10 ms·

https://x.com/trq212/status/2048495545375990245 https://x.com/trq212/status/2048495545375990245 He is getting a refund along with an additional $200 credit fro

https://x.com/trq212/status/2048495545375990245 https://x.com/trq212/status/2048495545375990245 He is getting a refund along with an additional $200 credit from what I can see.

CorneliusCorb 5mo ago
Yeah the initial response is stupid but this is getting resolved, not sure where the initial response OP gives in his git issue came from tbh. I only skimmed the git issue, perhaps they clarified.
sva_ 5mo ago
Because it hit HN frontpage ...
- jexe 5mo ago
  This tweet was from 3 days ago. Mismanaged comms? Yes HN front page effect? Prob not (could be Reddit frontpage effect or related tho)
  - Pay08 5mo ago
    There are a lot of comments on that issue demanding Anthropic give the guy the money back, I assume they saw the writing on the wall.
  - jeanlucas 5mo ago
    I saw the tweet about the Reddit post about 2 days ago. It probably was X.
suzzer99 5mo ago
This is the new world. Go viral? Get human customer service. Otherwise, piss off.
TehCorwiz 5mo ago
After going public and getting publicity. You shouldn't have to do that just to get a company to fix their own mistake. They stole $200, where do they get off saying they won't give it back?
- cortesoft 5mo ago
  The tweet is from 3 days ago and the bug report 4 days ago. Not sure if it was publicity that made it happen or not.
  - TehCorwiz 5mo ago
    I know HN has a lot of devs, but I'm pretty sure none of us are going straight to Github to file for a refund from a bug. I'm assuming they notified customer service first and were rebuffed, then filed the bug.
    - deleted 5mo ago
      [deleted]
  - jofzar 5mo ago
    https://www.reddit.com/r/ClaudeAI/comments/1svdm1w/psa_the_string_hermesmd_in_your_git_commit/ https://www.reddit.com/r/ClaudeAI/comments/1svdm1w/psa_the_s... It went massive on Reddit which is where I heard about it first.
- everforward 5mo ago
  We desperately need some sort of anti-retaliation provision added to chargebacks and CFPB complaints. They get off saying they won't give it back because how willing are you to get banned from Anthropic? You're like 3 legitimate chargebacks with vibe-coded companies to be banned from all the frontier models.
  - quietsegfault 5mo ago
    Why would you want to keep using a vendor that screws you over? If I’m charging back, I’m done with that vendor. Why would that vendor want to do business with a customer that doesn’t pay their bills (whether justified or not)?
kaicianflone 5mo ago
[dead]
sh4rks 5mo ago
_puts pitchfork away_
ymolodtsov 5mo ago
Going to the media always helps. Always.
yard2010 5mo ago
Haha 200$ credits for the next time he has the word thanos spelled backwards in an even line of one of his yamls..

https://x.com/trq212/status/2048495545375990245 https://x.com/trq212/status/2048495545375990245 He is getting a refund along with an additional $200 credit from what I can see.

CorneliusCorb 5mo ago

Yeah the initial response is stupid but this is getting resolved, not sure where the initial response OP gives in his git issue came from tbh. I only skimmed the git issue, perhaps they clarified.

sva_ 5mo ago

Because it hit HN frontpage ...

jexe 5mo ago
This tweet was from 3 days ago. Mismanaged comms? Yes HN front page effect? Prob not (could be Reddit frontpage effect or related tho)
- Pay08 5mo ago
  There are a lot of comments on that issue demanding Anthropic give the guy the money back, I assume they saw the writing on the wall.
- jeanlucas 5mo ago
  I saw the tweet about the Reddit post about 2 days ago. It probably was X.

suzzer99 5mo ago

This is the new world. Go viral? Get human customer service. Otherwise, piss off.

TehCorwiz 5mo ago

After going public and getting publicity. You shouldn't have to do that just to get a company to fix their own mistake. They stole $200, where do they get off saying they won't give it back?

cortesoft 5mo ago
The tweet is from 3 days ago and the bug report 4 days ago. Not sure if it was publicity that made it happen or not.
- TehCorwiz 5mo ago
  I know HN has a lot of devs, but I'm pretty sure none of us are going straight to Github to file for a refund from a bug. I'm assuming they notified customer service first and were rebuffed, then filed the bug.
  - deleted 5mo ago
    [deleted]
- jofzar 5mo ago
  https://www.reddit.com/r/ClaudeAI/comments/1svdm1w/psa_the_string_hermesmd_in_your_git_commit/ https://www.reddit.com/r/ClaudeAI/comments/1svdm1w/psa_the_s... It went massive on Reddit which is where I heard about it first.
everforward 5mo ago
We desperately need some sort of anti-retaliation provision added to chargebacks and CFPB complaints. They get off saying they won't give it back because how willing are you to get banned from Anthropic? You're like 3 legitimate chargebacks with vibe-coded companies to be banned from all the frontier models.
- quietsegfault 5mo ago
  Why would you want to keep using a vendor that screws you over? If I’m charging back, I’m done with that vendor. Why would that vendor want to do business with a customer that doesn’t pay their bills (whether justified or not)?

kaicianflone 5mo ago

[dead]

sh4rks 5mo ago

_puts pitchfork away_

ymolodtsov 5mo ago

Going to the media always helps. Always.

yard2010 5mo ago

Haha 200$ credits for the next time he has the word thanos spelled backwards in an even line of one of his yamls..