jasonhoffman

4 ms·

1.
by jasonhoffman 16y ago
Yes, you can contact support at help.joyent.com and they'll move your old textdrive account from jervis.
2.
by jasonhoffman 16y ago
Just can't win. I am reading all the comments, and I'm not spamming the thread. I'm having a conversation on a site that I frequent everyday. This is called being responsive.
3.
by jasonhoffman 16y ago
For example, read the comments below from quintinsykes and chuckmcknight.
4.
by jasonhoffman 16y ago
To even call this "Joyent" is misleading. The packing system is the same, it's BSD userland. The paths are the same. Everything is the same. The kernel shouldn't matter. And if you had told support that you wanted us to just migrate you bec
5.
by jasonhoffman 16y ago
This has absolutely nothing to do with "Joyent Cloud". Nothing. The IaaS product has had 99.999-100% uptime this year. This is a 6 year old sharing hosting product that's currently free.
6.
by jasonhoffman 16y ago
He's currently at "free", so get any more aggressive than that.
7.
by jasonhoffman 16y ago
Thank you, we actually take our support very seriously and we're pretty accessible. He's talking about a different product than what you have.
8.
by jasonhoffman 16y ago
Also incorrect. "About 4 years ago" we always did >99.99% uptimes even on the old textdrive stuff. I'd be happy to show all the old stats and graphs, we still have them.
9.
by jasonhoffman 16y ago
If it was a couple of years ago and for large quantities of bandwidth, then you would have been talking to me. We didn't have "sales people" a couple of years back. And I would have said "No" because we weren't in the business of selling "l
10.
by jasonhoffman 16y ago
And there's no reason that you needed to pay additional unless you bought a different product.
11.
by jasonhoffman 16y ago
If you're on an old textdrive server, then you need to move, like we've been saying.
12.
by jasonhoffman 16y ago
This is correct. We've been offering upgrades to newer stuff. You just need to contact support.
13.
by jasonhoffman 16y ago
Not comparable for this.
14.
by jasonhoffman 16y ago
Hi. This is Jason Hoffman, Dean's co-founder of Textdrive and current founder at Joyent. If you're worried about your sites on the old Pendrell, then go over to support and take the upgrade that's been offered and migrate off.
15.
by jasonhoffman 16y ago
We never pressured anyone to repurchase anything. And switching from a shared hosting product from 2004 to a VPS at Linode. Makes sense but it's not a side-grade.
16.
by jasonhoffman 16y ago
I get the frustration. I really do and I apologize for any bump like this. I'm the founder of those old textdrive "share hosting" servers (they really have nothing to do with Joyent's current product line). These servers are ~6 years old an
17.
by jasonhoffman 16y ago
Yes, Bruno's fundamental point is that "desktop" language VMs will just end a process when there's memory allocation errors. So basically there has to be real means to instrument and error handling has to be robust, he's correct in this ass
18.
by jasonhoffman 16y ago
Thank you and it does count.
19.
by jasonhoffman 16y ago
This is happening.
20.
by jasonhoffman 16y ago
It's not updated for a current version of Rails but it is completely open sourced.