jrodom

6 ms·

1.
by jrodom 11mo ago
50% of sales? what do you think the gross margin is on average for each item sold?
2.
by jrodom 5y ago
Josh CTO of Mailgun here - In this example, there is no actual sharing of domain reputation with other customers. Most inbox providers base reputation on the DKIM domain, which in this case is "sandbox.mgsend.net" not the header
3.
by jrodom 5y ago
Josh/CTO of Mailgun here - Can you point me to any support tickets referencing this issue?
4.
by jrodom 5y ago
Mailgun CTO here - I'm sorry that we've let you down. I'd love to better understand any issues you're having. My email address is in my profile.
5.
by jrodom 5y ago
Josh/CTO of Mailgun here - I took a look at this case and these messages were being sent from the sandbox feature of our service. The sandbox only allows messages to be sent to "authorized recipients" through an opt-in mecha
6.
by jrodom 7y ago
If this is a recent occurrence, I'd be happy to have our application security team take a look. To be clear, there hasn't been any kind of breach, but our customers are often targeted in phishing schemes that results in the discl
7.
by jrodom 7y ago
Thoma Bravo has been a great partner for us. Our management team has maintained a high level of autonomy in driving the vision and strategy of the company including the decision to pursue this acquisition. There is a tremendous network cu
8.
by jrodom 7y ago
We're really excited about MJML. Creating messages that render properly on all email clients is challenging and MJML solves the problem in a very developer friendly way. You should expect MJML and the Passport editor to be integrated
9.
by jrodom 7y ago
Can you email your ticket number to josh@mailgun.com and I'll take a look? This definitely isn't typical and I'll get this resolved immediately for you.
10.
Building a Lucene-Inspired Parser in Go(mailgun.com)
5 points by jrodom 7y ago|0 comments
11.
Creating Development Environments with Kubernetes(blog.mailgun.com)
2 points by jrodom 9y ago|0 comments
12.
Mailgun transitions email validation API into fully supported product(blog.mailgun.com)
4 points by jrodom 9y ago|0 comments
13.
by jrodom 9y ago
It depends. Most hosting providers will either discourage you or prevent you from relaying messages from your servers, so that is something you need to check for. Also, you'll want to make sure that your dedicated IP is persistent a
14.
by jrodom 9y ago
Fixed. Lets figure it out.
15.
by jrodom 9y ago
IP reputation continues to be the most important factor that impacts deliverability. Providers are slowly moving to domain-based reputation systems that leverage DKIM. Gmail seems to weight domain reputation in their calculations higher t
16.
by jrodom 9y ago
This is an area that we're actively working to improve. The system is designed so that customers who are sending high quality messages get moved into better IP addresses. We look at metrics like complaint, bounce, and engagement rat
17.
by jrodom 10y ago
Sounds good. This feature isn't generally available, so email me at josh at mailgun and I will help get things configured on your sending domain.
18.
by jrodom 10y ago
We are working on SSL support now. While this has drawbacks, you can terminate on a service like Cloudflare and we can enable HTTPS link writing for your sending domain. Otherwise, hangtight for a more integrated solution.
19.
by jrodom 10y ago
2fa is on its way. Encoding is a real pain. We went ahead and put more details about quoted printable encoding and updated our docs with some examples on how to handle this properly. https://documentation.mailgun.com/api-sen
20.
by jrodom 10y ago
fixed!
21.
by jrodom 10y ago
This is (and probably always will be) a work in progress for us. Our systems promote you into higher quality IP ranges as you send better e-mail. The downside is that this is a reactive process. We have some experiments that we're sta
22.
How Mailgun uses machine learning for everyday tasks(blog.mailgun.com)
1 points by jrodom 10y ago|0 comments
23.
Mailgun Launches New Reporting Dashboard(blog.mailgun.com)
1 points by jrodom 10y ago|0 comments
24.
by jrodom 11y ago
I'm not sure why there was a disconnect with our sales team, but I'm happy to help. Could you e-mail me with more details? josh [at] mailgun [dot] com The model clause process is not trivial and often requires work between the le
25.
by jrodom 11y ago
On issue #1, we're going to update the language around this in our control panel and put together better documentation. In reality, having MX records are important to allow for sender address verification [1], which many SMTP servers
26.
by jrodom 11y ago
We (Mailgun) have a process to support EU model clauses that has allowed us to continue supporting most of our EU customers. There are a lot of nuances to all of this, so it's best to talk to someone on our team who has expertise and
27.
by jrodom 11y ago
We are working on this based on what we have discovered so far, there appears to be a content issue that's impacting deliverability. We have ruled out any issues with the IP address these messages are being sent from. Our lead reputat
28.
by jrodom 11y ago
Great feedback. Our UI is definitely something that could use some attention and is a big priority for us this year. We've made some big hires that are 100% focused on making it a great experience. If you'd like to talk about mo
29.
by jrodom 11y ago
Today, we launched a new API that allows you to access the content of messages you've sent over the last three days. We have details on our blog @ http://blog.mailgun.com/how-to-view-your-messages/
30.
by jrodom 11y ago
I'm sorry we let you down. If it's not too late, I'd love to get to the bottom of this today. Can you share details with me? josh [at] mailgun [dot] com

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