whyd Speaker. Your Home Speaker. Reinvented(whyd.com)
1 points by kwent 10y ago|0 comments
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by kwent 11y ago
I am sure this fills a need. Sent from my smartphone.
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by kwent 11y ago
Yeah money is not running the world for some people. Passion like music can drive our lives. Follow what your heart is telling you. Be happy with what you do everyday.
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Delete All Your Remote Git Tags in a Row(blog.quentinrousseau.fr)
1 points by kwent 13y ago|0 comments