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Thank you. I will fight this new trend of 100% Slack/Teams/Etc. as long as I possibly can. Email provides a barrier between you and the work -- email isn't a r
by ExpendableGuy 3y ago
Thank you. I will fight this new trend of 100% Slack/Teams/Etc. as long as I possibly can.
Email provides a barrier between you and the work -- email isn't a real time form of communication. Chats, meanwhile, imply immediate response. Hell, these apps even show when you're active -- I've gotten passive-aggressive messages like, "I know that you have DND on, but can you confirm you're seeing these messages?" chats outside of working hours.
I get why Slack/Teams/Etc. is a great supplement to email, especially when it's a smaller internal team collaborating. But ditching email is a terrible idea.
- sanderjd 3y agoThis is just culture / familiarity. Absolutely nothing about chat implies immediacy by necessity. But I agree that expectations are often set badly, and that's an important cultural problem to solve.
- shortrounddev2 3y agoMy problem with email is the amount of spam makes it unusable, and I don't just mean unsolicited advertisements. I get spam from work in the form of notifications and unnecessary CC's, so I'm accustomed to ignoring all emails. I think it may also be generational: at my previous job, I get chewed out by my manager for not responding to some question another coworker had sent me. I was confused because I don't remember getting any questions from them, and I was told that he had emailed it to me. He's in his 40s and I was 26. I told him I get so many useless emails I never check work email. And the best way to reach me is via slack. Still, some on the team continued to use email
- danaris 3y agoSounds like you need to learn to manage your email inbox. I have dozens of filters set up to direct emails to particular folders before I ever see them. This is precisely the way to deal with automated notifications. They're always coming from the same source; in some cases, they're not going to your email directly, but to a group address that you can easily filter on. If you're getting unnecessary CCs from particular people commonly, you can set up a filter to automatically route that category (from:thisuser@company, cc:me) to a folder of "check this once a day (or whatever timetable) to see if anything real got through". The answer to "I have trouble with email," in an organization where email is a normal mode of communication, is not "so the whole rest of my team needs to change their workflow to deal with me." It's "so I need to pick up some skills and make checking my email part of my daily workflow."
- shortrounddev2 3y agoThe rest of the team didn't use emails, only the older team members did. Honestly, none of the companies I worked for used email for communication, I think it's abnormal to be the one using it on the team. Slack doesn't require as much configuration as you described. I don't get the point of email when we have slack
- alberth 3y agoGlad to hear I'm not alone. Question: do you think this would still be a problem if only 1:1 chat was allowed (no group chat existed). I've often wondered if the real problem is group chat / channels, and not per se the 1:1 type of chat messages.