doorhammer

8 ms·

1.
by doorhammer 8mo ago
> Red cuts change the set of answers found by a query, green cuts don't. Ohhh, interesting. So a green cut is basically what I described as cutting branches you know are a waste of time, and red cuts are the ones where you're w
2.
by doorhammer 8mo ago
I'm wildly out of my depth here, but sometimes I find I learn quickly if I try out my intuition publicly and fail spectacularly :) > "This is necessary for optimization but can lead to invalid programs." Is this not the ca
3.
by doorhammer 8mo ago
Side note: Just clocked your name. Read through Practical TLA+ recently modeling a few things at work. Incredibly helpful book for working through my first concrete model in practice.
4.
by doorhammer 8mo ago
Totally fair. Realistically “check it out” means I’ll probably spin up an env and try modeling a few things to see how it feels. I’m mostly a language tourist they likes kicking the tires on modes of modeling problems that feel different to
5.
by doorhammer 8mo ago
I always come back to prolog to tool around with it but haven’t done a ton. Bidirectionality has always been super fascinating. Didn’t know about Picat. 100% going to check it out.
6.
by doorhammer 1y ago
I think you're interpreting > I understand how people can get addicted to it as > I understand how people can get addicted to it and I endorse it as a route to making all your worries go away. I'm going to put words in the o
7.
by doorhammer 1y ago
As a whole the incentives of capitalism are aligned as you suggest, but every major corp I've worked with has not-so-rare pockets of savvy middle managers that know how to play the game and also care about the welfare of their employee
8.
by doorhammer 1y ago
Hey, thanks for saying that. I have huge gaps in time commenting on HN stuff because tbh, it's just social anxiety I don't need to sign up for :| so I really value someone taking the time to express appreciation if they got someth
9.
by doorhammer 1y ago
Yeah, I don't want to downplay the reality of companies making bad decisions. I think for me, the way the GP phrased things just made me want to give them the benefit of the doubt. Given my experience, people I've worked with, and
10.
by doorhammer 1y ago
So, I fully agree that we should be aware how AI use is impacting front-line agents--honestly, I'd bet AI is overall a bad thing in most cases--but that's just a gut feeling. That said, it's possible the agents weren't g
11.
by doorhammer 1y ago
Yeah, if I were running a QA department I wouldn't let llms anywhere near actual customers as far as trying to resolve a customer issue directly. And, this is just a guess, but it's not uncommon that whale customers like that have
12.
by doorhammer 1y ago
They might not be, and their use-case might not be one I agree with. I can just imagine a plausible reality where they made a reasonable decision given the incentives and constraints, and I default to that. I'm basically inferring how
13.
by doorhammer 1y ago
Yeah, I was a QA data analyst supporting three multi-thousand agent call-centers for an F500 in 2012 and we were using phoneme matching for transcript categorization. It was definitely good enough for pretty nuanced analysis. I'm not s
14.
by doorhammer 1y ago
So, I wouldn't be surprised if someone in charge of a QA/ops department chose LLMs over similarly effective existing ML models in part because the AI hype is hitting so hard right now. Two things _would_ surprise me, though: - Tha
15.
by doorhammer 1y ago
Again, not the OP, so I can't speak to exactly their use-case, but the vast majority of call center calls fall into really clear buckets. To give you an idea: Phonetic transcription was the "state of the art" when I was a QA
16.
by doorhammer 1y ago
I'm curious, have you noticed an impact on agent morale with this? Specifically: Do they spend more time actually taking calls now? I guess as long as you're not at the burnout point with utilization it's probably fine, but w
17.
by doorhammer 1y ago
Sentiment analysis, nuanced categorization by issue, detecting new issues, tracking trends, etc, are the bread and butter of any data team at a f500 call center. I'm not going to say every project born out of that data makes good busin
18.
by doorhammer 1y ago
Not the op, but I did work supporting three massive call centers for an f500 ecom. It's 100% plausible it's busy work but it could also be for: - Categorizing calls into broad buckets to see which issues are trending - Sentiment a
19.
by doorhammer 1y ago
I think it’s just a mistype I have a pro plan and I hammer o3–I’d guess more than a hundred a day sometimes—and have never run into limits personally Wouldn’t shock me if something like that happened but haven’t seen evidence of it yet
20.
by doorhammer 2y ago
Yeah, for sure! So I should say I'm playing a bit fast and loose with "internal DSL" here, so that might have been a little misleading. I'm not doing anything fancy like you could do in Scala or Ruby where there are a lo
21.
by doorhammer 2y ago
> the debugger nonsense, and with the weird CLI live reload removal C# is probably my favorite overall language and this resonates a lot with me. I did C# Windows dev for the first five years of my career. I think I've got about fo
22.
by doorhammer 2y ago
C# and Clojure are probably my two favorite languages, but I've done much much less Clojure in production, and for my personal disposition C# is my overall favorite. For bread-and-butter concurrency (make a bunch of external service ca
23.
by doorhammer 2y ago
Tangentially related: When I was doing C# on Windows full time I ended up using LINQPad a ton for almost all of my daily scripting. LINQ + MoreLinq + Extension Methods makes it really easy and fast to make type safe internal DSLs that I wou
24.
by doorhammer 2y ago
C# is one of my favorite languages and I generally think the features they add are high quality and provide a lot of real value, but I also agree that the flip side of that coin is a pretty large language. I think you have to be pretty good
25.
by doorhammer 2y ago
I still really vividly remember a Descent map finally clicking in my head and thinking “oh… this game is _actually_ 3d” probably some nostalgia there but great memories
26.
by doorhammer 3y ago
When people ask me what my personal experience of adhd is, I describe it as being the worlds best street magician--except I'm also the mark--and I suck at making things reappear.
27.
by doorhammer 3y ago
This feels like an unnecessarily derisive take on a blog post where the author seems to just be expressing a personal experience. I read it as saying "this thing has some major limitations that forced me to slow down, which is actually
28.
by doorhammer 3y ago
I was primarily a SQL Server dev and worked in an analytics department supporting homedepot.com call centers. I personally did about half and half application work in C# and the kind of query writing/analysis/optimization you&#x27
29.
by doorhammer 3y ago
I appreciate what you're saying here, and that your comment is more tactful than others, but I also see why the the op would be frustrated with the responses. The responses to far, to my subjective reading, imply that the OP did someth
30.
by doorhammer 3y ago
I think that's important, tbh I love powerful. I've used it for a long and even though I primarily work on macos/linux now, I install powershell core on everything. That said, I _started_ using it because I was working on a w

More ›