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I had this with Duolingo. Their login fails if the browser can’t connect to recaptcha.net. But it just shows a generic “incorrect username/password” message.
by underwater 2y ago
I had this with Duolingo. Their login fails if the browser can’t connect to recaptcha.net. But it just shows a generic “incorrect username/password” message.
- dataflow 2y agoIn my case I'm pretty darn sure it's something on their backend. Some race condition or lock or something that prevents login while stuff is being updated. The most frustrating part is the gaslighting, not the failure.
- Garlef 2y agoOr it could be bad UX, displaying the same error message for two different errors. (Not saying that simplifying several errors into one message is always bad. I think it's reasonable to just return a 500 without any info for everything that's caused by an unexpected exception on the backend.)
- cbzbc 2y agoOr a backend cache miss
- qingcharles 2y agoAh, this is a good debug. I wonder how many times this is silently happening on other sites?
- BlueTemplar 2y agoVery common, the first thing I check when this kind of error pops up.