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Ask HN: In the age of AI, why is incident handling still manual?
2 points
by
dense_rep
6mo ago
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1 comments
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by
dense_rep
6mo ago
Ticket writing is one thing. Does anyone see automated IT ticket resolution? Seems tool vendors are introducing AI for issue resolution. But my sense is that in practice they struggle too with the real-life shitshow. Anyone try any of these