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This is known as the "Paradox of Automation." It's a real problem for many industries. The OG paper on this is called "The Ironies of Automation" (Bainbridge,
by jknoepfler 27d ago
This is known as the "Paradox of Automation." It's a real problem for many industries.
The OG paper on this is called "The Ironies of Automation" (Bainbridge, 1983). It's a clunky but fascinating read. I give it a skim every couple years and usually come away with a bit of a fresh take on the problem.
- macintux 27d agoThanks for the reference. For anyone else interested like me, Wikipedia includes a link to an archived copy: https://en.wikipedia.org/wiki/Ironies_of_Automation https://en.wikipedia.org/wiki/Ironies_of_Automation
- andai 26d agoI had to grope a little, it was in the External Links section! https://web.archive.org/web/20200717054958if_/https://www.ise.ncsu.edu/wp-content/uploads/2017/02/Bainbridge_1983_Automatica.pdf https://web.archive.org/web/20200717054958if_/https://www.is...