7 ms·
Geico repatriates work from the cloud, continues ambitious infra overhaul
- whatever1 2y agoIf you don't have strong seasonality or not expecting a significant ramp up of compute demand (true for startups) why bother with the cloud? It is not more secure, I read every quarter about downtime events, and more importantly you have 0 control of your costs. Your company is likely not Amazon, you will do fine if you have your on prem computers.
- milesward 2y agoFind me a list of customers on cloud who got hacked, vs folks on-prem. I've got 3k+ customers, I know which one I see 99.99% of the time...
- whatever1 2y agoI guess you don't count misconfigurations. But deciding between the cloud vs local is a choice between config or admin.
- oneplane 2y agoIt's not really about cloud vs. on-prem, it's the fact that people cut corners and lack knowledge on-prem, and don't have the budgets to do anything about it. What you're referring to is mostly about elasticity, and it's true that if you don't need it, it doesn't make sense to pay for it. But that doesn't mean that on-prem (which almost always turns into a virtual machine shitshow with crappy network design -- which will continue as long as nobody implements things like strong IAM and Security Groups in their on-prem setups) is 'the same' as cloud but just in a physical location you control. The inverse is also true. If you just run some VMs 'in the cloud', you're doing it wrong. Playing datacenter is just as bad as not moving away from classic virtual machines, cloud or no cloud.
- whatever1 2y agoSo when they are setting up config files for the cloud they don't cut corners? It is insane amount of work to follow safe practices to configure your cloud. I don't see that much difference compared to doing actual admin tasks.
- oneplane 2y agoThe entire underlying layer of possible misconfigurations is absent in the cloud. Yes, the services on top of that can still be misconfigured, but you don't get access to hosts, SANs, switches, firewalls, gateways, there isn't anything for you to mess up. The shared responsibility model allows you to also pick even more robust options. But even if you were to stick to something simple, say, object storage. A bucket or blob store has no SAN config, no webserver config, no switches, no gateways, no raid controllers, no striping, mirroring, parity configuration, no firmware, no BIOS, no BMC, no OS. None of that. It's all eliminated. All that remains is the top layer where you configure your cost-to-resilience ratio and your access policy. And yes, you could cut corners, but those are orders of magnitude fewer corners you could be cutting than if you include all the stuff below it. Add to that: almost all of it has good APIs that are well defined, well supported and have an ecosystem to go with it. Try finding anything like that for a crappy NetApp or EMC appliance you find in a datacenter. It either doesn't exist, or it's so bad you might as well run MinIO or a bloody NFS share (not actual object storage) yourself. Being bad at cloud is definitely more expensive than being bad at on-prem, I'll give you that. But with cloud, at least you get a bill that you can use to show your peers and higher ups that being bad has a cost. Internal virtual/amortised dollars are much harder to allocate to incompetence. It's often completely ignored, and at best revisited at periodic capacity planning reviews with few to no consequences. The only place on-prem has, is with locality requirements. That includes latency sensitive things where sub 1ms is a goal, and air gapped things. But even in the first case things like an AWS Outpost exist, and those are cheaper than doing it yourself (not much, but enough to save on the hardware and on 2 FTEs).
- whatever1 2y agoMy friend some the biggest data leaks happened because of misconfigured S3 buckets which is literally one line of code to get right. Cloud is not an insurance against incompetence.
- bluGill 2y agoIf your data center isn't large enough to need at least 5 people full time admins then you should just go cloud. With a part time person you will see downtime when a machine fails. With 1 person that person will sometimes be on vacation when a zero day takes you down. With 2 people 1 will be on vacation when the second gets sick. You end up needing at least 5 people before you have enough people that you have redundancy for humans issues and the ability to train people in whatever is the latest needed. Of course even in the cloud you still need to apply security patches to everything. However it still saves a lot of issues and thus money in all but the largest setups.
- x0x0 2y ago> With a part time person you will see downtime when a machine fails. Many data centers offer remote hands services. And I don't believe this is at all true. I worked at a place that managed thousands of boxes in dozens of pops with 1.5 fulltime people. If you design it for this from the beginning, with cattle not pets and netboot everywhere, this is very doable. And a large cost savings vs cloud.
- bluGill 2y agoThe assertion was about bringing this onprem so you don't get that offer of remote hands service. A data center instead of onprem is a valid option and might be best - check the contract and services the provide for you carefully.
- munk-a 2y agoAdditionally, as someone who has been a part of the interview process for IT people, if you only have two people and you're not an expert yourself there's a non-neglible chance that neither of the two people you've got are particularly good at their job. I'd advise any company to just accept the premium cost of using cloud services rather than risk getting ransomewared or what-have-you and finding out nobody ever actually tested the backups. The cost of getting things wrong with on-prem aren't high on the average - but they sure are spikey if you get unlucky.
- kkielhofner 2y ago
- VirusNewbie 2y ago> expecting a significant ramp up of compute demand Lots of data processing workloads don't need to be run constantly, but do need to be run in a shorter amount of time. Cloud is pretty good for that sort of thing.
