I did the same- replaced an Ender with an A1. Unfortunately, I’ve had it 10 days and have yet to be able to print anything. Won’t calibrate and cannot update fi

I did the same- replaced an Ender with an A1. Unfortunately, I’ve had it 10 days and have yet to be able to print anything. Won’t calibrate and cannot update firmware. Seems like a commonly reported issue but tech support is still bumbling around with no useful suggestions. I foresee it going back.