6 ms·

So, your device hit an edge case bug. Why aren't you talking to Apple? They'll have a fix for it, get you to bring it in or send it in. Worst case scenario y

by bkorte 14y ago

So, your device hit an edge case bug. Why aren't you talking to Apple? They'll have a fix for it, get you to bring it in or send it in. Worst case scenario your edge case cost you some data loss. That certainly doesn't mean their products are no longer easy to use.

acuozzo 14y ago
> Worst case scenario your edge case cost you some data loss. How is this __ever__ acceptable?
- Wawl 14y ago
  Is it not possible to make backups of your iPhone ? (I do not own one).
  - waiwai933 14y ago
    A backup is automatically made every time you sync your iPhone to your computer. (You can also set it up to backup to iCloud instead of to your computer.) In theory, at least, it should be simple for the OP to restore his phone from backup.
  - pooriaazimi 14y ago
    Every time you plug your iThing to your Mac/Windows it backs it up. And as of iOS 5 you don't even have to plug it in. They only have to be on the same network and the device automatically backs it up daily. Oh, and if you feel nervous, you can right click on the iThing in iTunes and select backup to manually backup again.
- bkorte 14y ago
  I shouldn't have used the words data loss. Of course it isn't, but he should have backups of his iPhone.
  - lwhi 14y ago
    If you'd correctly assimilated the contents of the Genius training manual you wouldn't have made that mistake ;-)
eckyptang 14y ago
a) Apple won't fix anything if you tell them from experience. b) No data loss is acceptable. Any data loss is simply "product doesn't work".
- se85 14y ago
  b) No data loss is acceptable. Any data loss is simply "product doesn't work". So Windows XP never worked for me because of all the blue screens of death where I lost data from time to time? Consumer grade technology can and does lose data, too bad! but its the reality we have to live with for now until better hardware/software floods the consumer market that handles the data loss problem at an enterprise level. In this day and age, if you lose data because you didn't take the necessary backup precautions, I don't see that as being Microsoft or Apple's fault, it's your fault!
  - Zak 14y ago
    A lot of people did consider Windows 9x unusable because of problems with stability and reliability. XP Mostly fixed those problems, though it did get off to a bit of a rough start.
    - se85 14y ago
      I do remember those days, and 9x to XP was a big upgrade so I'm sure they fixed some of the issues however It was not until Vista that Microsoft finally fixed the memory management architecture that was a large source of the blue screens of death messages in XP. I'm not sure how similar the architecture was in this respect between 9x and XP, so I'm not sure exactly what was and wasn't fixed during this upgrade. I do know that in my own experiences across dozens and dozens of windows xp powered machines across many different companies who unfortunately still use XP, blue screens of death still run rampant, and if not a blue screen of death, then the screen randomly freezing or apps randomly crashing and taking your data with you.
      - eckyptang 14y ago
        It's not a memory management issue. It's because poorly written kernel mode drivers could piss all over memory at will. If the drivers were WHQL cert, they won't do that. Cheap ass kit with b-grade hardware (realtek, cheap gateway and no brand machines) will just bring you pain. Buy a Dell optiplex or precision series machine or a Lenovo laptop and it'd be bomb proof both software and hardware wise. 9x and XP are two completely different operating systems with different kernels and some shared userland. You need to find someone to fix all that i.e. buy some decent hardware - it's not normal.

by bkorte 14y ago

acuozzo 14y ago

> Worst case scenario your edge case cost you some data loss. How is this __ever__ acceptable?

Wawl 14y ago
Is it not possible to make backups of your iPhone ? (I do not own one).
- waiwai933 14y ago
  A backup is automatically made every time you sync your iPhone to your computer. (You can also set it up to backup to iCloud instead of to your computer.) In theory, at least, it should be simple for the OP to restore his phone from backup.
- pooriaazimi 14y ago
  Every time you plug your iThing to your Mac/Windows it backs it up. And as of iOS 5 you don't even have to plug it in. They only have to be on the same network and the device automatically backs it up daily. Oh, and if you feel nervous, you can right click on the iThing in iTunes and select backup to manually backup again.
bkorte 14y ago
I shouldn't have used the words data loss. Of course it isn't, but he should have backups of his iPhone.
- lwhi 14y ago
  If you'd correctly assimilated the contents of the Genius training manual you wouldn't have made that mistake ;-)

eckyptang 14y ago

a) Apple won't fix anything if you tell them from experience. b) No data loss is acceptable. Any data loss is simply "product doesn't work".

se85 14y ago
b) No data loss is acceptable. Any data loss is simply "product doesn't work". So Windows XP never worked for me because of all the blue screens of death where I lost data from time to time? Consumer grade technology can and does lose data, too bad! but its the reality we have to live with for now until better hardware/software floods the consumer market that handles the data loss problem at an enterprise level. In this day and age, if you lose data because you didn't take the necessary backup precautions, I don't see that as being Microsoft or Apple's fault, it's your fault!
- Zak 14y ago
  A lot of people did consider Windows 9x unusable because of problems with stability and reliability. XP Mostly fixed those problems, though it did get off to a bit of a rough start.
  - se85 14y ago
    I do remember those days, and 9x to XP was a big upgrade so I'm sure they fixed some of the issues however It was not until Vista that Microsoft finally fixed the memory management architecture that was a large source of the blue screens of death messages in XP. I'm not sure how similar the architecture was in this respect between 9x and XP, so I'm not sure exactly what was and wasn't fixed during this upgrade. I do know that in my own experiences across dozens and dozens of windows xp powered machines across many different companies who unfortunately still use XP, blue screens of death still run rampant, and if not a blue screen of death, then the screen randomly freezing or apps randomly crashing and taking your data with you.
    - eckyptang 14y ago
      It's not a memory management issue. It's because poorly written kernel mode drivers could piss all over memory at will. If the drivers were WHQL cert, they won't do that. Cheap ass kit with b-grade hardware (realtek, cheap gateway and no brand machines) will just bring you pain. Buy a Dell optiplex or precision series machine or a Lenovo laptop and it'd be bomb proof both software and hardware wise. 9x and XP are two completely different operating systems with different kernels and some shared userland. You need to find someone to fix all that i.e. buy some decent hardware - it's not normal.