7 ms·
Oof! I'd rather be half way through fixing the problem while the customer first discovers it. Unless you have 1 customer who lives in the same time zone or som
by pyfon 1y ago
Oof! I'd rather be half way through fixing the problem while the customer first discovers it.
Unless you have 1 customer who lives in the same time zone or something.
I'd understand not wanring to be being woken up from a page for a small operation though.
- bitbasher 1y agoIn my experience, most customers are amazed you even respond to their email. If you fix a bug or issue within 24 hours they are amazed.
- SantiagoVargas 1y agoVery true - our goal is to help companies keep their customers amazed. Especially when starting out with early adopters. Though perhaps not something that can scale as easily.