jasoncornwell

5 ms·

1. 1.▲
   by jasoncornwell 13y ago

   Are you really suggesting that email should just be for work, and that we should ignore personal use cases: photo and link sharing, for example, or just writing a thoughtful message to a seldom-seen friend? Lots of Gmail users do those thi
2. 2.▲
   by jasoncornwell 13y ago

   Actually, we care deeply about customer feedback and several of us on the product team read the threads on the product forums personally, especially when there is vocal feedback. We don't necessarily act on everything, of course. Wit
3. 3.▲
   by jasoncornwell 13y ago

   The situation is actually a bit worse than that. As soon as Barry replies, Adam becomes the only person on the to line and everybody else is moved to cc despite all of Adam's hard work to distinguish recipient types up front. To vs C