- weitendorf 2y agoBecause you're not Amazon you also probably don't have tech as your core competency and don't have the budget to hire people skilled enough to operate an your on-prem setup as well as they operate their cloud. Because you're not a startup you there is a very good chance that you have a very process-driven (cover your ass), slow-moving culture - this very often translates to an IT department where getting even basic things done (like reserving extra compute or changing a network setting or starting to use a third party software) takes months of waiting or pleading. Maybe you have never encountered this kind of pathological IT department, but they're very common, and it's a major reason executives bought into cloud to begin with. Of course, many companies like Geico seem to have merely replicated their IT pathologies in the cloud, but at least in the cloud you have fewer sources of problems in areas like physical space management, buying/integrating hardware to grow or change your footprint and dealing with all the SKUs and supply chain problems therein, or negotiating on-prem licences. There are many more moving pieces when operating on-prem: more operations staff across more kinds of roles (yes, you still have eg devops people when using the cloud, but you don't need as many building operations staff (where managing a datacenter is its own speciality), people managing hardware/software vendors and related supply chain issues, people skilled in physical networking, people to plug things in/out and physically operate the machines), managing and acquiring the physical space where your on-prem setup is, buying/accounting for all the different kinds of hardware you need, licensing/using more software with more difficult integration to achieve equivalent functionality to eg EC2, licensing all your 3P software to run on-prem... even if nominally less expensive than the cloud in some cases, there are many more places where things can go wrong. That's not as easy to account for in a direct TCO comparison because it manifests as slowing things down - which does introduce very substantial costs - and distracting management away from other opportunities to grow revenue or improve costs. Also, cloud downtime is really overstated as a problem in 2024. It makes the news because it has a high blast radius and involves high profile companies, not because it's more common than on-prem. With the exception of AWS us-east1 issues (which can break many AWS products at once across the world), most cloud reliability issues these days are isolated to only a few products and only a few regions. I think a lot of small on-prem companies don't realize that they are not actually more reliable, but just operate at a smaller scale where the probability of downtime causes "lucky streaks" to be more common (ie if you play roulette for three rounds, you're much more likely to have an abnormally high win rate than someone who plays it for three hundred rounds, even though you both have the same odds). Most companies don't have as mature security/risk operations as cloud providers and so face an existential risk/the possibility of huge (months) of downtime in the event of a fire/natural disaster at their dc, cryptolocker attack, janitor unplugging the server that says "do not unplug" - this isn't something people have to worry about with cloud providers to nearly the same extent.
- alexjplant 2y agoDisclaimer: this is anecdotal so n=1. All opinions are my own. No value judgment one way or another is expressed or implied. Professional developers these days are primarily concerned with 1) getting their service running 2) as quickly as possible 3) someplace where they have instant access and control of it. Clicking around a cloud console accomplishes all three of these and allows you to write "Delivered the ____ service in 3 months that generates $XX M/year" on a performance review in short order. Having to build, rack, and configure a physical server or deal with "IT" (which has somehow become something separate from software engineering) does not. Because the developers are the ones delivering value they get to decide how it's done. AWS gets it done. A server in a datacenter in Texas that requires an SSH keypair to reach doesn't. Your average SDE L4 does know or care about init systems or SANs or colos or 802.1q or any of the myriad of things required to run on-prem infra. They write software. Software makes money and so the business makes money - wash, rinse, repeat. Why would you have people on the front lines of your revenue stream worrying about these things when you can have a hyperscaler with a control plane do it for a nominal fee?
- whatever1 2y agoIf the hyperscaler asks for 200% of my revenue then yes.
- alexjplant 2y agoBut they don't. They ask for a deterministic usage-based amount.
- 0xbadcafebee 2y agoOur company is literally in the 3rd week of waiting for a colo to install some new RAM modules in a server. Before that we were waiting two weeks to get a new server ordered, delivered and racked. Before that we had to wait a week for them to tell us if there was available power and network ports for the new server. That server is the main database. And yes, there is a backup server, but for reasons, the backup server isn't working as expected. So if that main server's RAM failed for good, there goes our product, for god knows how long, considering how long it's taken so far to get a second one set up. You don't have to deal with any of that shit in the cloud. None. You just spin up a new server in 2 seconds. You don't deal with shitty hardware, or the differences between old and new hardware (besides cpu arch, and some special classes), or incompatibilities, or running out of space, or getting smart hands in your rack, or a million other things. And that's just the hardware side. The software side of the cloud is the one million unique hosted services they offer that you can just start using immediately. No server set-up, no configuration management, it already has security baked in, it's already integrated with the other million services, etc. You just start using it, immediately, and it just works. It saves you time, complexity, maintenance, and it gives you reliability, compatibility, flexibility, and allows you to ship something earlier. I have managed servers on-prem for years, for tiny startups and huge companies. Both two decades ago, and two years ago. Without a doubt, I would always suggest any kind of hosted, cloud-style vendor over on-prem. Only somebody needs to be on-prem, or they literally are a teenager with no money at all and all the time in the world to waste DIYing, then I would tell them to go on-prem.
