dabluck

8 ms·

1.
Podcast Apps: A Framework for Dying Slowly with Dignity(uncommonapps.nyc)
2 points by dabluck 2mo ago|0 comments
2.
Reclaiming a Decade of Podcast Listening History(uncommonapps.nyc)
2 points by dabluck 2mo ago|0 comments
3.
by dabluck 2mo ago
No it isn't. I was talking about this app https://www.calai.app/ But I don't work on it I was just giving examples. And I'm not against ads, I just don't think they should be the only way to make money o
4.
by dabluck 2mo ago
It's definitely true that Apple and Google have not allowed enough experimentation here
5.
by dabluck 2mo ago
Yes, it's fine to nudge the world in the direction you want it to be, but it's also worth reconciling yourself to the world as it exists
6.
by dabluck 2mo ago
Yes open source is a whole different animal, I had a paragraph addressing open source but decided it really needs its own essay, so stay tuned for 'open source is a scam'
7.
by dabluck 2mo ago
I don't know what you're referring to but I own a podcast app and have nothing to do with robocalling
8.
by dabluck 2mo ago
That's totally fine, if you want to work on the sun tracking app in your free time and release it, I encourage it. But there's a lot of weird obsessive niches and I don't think you're going to make all of them, so the pe
9.
by dabluck 2mo ago
If you don't like or want any mobile apps whatsoever, I completely agree you should not pay for them.
10.
by dabluck 2mo ago
I do the same. Then when I lose access and I actually care, I know that's something I should support.
11.
by dabluck 2mo ago
Thanks for reading. Totally agree Apple can do more a lot here and it's disappointing they haven't tried.
12.
by dabluck 2mo ago
The cheaper it is then the more people you need to sustain it. If there are only a small number of obsessives who want the sun tracking app, and the sun tracking app is really great and serving their needs, it should probably be more expens
13.
by dabluck 2mo ago
Can you list any examples of companies that have done this well? The products I have used that tried this either stopped trying it (Ulysses articulated it really well) or devolved into shinier objects. In practice I think it's pretty t
14.
by dabluck 2mo ago
I think broadly your comment is true, and it would be better for the good actors if the bad actors didn't exist. Apple and Google do make it pretty easy to cancel though vs the wild west of the web
15.
by dabluck 2mo ago
In my experience the only genre of HN comments is that subscriptions are evil, so I'm glad to see there are other perspectives. While it's true that software has been around a long time, it's also true that the world changes
16.
by dabluck 2mo ago
I addressed this in the post. I don't quite understand what people mean when they say they want to own their software. I mean okay you can put the CD on the shelf. Now what? I understand why they don't like paying money. But owner
17.
by dabluck 2mo ago
Hmm interesting, wonder how Anthropic and OpenAI make money. Subscriptions perhaps?
18.
Just Pay the Subscription(uncommonapps.nyc)
40 points by dabluck 2mo ago|117 comments
19.
by dabluck 2mo ago
I asked Claude to check my post for spelling and typos, etc before posting, and it told me not to post it because people on hacker news are the same ones who email you about subscriptions, so it wouldn't be well received. Gotta hand it
20.
by dabluck 2mo ago
> The failure here, based on the article, is you had an idea about customer support, and you bought a company to test it. That's not at all what happened, nor did I say that anywhere. I didn't buy a company in order to test a t
21.
by dabluck 2mo ago
You may or may not be surprised to find out I have actually done this, and it did not in fact make the user happier but in fact enraged them that instead of doing what they wanted me to do I had pointed them to a competitor.
22.
by dabluck 2mo ago
After a long day answering emails, I love kicking back and moderating my support forum.
23.
by dabluck 2mo ago
People keep talking about how much flack I got but I don't think I've ever written anything that has resonated more with people. I'm not mad I got feedback guys I can take it. As for your comment, the title of the piece inclu
24.
by dabluck 2mo ago
I wouldn't use the word cozy but in theory loyalty, evangelism, retention, word of mouth would all improve if people had great experiences and felt like I was accessible and responsive, and this might be transferable to other projects,
25.
by dabluck 2mo ago
All comments here yeah. Almost to 11K views and there were less than 50 before I posted, with a dozen new subscribers to the blog.
26.
by dabluck 2mo ago
People on hacker news really love to argue about subscriptions! Many of them even email me the same things. Great fodder for discourse.
27.
by dabluck 2mo ago
Thanks. I'm not really understanding the likes comment. What are likes in this context? I was very explicit in the post I thought providing better support would build customer relationships and improve retention, and I learned that rea
28.
by dabluck 2mo ago
I didn't really write this to promote the product and it's not important to understand the content but it's now linked in the first sentence. But since you don't care I think we are good.
29.
by dabluck 2mo ago
We don't charge for night mode. I don't really think versioning would work very well for us, many have tried, but I do agree Apple should facilitate other business models like this in a better way.
30.
by dabluck 2mo ago
Pretty fair comment RE pricing feedback, I thought I was pretty clear I do care about your bugs quite a bit, but you're not necessarily going to have a good experience reporting it, and it's just not going to build rapport despite

More ›