bigmicro

3 ms·

1.
by bigmicro 2y ago
I was. I was answering calls for 8 hours straight as it was on HN first page. Then decided to go to sleep!
2.
by bigmicro 2y ago
This was our original focus and remains core. Currently, you can create and share unique links across channels for different purposes. In the medium term, we'll introduce disposable 'aliases', which are designed to be throw-a
3.
by bigmicro 2y ago
Thank you! - We do not support cname domains (not part of the short term roadmap) - We're not happy with the standard widget, we're certainly open to customization, any are open to feedback and introducing configs/customizati
4.
by bigmicro 2y ago
We’re definitely heading in that direction and currently experimenting with LiveKit’s Agent framework. I’m guessing you’re Russ from LiveKit? If so, I’m a huge fan of what you’re doing! Would love to connect and explore ideas further ahmad@
5.
by bigmicro 2y ago
Good idea! done
6.
by bigmicro 2y ago
Agreed. For now, you can customize the offline message, such as saying "I'm typically online 12pm-4pm on Mon/Tue", or alternatively, drop a Calendly link or your email.
7.
by bigmicro 2y ago
Yes. You can set yourself `always online`, or `always offline`, or `scheduled`. In the last one, you specify hours in the day (e.g. 9am-5pm), and sync with external calendar (currently Google Calendar) which marks you as offline when you&#x
8.
by bigmicro 2y ago
Absolutely, we'd 100% love to learn more about that and co-design. Could you possibly send us a note on hello@onair.io?
9.
by bigmicro 2y ago
Thank you! you're so kind.
10.
by bigmicro 2y ago
Livekit. Amazing product and community, and has a self-host option. Highly recommended whether you're doing WebRTC or voice agents. First version (pre-launch) was on Agora, their API was a nightmare, highly unrecommended.
11.
by bigmicro 2y ago
Hey. A single user can indeed use round-robin; they can connect multiple devices (up to 3 on a single license Basic Plan). In that sense, a single user can have round-robin among three mobile phones. Having said that, will think more on how
12.
by bigmicro 2y ago
Thanks! so, you can add an "offline message" that is displayed when your link is offline. In that case, adding a Calendly link to that message might make sense. Or simply "I'm typically online 12pm-4pm for walk-ins"
13.
by bigmicro 2y ago
If the creator has the app (onair.io/ios , onair.io/android), they would receive notifications there and can take the call. Also, if a browser is open when someone calls them, they would also receive notifications there as well.
14.
by bigmicro 2y ago
A few: - assign calls to different members (round-robin, escalation) - capture lead info (name, email, etc) - don't reveal actual phone number - recording, transcription - soon, conversational AI agent (as optional backup) With a Whats
15.
by bigmicro 2y ago
You can overcome this using headers, which instructs Gmail not to cache. Snippet: response.headers["Cache-Control"] = "no-cache, no-store, max-age=0, must-revalidate" response.headers["Pragma"] = "no-cache
16.
Show HN: OnAir – create link, receive calls(onair.io)
263 points by bigmicro 2y ago|106 comments