khalilovcmd

5 ms·

1.
by khalilovcmd 3y ago
I’m Tarek, co-founder of Rasayel. I first met my co-founder Mohamed 15 years ago at university, and this is our second startup together. If you use WhatsApp at your company, there comes a point in your business journey when you realize that
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by khalilovcmd 5y ago
Trying to do our part to give back to the community of small businesses out there using social messaging apps to talk to their customers.
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by khalilovcmd 6y ago
Which is indeed the case for us. We are (I am) based in Ireland, and there is a significant time different. Even though that's not the main culprit here but still applicable.
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by khalilovcmd 6y ago
100% in agreement, that's how I felt too.
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by khalilovcmd 6y ago
The story couldn't have ended when we first send them an email asking for cancellation (specifically since I mentioned the reason and gave feedback upfront). It could have been done at "Sure, we will cancel it and delete your acco
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by khalilovcmd 6y ago
Hmm, interesting. They must know that I (we) are not using this, because I didn't even know this feature exists and our customers are happy getting sent Stripe invoices.
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by khalilovcmd 6y ago
Thanks a lot! Very good to know, appreciate it.
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by khalilovcmd 6y ago
Ah, so we are incorporated in the Republic of Ireland, EU. I am talking to our lawyer today.
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by khalilovcmd 6y ago
Happy to help root out these practices, and definitely feel you @ intense social anxiety part. :(
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by khalilovcmd 6y ago
I think he means if we are using their "Recover" product which I explained in my email that we absolutely don't use it. https://baremetrics.com/features/recover
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by khalilovcmd 6y ago
Yes, I am equally puzzled, and I think the EU laws will favour us here – considering that we are incorporated in the Republic of Ireland, EU.
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by khalilovcmd 6y ago
I did actually, and their last email reply yesterday was: "Got it! Let me know how I can help with the dispute process." I didn't post that update on Twitter I think.
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Octopods, a tool to connect Intercom to major messaging channels(producthunt.com)
2 points by khalilovcmd 7y ago|0 comments