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I really really don't get the part where some early kickstarter backers still haven't seen their consoles shipped...all the while it's selling on Amazon on othe

by sami36 13y ago

I really really don't get the part where some early kickstarter backers still haven't seen their consoles shipped...all the while it's selling on Amazon on other retail channels. I just don't get it.

Nursie 13y ago
--edit2-- Comment removed, unhelpful speculation on my part.
- jzwinck 13y ago
  In other words they are insolvent?
- williwu 13y ago
  $8,596,474 is not enough to ship to Kickstarter backers first?
  - rocky1138 13y ago
    See the other comment in this thread. It's basically down to the fulfillment company failing. OUYA sent the last of the backer units shipping weeks ago.
- smalter 13y ago
  In addition to the $8.5M Kickstarter, they raised $15M from Kleiner Perkins. http://venturebeat.com/2013/05/09/ouya-raises-15m-from-kleiner-perkins-and-mayfield-delays-launch-to-june-25/ http://venturebeat.com/2013/05/09/ouya-raises-15m-from-klein...
moron4hire 13y ago
They explained that their shipping fulfiller is at fault. They sent the required number of units to the warehouse, they just haven't left the warehouse yet. So that's how to get it.
- Dylan16807 13y ago
  That's not an excuse. If you're selling thousands of units you need to do test shipments and figure out how long things actually take. And they already delayed retail a month at the last minute, that should be enough time to get shipping worked out.
  - malkia 13y ago
    what would be an excuse then?
    - Dylan16807 13y ago
      It's really hard for me to think of a valid excuse for shipments to be significantly delayed for something that was ordered a year in advance. I can think of many valid reasons for production delays; production is hard and unpredictable. Shipping not so much. Maybe a natural disaster.
      - moron4hire 13y ago
        It was funded a year in advance. "Ordered" a year in advance makes it sound like they had the thing ready and complete and have just been sitting on their asses instead of getting the things built. This was early access--in some cases customized--hardware. I got mine, I'm not too happy with it, but it was $100. Maybe 6 months from now I can crack it open and fix the major problems with it. But I helped get a company started that is doing something unique. That was worth the $100 alone.
        Dylan16807 13y ago
        When it comes to shipping delays, and only shipping delays, it does not matter in the slightest when the product was made. What matters is figuring out how to get devices shipped efficiently and legally. Which they utterly failed to do. And I wish you would have helped a competent android game device company instead of Ouya, but what's done is done.
sp332 13y ago
This email was sent to all backers this morning: http://pastebin.com/R9RQS3ak http://pastebin.com/R9RQS3ak "Backers, I am pissed. Some of you have not yet received your OUYA -- and, to you, I apologize." -- Julie (who usually writes OUYA backer emails) "Unfortunately, the vast majority of those who haven’t yet received OUYA are international backers. It just takes a lot longer to ship to some countries.... Please accept my personal apology for not yet delivering on our promise." -- Ken, Head of Operations at OUYA
- robzienert 13y ago
  They told me they shipped my OUYA (to Minnesota) over a month ago. It still hasn't arrived and I'm starting to suspect it never will.
- ValentineC 13y ago
  The above message on Kickstarter's website: http://www.kickstarter.com/projects/ouya/ouya-a-new-kind-of-video-game-console/posts/520113 http://www.kickstarter.com/projects/ouya/ouya-a-new-kind-of-... I received the "Your OUYA is on the move" email (with a tracking number) 20 days ago, but here's the thing: my shipping address is in Singapore. Things arrive from Hong Kong via regular airmail within days, not weeks.
  - sp332 13y ago
    That update is "for backers only" so if you did not back the project, you can't read it.

by sami36 13y ago

I really really don't get the part where some early kickstarter backers still haven't seen their consoles shipped...all the while it's selling on Amazon on other retail channels. I just don't get it.

Nursie 13y ago

--edit2-- Comment removed, unhelpful speculation on my part.

jzwinck 13y ago
In other words they are insolvent?
williwu 13y ago
$8,596,474 is not enough to ship to Kickstarter backers first?
- rocky1138 13y ago
  See the other comment in this thread. It's basically down to the fulfillment company failing. OUYA sent the last of the backer units shipping weeks ago.
smalter 13y ago
In addition to the $8.5M Kickstarter, they raised $15M from Kleiner Perkins. http://venturebeat.com/2013/05/09/ouya-raises-15m-from-kleiner-perkins-and-mayfield-delays-launch-to-june-25/ http://venturebeat.com/2013/05/09/ouya-raises-15m-from-klein...

moron4hire 13y ago

They explained that their shipping fulfiller is at fault. They sent the required number of units to the warehouse, they just haven't left the warehouse yet. So that's how to get it.

Dylan16807 13y ago
That's not an excuse. If you're selling thousands of units you need to do test shipments and figure out how long things actually take. And they already delayed retail a month at the last minute, that should be enough time to get shipping worked out.
- malkia 13y ago
  what would be an excuse then?
  - Dylan16807 13y ago
    It's really hard for me to think of a valid excuse for shipments to be significantly delayed for something that was ordered a year in advance. I can think of many valid reasons for production delays; production is hard and unpredictable. Shipping not so much. Maybe a natural disaster.
    - moron4hire 13y ago
      It was funded a year in advance. "Ordered" a year in advance makes it sound like they had the thing ready and complete and have just been sitting on their asses instead of getting the things built. This was early access--in some cases customized--hardware. I got mine, I'm not too happy with it, but it was $100. Maybe 6 months from now I can crack it open and fix the major problems with it. But I helped get a company started that is doing something unique. That was worth the $100 alone.
      - Dylan16807 13y ago
        When it comes to shipping delays, and only shipping delays, it does not matter in the slightest when the product was made. What matters is figuring out how to get devices shipped efficiently and legally. Which they utterly failed to do. And I wish you would have helped a competent android game device company instead of Ouya, but what's done is done.

sp332 13y ago

This email was sent to all backers this morning: http://pastebin.com/R9RQS3ak http://pastebin.com/R9RQS3ak "Backers, I am pissed. Some of you have not yet received your OUYA -- and, to you, I apologize." -- Julie (who usually writes OUYA backer emails) "Unfortunately, the vast majority of those who haven’t yet received OUYA are international backers. It just takes a lot longer to ship to some countries.... Please accept my personal apology for not yet delivering on our promise." -- Ken, Head of Operations at OUYA

robzienert 13y ago
They told me they shipped my OUYA (to Minnesota) over a month ago. It still hasn't arrived and I'm starting to suspect it never will.
ValentineC 13y ago
The above message on Kickstarter's website: http://www.kickstarter.com/projects/ouya/ouya-a-new-kind-of-video-game-console/posts/520113 http://www.kickstarter.com/projects/ouya/ouya-a-new-kind-of-... I received the "Your OUYA is on the move" email (with a tracking number) 20 days ago, but here's the thing: my shipping address is in Singapore. Things arrive from Hong Kong via regular airmail within days, not weeks.
- sp332 13y ago
  That update is "for backers only" so if you did not back the project, you can't read it.