- 0xbadcafebee 2y agoThey had an expensive, fractured, hard to maintain on-prem layout. Then they moved to the cloud. And it turned out the cloud was expensive, fractured, and hard to maintain. So they're moving to on-prem. Any bets on what's going to happen next?
- mmcconnell1618 2y agoThe comment about "running legacy applications in the cloud was not any cheaper" stood out to me. Just moving the same legacy design into the cloud is not the optimal way to gain cost and availability improvements. If you have ever seen a data center from Azure, GCP or AWS, you will realize how difficult it will be for any company to compete in the long run. Those companies develop new generations of data center infrastructure with power efficiency improvements every single year. They negotiate network and power contracts at a scale that exceeds any typical Fortune 500 company. I'm skeptical that running your own data center will end up a cost saver in the long run.
- HideousKojima 2y agoColocation is always an option
- kkielhofner 2y ago> They negotiate network and power contracts at a scale that exceeds any typical Fortune 500 company. ..and then mark it up. AWS overall has 38% operating margin[0]. Depending on your application this can hit you really hard (cloud egress bandwidth being an especially obscene offender). > I'm skeptical that running your own data center will end up a cost saver in the long run. It's not cloud -or- your own Azure-scale datacenter. There are any number of approaches in between including hybrid to offload stuff like CDN, storage, edge services, etc to cloud but the fact remains many companies can run the entire business from a few beefy machines in co-location facilities. Most companies, solutions, etc are not actually Google, Snapchat, Geico, etc scale and never will be. Throw in some minor accounting tricks like leasing (with or without Section 179) and these kinds of "creative" approaches are often impossible to beat from a pricing/performance and even uptime standpoint. That's certainly been my experience. [0] - https://www.theinformation.com/articles/why-aws-fat-margins-are-here-to-stay https://www.theinformation.com/articles/why-aws-fat-margins-...
- mullingitover 2y agoI feel like even in Geico's case, once they've paid salaries for everyone who's going to need to maintain this infra they're bringing in-house they're probably not saving that much. Then again, maybe they were already paying those salaries redundantly to all the services they were spending on, e.g. managed databases.
- beaviskhan 2y agoA company with the size and financial resources of Geico ought to be able to handle on-prem just fine. I am a huge public cloud fan, but it is definitely not a great (or even good) fit for everyone.
- geicosreyes 2y agoI've directly participated in this project and all I have to say is this: the same madness that created a super complex and unmanageable environment in the cloud is now in charge of creating a super easy and manageable environment on premises. The PoC had barely been approved and there was already legacy stuff in the new production environment. Geico's IT will slow to a crawl in the next years due to the immense madness of supporting Kubernetes on top of OpenStack on top of Kubernetes (yes, that's what they are doing).
- stackskipton 2y agoThis article read more like advertisement for VP spearheading all of this.
- deleted 2y ago[deleted]
- sofixa 2y ago> Kubernetes on top of OpenStack on top of Kubernetes (yes, that's what they are doing). OpenStack's services are running in Kube? And Kube itself is ran as an OpenStack thing? Why? Why not use the same tooling used to deploy that initial Kube to deploy as many as needed? Still a massive maintenance burden, but you don't need to add OpenStack into the mix.
- mrweasel 2y agoBecause you can't necessarily run everything in Kubernetes, or in the same cluster. OpenStack probably provides VMs, private networks and bunch of other stuff to run legacy systems, 3rd. party software, Windows application, tons of stuff that can't be containerized. You can have a large Kubernetes cluster running OpenStack, because it's probably the easiest way to deploy and maintain OpenStack. You then build smaller, isolated Kubernetes clusters on top of OpenStack, using VMs. It's not as crazy as it sounds, but it does feel a little unnecessarily complex.
- 2y ago
- gtirloni 2y agoI'd gladly pay 2.5x more to not use OpenStack ever again.
- hnburnsy 2y agoIs building things cloud provider agnostic a thing? Is building things cloud or on prem agnostic a thing?
- jnwatson 2y agoCloud provides the CIO the same opportunities for advancement that COOs have had for years. Staff costs too high? Outsource. Opex too high? Insource. You can spend a career jumping among companies swinging the pendulum back and forth.
- stonethrowaway 2y ago> In an interview with The Stack she confirmed the shift, saying “we have a lot of data – and it turns out that storage in the cloud is one of the most expensive things you can do in the cloud, followed by AI in the cloud…” This has been the story for 20 years now. Not even exaggerating. We all knew it was expensive from the get-go because we all did things on prem.
- delusional 2y agoWhat a shame that the most interesting thing we can discuss about software now is where the computer its running on is located. I must admit. The computer was never the part of software that interested me.
- chronid 2y agoEven software (at least outside academia) eventually has to fight physics and the thing with most gravity of it all, money.
- deleted 2y ago[deleted]
- Tombradley2025 2y ago[dead]
- deleted 2y ago[deleted]