5 ms·

This is not new. These terms were quietly updated on 1st April 2023. Looks like very few people noticed it until now. https://web.archive.org/web/2023040104535

This is not new. These terms were quietly updated on 1st April 2023. Looks like very few people noticed it until now. https://web.archive.org/web/20230401045359/https://explore.zoom.us/en/terms/ https://web.archive.org/web/20230401045359/https://explore.z...

s5ma6n 3y ago
I am really puzzled how are they able to "quietly" update the terms without notifying their users? Everybody was joking about the emails (We have updated our terms...) raining from every company when GDPR et al. got introduced. What changed?
- esperent 3y ago
  Possibly they've done something illegal here. Let's wait and see (or, if you're in the EU, take action and report it to your data protection authority and NOYB).
- AlecSchueler 3y ago
  I thought those emails were a form of protest, like complying in the most annoying way possible just to make a point.
- greyface- 3y ago
  Section 15 of the agreement ("MODIFICATIONS TO THIS AGREEMENT") allows for Zoom to unilaterally change the terms without providing notice other than updating them on the website.
  - nicce 3y ago
    In many countries that is illegal... ToS does not go over the local laws.
    - greyface- 3y ago
      In such jurisdictions, it would be unenforceable, but not illegal. The agreement is executed in California per section 33.3, where it is perfectly legal.
- SamuelAdams 3y ago
  You really ought to read “No Filter” by Sarah Frier. She talks about exactly this, except with Apple and iTunes in 2001. Apple’s biggest change wasn’t “digitizing music”, it was enabling a system that allows arbitrary changes to terms and conditions for services they offered. Apparently if you presented a digital copy of a TOS and users clicked one button, it was legally binding. Other companies caught on and started doing it, and well that’s how Zoom is able to do this - people don’t bother to read what they’re agreeing to so legally it’s the user’s fault if the software does something they don’t like.
lyapunova 3y ago
It's settled, then. I'll move on to using a different video chat service... They're a dime-a-dozen. Good job tanking your reputation and business, zoom!
- imiric 3y ago
  I'm sure they'll miss your business, but this change will hardly impact their bottom line. Most users will continue to use it, even if they're aware of and are concerned by this, as the cost and inconvenience of switching is too high.

s5ma6n 3y ago

I am really puzzled how are they able to "quietly" update the terms without notifying their users? Everybody was joking about the emails (We have updated our terms...) raining from every company when GDPR et al. got introduced. What changed?

esperent 3y ago
Possibly they've done something illegal here. Let's wait and see (or, if you're in the EU, take action and report it to your data protection authority and NOYB).
AlecSchueler 3y ago
I thought those emails were a form of protest, like complying in the most annoying way possible just to make a point.
greyface- 3y ago
Section 15 of the agreement ("MODIFICATIONS TO THIS AGREEMENT") allows for Zoom to unilaterally change the terms without providing notice other than updating them on the website.
- nicce 3y ago
  In many countries that is illegal... ToS does not go over the local laws.
  - greyface- 3y ago
    In such jurisdictions, it would be unenforceable, but not illegal. The agreement is executed in California per section 33.3, where it is perfectly legal.
SamuelAdams 3y ago
You really ought to read “No Filter” by Sarah Frier. She talks about exactly this, except with Apple and iTunes in 2001. Apple’s biggest change wasn’t “digitizing music”, it was enabling a system that allows arbitrary changes to terms and conditions for services they offered. Apparently if you presented a digital copy of a TOS and users clicked one button, it was legally binding. Other companies caught on and started doing it, and well that’s how Zoom is able to do this - people don’t bother to read what they’re agreeing to so legally it’s the user’s fault if the software does something they don’t like.

lyapunova 3y ago

It's settled, then. I'll move on to using a different video chat service... They're a dime-a-dozen. Good job tanking your reputation and business, zoom!

imiric 3y ago
I'm sure they'll miss your business, but this change will hardly impact their bottom line. Most users will continue to use it, even if they're aware of and are concerned by this, as the cost and inconvenience of switching is too high.