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It looks like a good value for money, but immediately after registering, I get this reply "After reviewing your updated customer information, we have decided t
by dmaa 3y ago
It looks like a good value for money, but immediately after registering, I get this reply
"After reviewing your updated customer information, we have decided to deactivate your account because of some concerns we have regarding this information. Therefore, we have cancelled all your existing products and orders with us."
Someone has a similar experience? I've tried it twice, filled everything truthfuly, valid credit cards etc. and no still the same.
- stanislavb 3y agoI haven’t faced this issue myself, however, lots of people from India and some other countries have this experience. I’d assume it’s something to do with collecting recurring CC payments from Indian cards. That’s inherently difficult.
- dmaa 3y agoThat would also be my guess, but I live in western Europe.
- breakingcups 3y agoThere's a manual verification process if you contact support. Obnoxious that it's needed, but works for many people.
- belk 3y agoI got this when I first registered, contacted support and it was lifted in a day or two.
- lobito14 3y agoHetzner has one of the worst customer support I've ever seen. Get really, really, faraway from this company.