ckeck

5 ms·

1.
by ckeck 3mo ago
Just in time for the 30th anniversary. This looks great, well done!
2.
by ckeck 1y ago
Don't do that
3.
by ckeck 2y ago
"Well-well look. I already told you: I deal with the god damn customers so the engineers don't have to. I have people skills; I am good at dealing with people. Can't you understand that? What the hell is wrong with you people
4.
by ckeck 8y ago
Because it's webex ... sigh ... At least it's not Google Hangouts. That crap platform will kill any laptop battery in ~30-45 min flat and make it seem like you're rendering some 8K video.
5.
by ckeck 8y ago
I say go for it. Sounds like you've got an itch to scratch :)
6.
by ckeck 9y ago
Exactly what I came to ask, because I have at least a handful of vendors (perhaps more) that I have to key in across multiple categories. Rules cannot be applied to these transactions. For the obvious ones, I already have automatic rules bu
7.
Who Gives a Crap About Net Promoter (NPS)(promoter.io)
5 points by ckeck 9y ago|0 comments
8.
The 45 Tools We Use to Run Our SaaS Company(promoter.io)
9 points by ckeck 9y ago|0 comments
9.
by ckeck 9y ago
Tried SimpleNote? www.simplenote.com
10.
by ckeck 9y ago
Reading the comment thinking...I wonder if I know this guy...check username...yup :) How goes it?
11.
by ckeck 10y ago
It's ok, AT&T has been aggressively rolling out their fiber service in San Antonio the past year and it's quite good! Same $70/mo, no data mining, no data caps, no equipment rental fee...and a cool 930-940 Mbps bi-directi
12.
by ckeck 10y ago
Fair enough -- I like your style :)
13.
by ckeck 10y ago
In the early 2000's there was the "original AT&T", a separate wireless company called AT&T Wireless, then Cingular who was the wireless group/division of SBC (Southwestern Bell) and SBC themselves. Consolidation
14.
by ckeck 11y ago
Surprised no one mentioned this already. I was a KS backer for Kung Fury and pretty sure that Blood Dragon gave them some "inspiration". Love them both!
15.
by ckeck 11y ago
Kickstarter backer here...and sadly, yes. As far as I can tell anyways. Never received anything that actually worked :(
16.
by ckeck 12y ago
Thank you for sharing...way to be persistent and not give up! Hate when I see founders seemingly giving up too early because they don't see the instant success/traction of the lucky few. On another note, I wanted to ask about the
17.
by ckeck 12y ago
I was always impressed by this during several of his keynotes at QuakeCon the past few years. I believe it was 2012 when he was standing next to the chair talking and didn't seem to flinch for almost 2 hours straight.
18.
by ckeck 12y ago
"People forget that marketing, done well, is the creation of pain points." --l33tbro I like that.
19.
by ckeck 12y ago
The primary issue with churn is that there are few reliable ways to get a picture of accounts that are likely to churn. We're starting to see better data driven options (at least with online services) by watching user behavior which ca
20.
by ckeck 12y ago
Great article Todd! Thank you for sharing your experience. Would be good to hear more about how you engaged with your customers post-survey which is one of the most important aspects of Net Promoter. Driving to that direct engagement (to ei
21.
What is a customer recommendation worth? More than you think.(promoter.io)
3 points by ckeck 12y ago|0 comments
22.
by ckeck 12y ago
Darn, missed this thread yesterday. Here is mine. It's gone through some changes...it's never perfect. http://imgur.com/a/3R5kP
23.
by ckeck 12y ago
Surprised here too at the lack of engagement, but I appreciate your comment...maybe I timed the post wrong :) We are seeing a fairly strong surge in popularity with Net Promoter within the startup community, but I do think that many people
24.
by ckeck 12y ago
OP here. We launched last week after a private beta for about 3 months. Have delivered over 1M NPS surveys. Roadmap over the next 3-6 months is really exciting and opens up a lot of possibilities. Any and all feedback is welcome (site, app,
25.
Show HN: Promoter.io, a SaaS platform built for measuring NPS(promoter.io)
6 points by ckeck 12y ago|3 comments
26.
by ckeck 13y ago
Keep in mind that this appears to be a Dell "Professional" series monitor and not one of their UltraSharp lineups. So something somewhere has been sacrificed in order not to be included in the US class, and it shows in the price.
27.
by ckeck 13y ago
Federal Government employees have their pay publicly visible, at least many of them. Some Universities do the same. I'm not sure why this is so mind-blowing for some. Also, keep in mind that they clearly set the opposite expectation ab
28.
by ckeck 13y ago
How did I never hear about this before?
29.
by ckeck 13y ago
> and Y should be enough to incentivize me work my ass off for you. So for you the salary component has no impact on whether you work hard for your employer or not? That's simply the cost of doing business from your perspective?
30.
by ckeck 13y ago
Was checking to see if someone had put this out there. Avid user of the Action Books, highly recommended.

More ›