ChrisDutrow

9 ms·

1.
Dinopass.com Are they reasonably secure passwords?
1 points by ChrisDutrow 4y ago|1 comments
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by ChrisDutrow 5y ago
Holy. Shit. That would have been a freaking disaster if that happened to us, especially having to re-tool the application for new SIDs. I'm a little surprised that there is not a cooling off period after an account deletion as opposed
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by ChrisDutrow 5y ago
What was the nature of the problem you had with them? Mostly I can forget they exist and do other things with my business. But my use case is very vanilla: no outbound automated marketing, its used by only a few people at my specific compan
4.
by ChrisDutrow 5y ago
I think you are right that it's not a valid use case anymore, even if they still assert that it is, because the reality is that it caused this problem. Even if they had responded to me immediately, my phones would have been shut down o
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by ChrisDutrow 5y ago
Which pricing tier do you use? I've been thinking of starting with the for a while. Now we use a hodgepodge of Skype and WhatsApp
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by ChrisDutrow 5y ago
It needs to be human readable, so maybe pig latin instead
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by ChrisDutrow 5y ago
Oh no, I didn't take it that way. I just thought what you said was very interesting and wanted to provide more information and confirm that you were correct.
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by ChrisDutrow 5y ago
I agree. Although this particular thing may have happened because they got backed into a corner by the carriers. They might have been forced to scramble and suspend a bunch of accounts in order to protect themselves from being suspended. It
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by ChrisDutrow 5y ago
Yeah I think we're on the same page here. I mean its a complicated problem, they're under pressure to solve it. They were backed into a corner by the carriers and suspended my account. Shit happens. They just need a phone number.
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by ChrisDutrow 5y ago
Yes I think you are right. But I don't think Twilio allows it unless I somehow register the number and authenticate that I own. I could be wrong, but I think they have a way for me to register my cell number so I could "spoof&quot
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by ChrisDutrow 5y ago
It might be possible to register numbers with them, but they still could get in trouble with the actual carrier of the cell number so it might not even matter.
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by ChrisDutrow 5y ago
I'd be really curious to know if this is what happened. Whats more interesting is he lives in Spain and his cell phone is on a Spanish carrier. I also understand and agree with your argument about why they might have done what they did
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by ChrisDutrow 5y ago
It's not an unauthenticated open relay. It's like if you had a restaurant and you wanted to use Twilio. You might forward text messages sent to the restaurant number hosted on Twilio to your personal cell phone number.
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by ChrisDutrow 5y ago
Which provider did you end up using?
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by ChrisDutrow 5y ago
Oh I didn't even realize they had SMS. I was just thinking I could use push messages instead of SMS.
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by ChrisDutrow 5y ago
I read something about how Amazon was accidentally firing people in their warehouses due to an automated system. And the HR people in the warehouse didn't have the power to override it.
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by ChrisDutrow 5y ago
Ok so are you saying that Twilio cannot be used to rely messages from company phone numbers to employee cells phones? I would understand if this was an edge case, but my understanding is this is a quite common and a core use case. I'm
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by ChrisDutrow 5y ago
I should clarify that these messages are being relayed internally to me and like two other people. It would not be possible for someone to use out software to spam people. We are not a SAAS provider. We are a local service company.
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by ChrisDutrow 5y ago
I'm going to guess that slack would not ban for this reason. It would not make sense at all.
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by ChrisDutrow 5y ago
You are really good at explaining these things. Very often people say things that I know are incorrect and actually sound quite stupid, but then I am unable to articulate why. I was very surprised at the number of incorrect negative respons
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by ChrisDutrow 5y ago
Hey Jeff, Thanks for taking the time to respond. The fact that you responded to this message at all resolves my initial concern, which had more to do with if I needed to change providers because of a cultural shift within your company. I un
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by ChrisDutrow 5y ago
I'm going to have to cop to this. I was desperate and needed a way to get my phone calls up and running. I have many employees that rely on me to feed their families. We employ a lot of refugees with large families and if I don't
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by ChrisDutrow 5y ago
Yeah GoDaddy and HostGator are like this. Amazon EC2 is not. Also Google treats businesses like this if they have profiles on their maps. A business might rely on their google maps profile for 100k+ in revenue, but they can't get someo
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by ChrisDutrow 5y ago
I think one of the key contexts here is being forgotten: These are all internal messages. Someone cannot use our system to text random people. It's literally one person seeing them. We're a local service company. We're not SA
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by ChrisDutrow 5y ago
Exactly. Also I should point out that we weren't sending spam. It's just relaying the messages that we receive internally. I would think sending spam would be more if we allowed people to sign up for a our service and then people
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by ChrisDutrow 5y ago
I'm already using a spam detection API. But remember those things don't block all spam. Also, there are other ways to solve this specific problem given that they are intent on auto-suspending my account in this type of context. I
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by ChrisDutrow 5y ago
Yes, these are very good ideas. Didn't even think of the JPEG one, very cool!
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by ChrisDutrow 5y ago
UPDATE::::: Due to Greg from Twilio seeing this post and providing me a way to reach out, I was able to get the problem resolved. He spent about an hour on the phone with me today and provided some more information about the issue. A few hi
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by ChrisDutrow 5y ago
I did mitigate the problem last time. I communicated with them and they told me it was fine. I'm very curious. Is this a communication mistake? Like do you think I'm some big company that forwards text messages to random people? D
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by ChrisDutrow 5y ago
Oh very cool, thanks for this suggestion. I think the outgoing text messages actually add up to be kind of expensive too so this could save some money.

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