dataexec

6 ms·

1. 1.▲
   Salesforce Cuts 4k Customer Service Jobs as AI Agents Replace Human Staff(odsc.medium.com)

   18 points by dataexec 1y ago|3 comments
2. 2.▲
   by dataexec 1y ago

   The Pudding is such a cool publication. They have incredible research and dataviz, in particular on cultural topics but not only. It’s worth subscribing to their newsletter. Glad to see them there!
3. 3.▲
   by dataexec 1y ago

   I hope so but we could also be staying in an eternal state of FOMO as the proprietary models keep getting marginally (or a lot) better.
4. 4.▲
   by dataexec 1y ago

   We can assume the two are so strongly correlated that it's not worth it to differentiate. Even though many exceptions exist.