MatthewB

10 ms·

1.
by MatthewB 4y ago
You should put a video on the homepage, front and center, of the product in action.
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by MatthewB 4y ago
Very nice. Very useful.
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by MatthewB 8y ago
Sonar | Software Engineer and Sr. Software Engineer (Rails) | San Francisco, CA | Onsite Sonar is helping businesses build personal relationships with customers through mobile messaging. Most B2C companies are still using antiquated communi
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by MatthewB 9y ago
Come join our fun, diverse team to help build a much better customer experience.
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by MatthewB 10y ago
Sonar | San Francisco, CA | Multiple roles | Onsite | https://www.sendsonar.com/ Sonar helps companies communicate with their customers on mobile messaging channels such as SMS, Facebook Messenger, Whatsapp, and WeChat. By
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by MatthewB 10y ago
Sonar | San Francisco, CA | Multiple roles | Onsite | https://www.sendsonar.com/ Sonar helps companies communicate with their customers on mobile messaging channels such as SMS, Facebook Messenger, Whatsapp, and WeChat. By
7.
by MatthewB 11y ago
Sonar ( http://www.sendsonar.com ) - San Francisco, CA - Onsite Sonar allows customers to communicate with companies on more effective channels. From SMS to WeChat, our vision is to allow customers to reach companies on the channe
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Improved data bindings for ReactJS(blog.sendsonar.com)
14 points by MatthewB 11y ago|1 comments
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by MatthewB 11y ago
Thanks for the comment. We believe the potential for abuse on SMS is the same as any channel. If a crook spoofed a phone number (pretending to be a company), the customer would still need to initiate the order. Meaning, if they received a t
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Show HN: Accepting Payments Over SMS with Stripe(blog.sendsonar.com)
22 points by MatthewB 11y ago|6 comments
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by MatthewB 11y ago
Great case study by nbhartiya on how Mayvenn used SMS to really drive home the personal touch for a huge community of stylists.
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by MatthewB 11y ago
Exactly...unnecessary statement and makes the writer look amateur. There are plenty of great accelerators out there that aren't YC. Sure, YC is the "Harvard of Accelerators" but there are plenty of other great colleges out th
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by MatthewB 12y ago
For more applications, a couple back and forths is all it will take. Then, you can have your preferences saved for next time. For me, I'd rather send a few text messages back and forth than sit synchronously on a voice call for 15 minu
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by MatthewB 12y ago
Thanks for the kind words:) Luckily, there weren't too many negative comments but I was happy to address their concerns. Can't make everyone happy (especially on the internet).
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by MatthewB 12y ago
thanks, updated.
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by MatthewB 12y ago
Agreed about the FCC. For the $500/month short codes, were those unique or shared? Shared short codes don't work with 2-way communication (when someone replies, which business does it go to?).
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by MatthewB 12y ago
We use long codes. There's a distinct difference between marketing/spam and customer service/support. When a customer initiates the conversation via text, it is generally seen as an assumed opt-in. Our issue with short codes
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by MatthewB 12y ago
I don't know how they're doing payments exactly but if I had to guess they are recording a customer's credit card info to stripe and associate to a phone number somewhere. Since Magic says you need to send them your credit ca
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by MatthewB 12y ago
Yep. Sorry didn't mean to come off as defensive, just trying to respond to everyone quickly:)
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by MatthewB 12y ago
Exactly our purpose. We want to show other businesses how to do what Magic did (at least the texting piece). Execution is everything though.
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by MatthewB 12y ago
We loved their implementation of SMS and so did a lot of other people. We aren't saying "here's how to build a better version" as own main point but rather, if you want to add this type of service to your own business, y
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by MatthewB 12y ago
I believe a lot of the value is the simplicity of SMS. No logins, save the number in your phone and just text them like you would your friend with a request...done! You're right though, the aggregation is definitely a big part of it.
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by MatthewB 12y ago
great question. the main reason to use Sonar over twilio is that you'd have to essentially build our platform to be able to offer service like Magic. You need to be able to quickly send and receive text-messages through a web-UI (other
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by MatthewB 12y ago
do you mean webchat? that's a good option as well but to build something as simple and awesome as Magic, text messaging is the way to go
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by MatthewB 12y ago
hey all - matt from Sonar here. happy to answer any questions. you can offer Magic-like service to your customers within minutes with Sonar.
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Show HN: Add “Magic” to Your Business(blog.sendsonar.com)
84 points by MatthewB 12y ago|69 comments
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by MatthewB 12y ago
Co-founder here, happy to answer any questions.
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Going from MVP to Product Hunt Launch(blog.sendsonar.com)
9 points by MatthewB 12y ago|2 comments
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by MatthewB 13y ago
Took me about a week to find 2 of them on newegg. If you check newegg daily, you can probably find a couple here and there. You can possibly even find a name brand one.
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by MatthewB 13y ago
Good job Finbar+crew. :)

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