Workflow for what you described: 1. I go to your site 2. I download your service for my platform (that now has to be developed and shipped for N platforms your

Workflow for what you described: 1. I go to your site 2. I download your service for my platform (that now has to be developed and shipped for N platforms your site wants to support 3. I install said service and make sure it's running 4. I go back to site and it's connected (or it's not and now you have to support a whole host of troubleshooting docs based on platform. Web serial version that's now in Firefox and has been in chromium: 1. I go to your site. It works What you described is something that has been done for awhile. Most recent thing I've used I can think of is Lenovos Driver install utility (you install their connector app, go to their support page, it connects to your app and then shows what drivers you need)