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Since you work there, can you ask that they are more transparent with exactly what you are paying for with a "pro" subscription? Currently you are apparently p

by porl 2y ago

Since you work there, can you ask that they are more transparent with exactly what you are paying for with a "pro" subscription? Currently you are apparently paying for: - Everything in Free - Use Claude 3 Opus and Haiku - Higher usage limits versus Free - Create Projects to work with Claude around a set of docs, code, or files - Priority bandwidth and availability - Early access to new features But what are the usage limits? Higher than free by how much? Having an invisible limit on a paid product really rubs me the wrong way. Maybe some rate-limiting after a certain amount would be better than a hard cutoff, but even then I'd like to know what the limit is before I pay, not when I accidentally hit it in the middle of something important.

hdhshdhshdjd 2y ago
I was literally about to type in my credit card number after seeing the new code editor window UX, but for the life of me I had no idea what I was paying for. I’ve been paying for GPT since 3.5 debuted and I know what I’m getting - full, unlimited use of the best model. Period. Anthropic needs to figure out what the hell they are selling.
- saaaaaam 2y ago
  ChatGPT Plus does NOT give you full unlimited use of the best model. There are still limits. FWIW I regularly hit my ChatGPT Plus limits, and I think the “dynamic” limiting is regularly in place. I’ve only once hit my Claude Pro limit. I now use Claude more than ChatGPT. From this page: https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus https://help.openai.com/en/articles/6950777-what-is-chatgpt-... As of May 13th 2024, Plus users will be able to send 80 messages every 3 hours on GPT-4o. and 40 messages every 3 hours on GPT-4. The message cap for a user in a ChatGPT Team workspace is approximately twice that of ChatGPT Plus. Please note that unused messages do not accumulate (i.e. if you wait 6 hours, you will not have 80 messages available to use for the next 3 hours on GPT-4). In certain cases for Plus users, we may dynamically adjust the message limit based on available capacity in order to prioritize making GPT-4 accessible to the widest number of people.
timenova 2y ago
I ran into this rate limit recently when generating a logo in SVG. It's 45 messages per 5 hours (with some caveats). It's documented here [0]. [0] https://support.anthropic.com/en/articles/8324991-about-claude-pro-usage https://support.anthropic.com/en/articles/8324991-about-clau...
- teruakohatu 2y ago
  > Your limit gets used up faster with longer conversations, notably with large attachments. For example, if you upload a copy of The Great Gatsby, you may only be able to send 15 messages in that conversation within 5 hours, as each time you send a message, Claude “re-reads” the entire conversation, including any large attachments. Seems to also be limited by tokens. It’s still quite obscure.
  - porl 2y ago
    Even moreso: > Please note that these limits may vary depending on Claude’s current capacity. Fine for the free tier of course, but not great for the paid version.
    - cma 2y ago
      ChatGPT says the same about capacity for Pro I think.
    - r2_pilot 2y ago
      For what it's worth, I haven't run into any limitations while using the API side. Although I also haven't really had to use it so extensively that it would be a problem.
    - aoeusnth1 2y ago
      With a fixed capacity, someone’s traffic is going to be rejected. I think it makes sense to have a variable rate limit depending on available capacity and demand.
eschluntz 2y ago
It says 5x the free tier usage, but I agree we could be more explicit about what that is. Just made a ticket :)
bomewish 2y ago
+1. More transparency around usage limit would be very helpful. Message based seems arbitrary if different messages are different lengths. Maybe token based with a bar that tracks how much you’ve used. It would go down with use and up with time and capacity and you’d be able to track and pace usage better than a warning you’re on last ten. Or just let us pay more for more usage! Switch to API! The workbench does not have as nice affordances as the chat.

by porl 2y ago

hdhshdhshdjd 2y ago

I was literally about to type in my credit card number after seeing the new code editor window UX, but for the life of me I had no idea what I was paying for. I’ve been paying for GPT since 3.5 debuted and I know what I’m getting - full, unlimited use of the best model. Period. Anthropic needs to figure out what the hell they are selling.

saaaaaam 2y ago
ChatGPT Plus does NOT give you full unlimited use of the best model. There are still limits. FWIW I regularly hit my ChatGPT Plus limits, and I think the “dynamic” limiting is regularly in place. I’ve only once hit my Claude Pro limit. I now use Claude more than ChatGPT. From this page: https://help.openai.com/en/articles/6950777-what-is-chatgpt-plus https://help.openai.com/en/articles/6950777-what-is-chatgpt-... As of May 13th 2024, Plus users will be able to send 80 messages every 3 hours on GPT-4o. and 40 messages every 3 hours on GPT-4. The message cap for a user in a ChatGPT Team workspace is approximately twice that of ChatGPT Plus. Please note that unused messages do not accumulate (i.e. if you wait 6 hours, you will not have 80 messages available to use for the next 3 hours on GPT-4). In certain cases for Plus users, we may dynamically adjust the message limit based on available capacity in order to prioritize making GPT-4 accessible to the widest number of people.

timenova 2y ago

I ran into this rate limit recently when generating a logo in SVG. It's 45 messages per 5 hours (with some caveats). It's documented here [0]. [0] https://support.anthropic.com/en/articles/8324991-about-claude-pro-usage https://support.anthropic.com/en/articles/8324991-about-clau...

teruakohatu 2y ago
> Your limit gets used up faster with longer conversations, notably with large attachments. For example, if you upload a copy of The Great Gatsby, you may only be able to send 15 messages in that conversation within 5 hours, as each time you send a message, Claude “re-reads” the entire conversation, including any large attachments. Seems to also be limited by tokens. It’s still quite obscure.
- porl 2y ago
  Even moreso: > Please note that these limits may vary depending on Claude’s current capacity. Fine for the free tier of course, but not great for the paid version.
  - cma 2y ago
    ChatGPT says the same about capacity for Pro I think.
  - r2_pilot 2y ago
    For what it's worth, I haven't run into any limitations while using the API side. Although I also haven't really had to use it so extensively that it would be a problem.
  - aoeusnth1 2y ago
    With a fixed capacity, someone’s traffic is going to be rejected. I think it makes sense to have a variable rate limit depending on available capacity and demand.

eschluntz 2y ago

It says 5x the free tier usage, but I agree we could be more explicit about what that is. Just made a ticket :)

bomewish 2y ago

+1. More transparency around usage limit would be very helpful. Message based seems arbitrary if different messages are different lengths. Maybe token based with a bar that tracks how much you’ve used. It would go down with use and up with time and capacity and you’d be able to track and pace usage better than a warning you’re on last ten. Or just let us pay more for more usage! Switch to API! The workbench does not have as nice affordances as the chat.