gerardojbaez

7 ms·

1.
by gerardojbaez 2mo ago
That's hilarious and actually a very valid point. I feel like companies treat customer support as an afterthought. AI or outsourced, it's just a bad experience and no better than waiting on the line for a real local human.
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Ask HN: As a customer, how do you feel about AI-First Customer Support?
2 points by gerardojbaez 2mo ago|4 comments
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by gerardojbaez 3mo ago
Agree!
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by gerardojbaez 1y ago
Well, if we aren’t developing (creating and bringing to life new software solutions), engineering (designing and building software systems), or architecting (planning and structuring the overall framework of software), what are we doing the
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by gerardojbaez 1y ago
I’m curious, what’s your opinion on people using the term Engineer even though they don’t have a formal Engineering degree, but do have experience?
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by gerardojbaez 1y ago
Valid point! But don't you think there could be instances where this could be useful for both ends, the freelancer and the customer? There are instances where the customer already know what he wants, could be typical maintenance, bug f
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by gerardojbaez 1y ago
I see your point, but it's not the intention here :)
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by gerardojbaez 1y ago
Not really, it's more of the way I would charge my customer as a freelancer. When I mention development-as-a-service, I don't mean to create a platform, its just a way to describe the way I see this (charging a monthly fee in exch
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by gerardojbaez 1y ago
I don't see why doing DaaS would limit the customer in choosing developers. I mean, I'm not talking about having a SaaS-style platform where the customer registers an account and submits work. I'm talking about freelancer-cus
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by gerardojbaez 1y ago
Isn't consultancy more of providing guidance and advice about specific subjects?
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Ask HN: Developer-as-a-Service?
3 points by gerardojbaez 1y ago|16 comments
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by gerardojbaez 1y ago
Looks great, what motivated you to build this?
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Show HN: A Free, Offline-First Cash Register That Runs in the Browser(takeasale.com)
2 points by gerardojbaez 1y ago|0 comments
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Ask HN: One Time Pricing Option on SaaS
1 points by gerardojbaez 3y ago|0 comments