7 ms·
It's not as simple as you state. Uber gets a lot of the business so the drivers won't have work without them. That 4.7 is out of 5 also and it is true about the
by ryan_f 14y ago
It's not as simple as you state. Uber gets a lot of the business so the drivers won't have work without them. That 4.7 is out of 5 also and it is true about the terminations. I have witnessed the mass firings and how they are handled.
Drivers also can't dispute their ratings so it takes one person to give them a one star which could lead to being fired. And can you truly say all customers are fair in their ratings?
The best thing that could happen for these drivers is having another company open up to compete against uber. Then they wouldn't be a commodity.
If they were not "taxi drivers" than everyone would be furious at how they are treated.
- socalnate1 14y agoWhat exactly were these drivers doing before Uber showed up?
- ryan_f 14y agoWorking of course which I am guessing you realized? I am not debating that Uber is a huge help for getting business. I just feel that their employee conditions are not what many others expect in their daily jobs. I don't feel that is wrong.
- potatolicious 14y agoWorking for car services - many of whom Uber has soundly defeated in the relevant cities and no longer exist. The "if you don't like it, tough!" angle sounds nice, but is untenable in cities where Uber has absorbed the lion's share of the towncar market. Just because Uber is "one of us" doesn't mean they're scrupulous. I'd be very wary of trading disparate, crappy towncar companies for a single monolithic one with startupy roots.
- samstave 14y agoUber should have audio and video captured. And review the audio/video whenever a rating is poor.
- troymc 14y agoThat solves one problem but creates ten more.
- fnordfnordfnord 14y agoExactly, just what I want, another SOB potentially watching and listening to me, and or recording me/posting me to youtube.
- samstave 14y agoHave you ridden in any cab recently? Every single one of them is equipped with video and audio recording. As is BART and Muni buses.
- pclark 14y agoit seems kind of ridiculous to presume that one rogue one star rating would get a driver fired. i would assume that there is more to firing drivers than simply the rating system – someone must talk to the passenger to figure out what is up.
- ryan_f 14y agoThat's one of the reasons they are complaining because it is ridiculous there isn't anything set up. Now it might not just be one rogue star rating but maybe a collection of others. But there is no room for error when you can get fired by having a 4.6 and not 4.7 star rating.
- kelnos 14y agoI don't know if Uber still does this, but at one point in the past they would drop you an email if you rated a driver 3 or lower to ask what happened.
- dreamdu5t 14y agoI've never used Uber but that is absolutely insane!! How is that not a management nightmare!? I'm floored that this is seen as good management of their driver fleet.
- _stephan 14y agoHow could anyone introduce such a rating/firing system? Is that the way you would want to be treated as an employee or contractor?