jarland

7 ms·

1.
by jarland 1y ago
No, I went straight to trying to shame them on Twitter. The part where I said "We’ve tried to talk. @Apple just stops responding once they realize what we’re asking" was just a joke, you got me.
2.
by jarland 1y ago
There is no defined process for obtaining it. If you'd like to tear down that statement into little pieces and dissect it, I recommend getting a new hobby because it's not that interesting. MXroute doesn't go around threateni
3.
by jarland 1y ago
Having friends inside of Apple that provide you with something no one else can obtain is a fairly decent definition of favoritism. You cannot send Push notifications to the stock iOS Mail app no matter how hard you try. They can. There are
4.
by jarland 1y ago
The stock Mail app for iOS does not support JMAP.
5.
by jarland 1y ago
The stock iOS Mail app does not support JMAP and therefore it has no relation to Push notifications for the stock iOS Mail app.
6.
by jarland 1y ago
This is exactly why we put this as a forbidden use case in the MXroute policy: “Deceptive use against third party services by creating multiple email accounts to pretend to be multiple users of their service” Because if you want to maintain
7.
by jarland 3y ago
It varies. It likely is an exaggeration for you, but for someone else it isn’t. It only needs to target a few domains to act as a DDOS. Rejecting invalid recipients reduces spam scanning overhead. It’s very significant at scale, for someone
8.
by jarland 3y ago
Feel free to open a support ticket about that and request that I evaluate any such 30 minute delays. If it’s the Friday server and you’re referring to inbound, mitigation has been applied while I work on the long term fix.
9.
by jarland 3y ago
We (MXroute) maintain low queues (high queues set off alarms, literally). Funny detail, I actually have our combined mail queues as a widget on my phone: https://files.freesocial.co/f.php?h=0fyHTzMz&p=1 (don’t judge me,
10.
by jarland 4y ago
There's some good feedback in there and I appreciate it!
11.
by jarland 4y ago
Whatever you decide, I'm here for you at MXroute and would love to have you on board. I understand your concerns and I wouldn't say anything to invalidate them, the burden of choice is yours and I'm merely here if you need me
12.
by jarland 5y ago
I appreciate your recommendation. I'm no friend to intelligence agencies, but I don't want to necessarily put myself out there as a competitor to something like the old Lavabit. I'm not looking to be a victim of the US govern
13.
by jarland 5y ago
This has been my position for a while as well. We even saw last year the revelation that the CIA had been in Switzerland: https://www.washingtonpost.com/graphics/2020/world/national-... It's definitely a
14.
by jarland 5y ago
The problem is that a very significant number of email clients don't because it's not part of the open standards that they're implemented for.
15.
by jarland 5y ago
It's a very tight line to walk, when I intend to offer these lifetime packages and run a company that outlives me. That's why you'll see the price rising on it. I'm trying to find the impulse buy threshold and exceed it
16.
by jarland 5y ago
And that's totally cool. I think a lot of alternate perspectives around this focus on proprietary implementations, and my focus revolves mostly around open source and licensed software. MXroute isn't a software vendor, and this co
17.
by jarland 5y ago
How do you track the name without tracking the password itself? The IMAP standard doesn't provide a function for this. You'd have to log the password used and do it that way. It'd be hard to implement such a thing with the ba
18.
by jarland 5y ago
Appreciate those notes! Will be redoing a lot of the documentation very soon, and will keep this in mind.
19.
by jarland 5y ago
Apologies for the bad first impression. This is somewhat intentional. MXroute was originally created for sysadmins who don't need bells and whistles, and just need their email to get to its destination without fussing with IP reputatio
20.
by jarland 8y ago
Hey drcongo. Jarland from DigitalOcean here. Truthfully, we would have to talk about individual cases to provide a detailed answer. Being aware of who you are and knowing how the details of these cases compare in relation to you, I would sa
21.
by jarland 8y ago
Toss me an email, I'll see what I can do :)
22.
by jarland 8y ago
The answer depends on a variety of factors, but in general, when we're alerted to something that could be a violation of our Terms of Service, we attempt to engage with customers. In some cases, we may take actions against the resource
23.
by jarland 8y ago
I'd love to chat with you. If you have some time, send an email over to jdonnell@digitalocean.com and let's talk. I promise nothing but honesty, transparency, ideas, and maybe a few laughs :)
24.
by jarland 8y ago
Hey friends! My name is Jarland and I'm on the support team at DigitalOcean. We do have a number of fraud and abuse algorithms, and when we are alerted to potentially fraudulent activity, we take appropriate action, which includes noti
25.
by jarland 8y ago
I should have added to that: We're not actively trying to collect anything under $1, so to us a $0.15 balance is not something we need you to pay right now.
26.
by jarland 8y ago
That sounds, to me, like snapshot billing. Any chance you have any snapshots on the account? Toss me an email at jdonnell@digitalocean.com or open a ticket with our support team, we'll take a look :)
27.
by jarland 8y ago
Hey friend, I'm sorry that you've had a bad experience, but we can help. Our support team will gladly increase that limit for you on request. On the stories that you read, I hear you. It's a tough situation because I don&#x27
28.
by jarland 8y ago
I'm sorry you feel that way. We always try to work with our customers to resolve disputes in the best way possible. There are two sides to every story and we do respect the privacy of our customers. If you would like to talk about anyt
29.
by jarland 10y ago
I'm sure I'm around here somewhere ;) You can open a support ticket any time and we'll do our best to answer any questions you have. You can also email me at my name here @digitalocean.com.
30.
by jarland 10y ago
I think it's absolutely appropriate to sit down and talk about ways that we can prevent this, both in the short term and long term. I don't think it's as simple of a problem as some might suggest, because you've got to b

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